As you strive to deliver the speed your business demands, this new whitepaper from IDC provides the latest insights about the trends and challenges of delivering IT services in the new hybrid cloud world. You’ll also learn the characteristics at the heart of the new hybrid cloud platforms and find out more about how the right solutions and the right partner enables an extension of the cloud experience across your business in a way that’s open, flexible, and hybrid by design
Platform businesses are reshaping our economy and disrupting entire markets by seamlessly connecting buyers and sellers. However, processing payments and the exchange of value on a platform or marketplace can be challenging.
Stripe commissioned Forrester Consulting to evaluate the challenges that platforms and their sellers face, and the solutions they seek. Through a global online survey of 2,030 platform sellers and four in-depth interviews, Forrester found that platforms struggle to provide their sellers with much-needed payment capabilities, reporting, and customer support services with in-house resources alone. Meanwhile, sellers demand that platforms provide these services and will prefer platforms that are service-rich over platforms that are service-poor.
• The complexities of managing a platform force executives to divert resources, which stalls growth.
• Going global is easier said than done.
• Sellers will flock to platforms that simplify the process of sellin
Payments are essential to the success of marketplaces and platforms that connect buyers to sellers, where transactions are a critical component of customers’ satisfaction. Sellers seek fast and flexible payouts, while both sellers and buyers look for an integrated and seamless experience. With the increasing complexity of multi-party transactions on platforms, these expectations are difficult to meet.
Stripe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Stripe Connect, an offering that allows marketplaces and platforms to accept payments from and send payouts to third parties.
Forrester’s interviews with four existing Stripe clients and subsequent financial analysis found that an organization based on these interviewed organizations experienced benefits of $6.1 million over three years versus costs of $1.3 million, adding up to a net present value (NPV) of $4.
Cybercrime has rapidly evolved, and not for the better. What began in the 1990s as innocent pranks designed to uncover holes in Windows servers and other platforms soon led to hacker Kevin Mitnick causing millions of dollars in malicious damages, landing him in prison for half a decade and raising the awareness of cybersecurity enough to jump-start a multimillion-dollar antivirus industry. Then came the script kiddies, unskilled hackers who used malicious code written by others to wreak havoc, often just for bragging rights. If only that were still the case.
"Agile BI requires more than just agile dashboards. True agility means prototyping data models quickly so business users can continuously iterate on them. Application development and delivery professionals working on BI initiatives should consider adding DWA platforms to their BI toolbox.
This Forrester report discusses how seven data warehouse automation vendors bring Agile options to all phases of BI/analytics application development. Read more to find out how these platforms help facilitate shorter development cycles."
As organizations continue to produce vast quantities of data, they increasingly need platforms that allow them to analyze, store, and extract meaningful insights from that data. Gartner helps data and analytics leaders evaluate 19 vendors in an increasingly split market.
Download the Gartner Magic Quadrant report and find out more.
Published By: Tricentis
Published Date: Aug 19, 2019
Think back just 5 years ago. In 2014…
• The seminal DevOps book—Gene Kim’s The Phoenix Project—was one year old
• Gartner predicted that 25% of Global 2000 enterprises would adopt DevOps to some extent by 20161
• "Continuous Testing” just started appearing in industry publications and conferences2
• Many of today’s popular test frameworks were brand new—or not yet released
• The term “microservices” was just entering our lexicon
• QC/UFT and ALM were still sold by HP (not even HPE yet)
• Only 30% of enterprise software testing was performed fully “in house”3
• There was no GDPR restricting the use of production data for software testing
• Packaged apps were typically updated on an annual or semi-annual basis and modern platforms like
SAP S/4HANA and Salesforce Lightning hadn’t even been announced
Times have changed—a lot. If the way that you’re testing hasn’t already transformed dramatically, it will soon.
And the pace and scope of disruption will continue to escalate throughout the fo
The Insurance industry continues to undergo significant transformation, with
new technologies, business models, and competitors entering the market at an
increasing rate. To be successful in attracting and retaining the most valuable
customers, insurance companies must innovate and increase the speed at which
they respond to customer demands. Traditionally, the insurance software market
was dominated by a handful of specialist vendors with products that were initially
expensive, difficult to deploy, costly to maintain, and did not provide the speed
needed for today’s market.
Now there has been a shift away from these “black box” applications to platforms
that allow insurers to make their algorithmic IP available to business users, allowing
much faster response to business demands. The algorithmic platform approach also
comes at a fraction of the cost of black box solutions, while delivering advanced
analytical techniques like Machine Learning and Artificial Intelligence (AI).
In Forrester’s evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
Hear the highlights from industry leaders presented their experience in digital transformation at Reinventing Financial Services 2019. Hearing from executives leading IT, operations, and lines of business from companies such as USAA, Bank of America, HSBC, Prudential, and many others in this session, we’ll cover the strategies and tactics for building the platforms necessary for reinventing customer experience, empowering employees and creating te
Which of your applications should move to the cloud? Is public, private, or hybrid cloud the right choice? And should you use containers, or Platform-as-a-Service technologies? Whether you’re trying to optimize your existing landscape, strengthen your foundation, or innovate with newer technologies that are delivered via cloud platforms, you need to know where to start. In this webcast, hear how IBM helped The Tribune Publishing Company build an effective plan to accelerate their digital transformation. Learn how IBM can also help you analyze your full portfolio, identify opportunities to optimize and automate your infrastructure and determine which applications to move, and the potential business value.
