In September 2017, Akamai commissioned Forrester Consulting to examine how companies approach digital experience and digital security. A survey of over 350 IT executives around the world found that:
Customer trust is at an all-time low and it’s hurting growth
Executives are aware that customer trust is becoming critical to success
Companies struggle to balance security with digital experience
Failure to deliver on security impacts brand reputation, customer trust, and revenues
This report, Drop A Pin At The Intersection Of Digital Experience And Security, shares insights into these findings and what sets top digital businesses apart.
Published By: Tenable
Published Date: Aug 07, 2018
When it comes to IT infrastructure, it’s fair to say the perimeter has left the premises. Whether it’s discovering short-lived assets (e.g., containers), assessing cloud environments or maintaining web application security, today’s attack surface presents a growing challenge to CISOs looking to understand and reduce their cyber risk. To combat this issue, a discipline called Cyber Exposure is emerging to help organizations manage and measure this risk. This ebook provides insights on how CISOs are addressing the modern attack surface.
You can succeed in your digital transfomation and deliver applications and services faster, better, and safely.
How? With Enterprise Agile Delivery. Enterprise Agile Delivery brings a wealth of benefits to organizations and can be adopted by any Agile hybrid framework: SAFe, LESS, Nexus as well as Agile/lean frameworks like Scrum and Kanban.
Yet to achieve Eneterprise Agile Delivery, enterprises need an easy to use modern ALM tool for quick and successful onboarding. Download this white paper to understand how the right solution will help you:
• Strategiaclly align feature releases and backlogs with your overall business strategy
• Identify and prioritize dev and test activities with visibility into project waves and portfolios
• Make data-based decisons for safe releases with real-time insights and multidimensional views into delivery risks
• Sync business, dev, QA and release teams around shared objectives with automated coordination and communication
There’s no turning back from the fact that disruptive business automation is here. As artificially intelligent functionality delivers more capabilities that we increasingly take for granted, it’s difficult to grasp all the implications of this transformation. In this eBook, the aim is to illustrate what it means for business, for the people who work in those businesses, and for people served by those businesses every day.
To better understand how automation is changing business, and with the generous support of CA Technologies, we reached out to 39 experts to get their opinion.
By providing practical insights into what is happening today and what may be just over the horizon, I believe this eBook will be a valuable resource for anyone planning an automation strategy.
Marketing agencies are driven by creativity. But turning your agency’s project work into profit isn’t easy when you’re dealing with the pressures of growing client expectations, over servicing, scope creep and eroding margins.
In this 3-minute video, Laura Ramos, Forrester VP and Principal Analyst, looks at the challenges and opportunities facing marketing agencies today and ways they can build strategic value with CMO clients to drive success.
TIBCO Spotfire is the premier data discovery and analytics platform, which provides powerful capabilities for our customers, such as dimension-free data exploration through interactive visualizations, and data mashup to quickly combine disparate data to gain insights masked by data silos or aggregations.
With big data, you can understand your consumers better than ever before. But for smarter advertising, you need to harness a more complete view of your consumers, both online and offline.
HERE Technologies enables advertisers to make sense of their dynamic user data and build more actionable insights, through audience segmentation, real-time location targeting and attribution.
Published By: Lookout
Published Date: Mar 28, 2018
Mobile devices have rapidly become ground zero for a wide spectrum of risk that includes malicious targeted attacks on devices and network connections, a range of malware families, non-compliant apps that leak data, and vulnerabilities in device operating systems or apps.
Read the four mobile security insights CISOs must know to prepare for a strategic conversation with the CEO and board about reducing mobile risks and the business value associated with fast remediation of mobile security incidents.
As more pressure is placed on the finance team to provide meaningful insights more frequently, it is becoming increasingly necessary to speed up business processes, as well as have immediate access to the most up-to-date information. The traditional expense reporting process is a drain from both perspectives.
Using software to manage employee expenses can provide a more efficient means of managing the process, however most solutions are simply a digital version of the traditional paper process. This can limit the amount of time savings you can gain.
This paper will demonstrate the time savings you can accomplish by implementing a real time expense reporting solution versus one that relies on employee generated expense reports.
Robotic process automation (RPA) promises huge gains for business services, including lower costs, better market insight and an improved customer experience. But implementing RPA requires a clear plan of action.
Download this guide to:
• understand the different types of automation
• rethink myths around automation that could be holding you back
• plan the first 100 days of your RPA journey
• understand how to manage change as you integrate ‘bots’ into your workforce
• get key insights from more than 50 automation projects worldwide.
Businesses are struggling with numerous variables to determine what their stance should be
regarding artificial intelligence (AI) applications that deliver new insights using deep learning.
The business opportunities are exceptionally promising. Not acting could potentially be a
business disaster as competitors gain a wealth of previously unavailable data to grow their
customer base. Most organizations are aware of the challenge, and their lines of business
(LOBs), IT staff, data scientists, and developers are working to define an AI strategy.
IDC believes that this emerging environment is to date still highly undefined, even as
businesses must make critical decisions. Should businesses develop in-house or use VARs,
systems integrators, or consultants? Should they deploy on-premise, in the cloud, or in some
hybrid form? Can they use existing infrastructure, or do AI applications and deep learning
require new servers with new capabilities? We believe that many of these questions can be
Data is the lifeblood of business. And in the era of digital business,
the organizations that utilize data most effectively are also the most
successful. Whether structured, unstructured or semi-structured,
rapidly increasing data quantities must be brought into organizations,
stored and put to work to enable business strategies. Data integration
tools play a critical role in extracting data from a variety of sources and
making it available for enterprise applications, business intelligence
(BI), machine learning (ML) and other purposes. Many organization
seek to enhance the value of data for line-of-business managers by
enabling self-service access. This is increasingly important as large
volumes of unstructured data from Internet-of-Things (IOT) devices
are presenting organizations with opportunities for game-changing
insights from big data analytics. A new survey of 369 IT professionals,
from managers to directors and VPs of IT, by BizTechInsights on
behalf of IBM reveals the challe
As the information age matures, data has become the most
powerful resource enterprises have at their disposal. Businesses
have embraced digital transformation, often staking their
reputations on insights