Infrastructure efficiency and effectiveness directly support profit and growth as competition increases in the cloud and managed service provider (xSP) market. Savvy service providers understand that storage choices have a profound impact on not only their profit and growth, but also on their customer experience and retention. They also know that storage challenges in all those areas increase exponentially with scale. Infinidat storage platforms allow service providers to build and scale differentiated, profitable solutions without worrying about storage. Infinidat technology enables unprecedented efficiency, performance, and resiliency, while flexible business models make it easy for service providers to operationalize those platform advantages—including unique co-branding and promotional opportunities as part of the Powered by Infinidat program. Cloud providers worldwide trust their businesses to Infinidat storage. This paper explores a path for service providers to unlock greater sc
Published By: Kustomer
Published Date: Aug 27, 2019
UNTUCKit wanted to ensure their stellar shopping experience was supported across every customer touchpoint, especially support. But the growing UNTUCKit team was spread across multiple platforms, without visibility into customer history or lifetime value. Learn how Kustomer enabled them to deliver exceptional service while increasing agent efficiency by 25%.
Over the last decade, the enterprise analytics landscape has dramatically
transformed. Vendors have come and gone, and platforms have
continually expanded their offerings to include new functionality and
keep pace with the demands of the businesses they serve. Originally
envisioned as an IT-centric tool for enterprise reporting, analytics today
has evolved into a business solution—empowering a range of users
across every line of business, including front-line employees, field
personnel, and executives.
The rise of self-service analytics over the past decade has played a key role in promoting a data-driven mindset
within every business function. However, this practice is limited to a skilled few. The vast majority of business
professionals lack the time, analytical skills, or inclination to conduct their own analyses, and fail to effectively use
analytics on a day-to-day basis. The result? Despite decades of investments, BI adoption at most organizations
remains at 30%.
The failure of e
A sales engagement platform (SEP) helps sales organizations stand out and sell easier. Although a relatively new technology, it is now seen as one of the most important platforms for the modern sales tech stack, with 92% of surveyed sales organizations calling it critical to their team’s success.
This eBook is intended for readers interested in learning more about SEPs and how it enables more engagement with less effort. Readers will get an overview of a SEP and the advantages for executing key sales workflows, how it easily integrates with your existing sales stack, and core functionalities that solve historical problems for sales teams. Finally, we close by highlighting a real-life example of the great advancements one customer achieved just five months after implementing a SEP.
Published By: Red Hat
Published Date: Jun 26, 2019
An introduction to the Forrester analyst report: How to Capture the Benefits of Microservice Design
There has always been a relationship between an application and the platform and services which
run it. For a long time, that relationship was very tight and encompassed a lot of areas related to the
application design, from the language the application could be written in to administrative behaviors
like monitoring and logging, even things like transaction management, frontend UI development, or
In a sense, the application platform was just another design consideration for the application. A few
years ago, as significant changes in platform technology like cloud, containers, and virtual machines
started rolling out, the primary emphasis for CTOs and application architects was on how to move to
those platforms. The platform choice was a major part of the application. The focus was — one way or
another — getting into “the cloud.”
There’s been a shift in customers’ pri
In this e-book, you’ll discover
1. How next-generation cloud technologies such
as customer journey mapping platforms and
advanced analytics are poised to transform the
2. The top operational and technical challenges
that next-generation cloud technologies tackle.
3. Examples of how companies can tap into
next-gen cloud technologies to elevate the
When it comes to how you communicate
with customers, you’re faced with some
big decisions—one of them being whether
to use an ESP or ECRM. Both platforms
can deliver your email, but beyond that,
these tools are pretty different.
Getting the right roster of marketing
tools is critical no matter where your
brand is when it comes to growth. If
you’re just starting to sell online, you
need platforms that won’t hold you back
when you hit your stride. If you’re part
of a long-standing enterprise, whichever
platform you adopt needs to be able to
handle anything you throw at it while
exposing opportunities you might not
have noticed before.
See what each platform was built for,
which companies benefit the most from
each, and which you should choose to
reach your brand’s goals.
To be successful, businesses must select a secure, scalable and reliable computing platform. At the same time, they also demand openness so development teams can slect tools & technologies they are skilled in using. In this book, discover how IBM LinuxOne platform can play a critical role in developing your enterprise computing strategy and understand the full overview of the value of LinuxONE when compared to other platforms.
Published By: MuleSoft
Published Date: Sep 11, 2019
Artificial intelligence (AI), the internet of things (IoT), and security technologies are set to disrupt every industry in the next decade. To get there, leading organizations like McDonald’s, Uber Eats, and HSBC have built adaptable digital platforms via APIs. In the ebook, MuleSoft founder Ross Mason shares his point of view on how to build a thoughtful API strategy that will help your organization take full advantage of emerging technologies like AI, chatbots, and IoT without compromising on security.
Download this ebook to learn:
How to unlock AI customer insights with an API strategy.
How to make APIs the bedrock of IoT development.
Why zero trust is key to API security in the new API economy.
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional approaches to knowledge
management work within the constraints of disparate platforms, applications, and output devices, and fail to address technological disparity.
"Cloud-based predictive analytics platforms are a relatively new phenomenon, and they go far beyond
the remote monitoring systems of a prior generation. Three key features differentiate cloud-based
predictive analytics — data sharing, scope of monitoring, and use of artificial intelligence/machine
learning (AI/ML) to drive autonomous operations. To help familiarize the uninitiated with specifically
what types of value these systems can drive, IDC discusses them at some length in this white paper."
Robotic process automation (RPA) has emerged as a hugely popular business-IT priority – and with good reason. RPA platforms grow more and more sophisticated by the day, opening up fresh automation opportunities throughout the enterprise and business.
But RPA platforms generally aren’t a one-size-fits-all investment.
In this market guide, find out how the top RPA vendors stack up against one another on key investment criteria, including ideal use cases, unique RPA capabilities, and more.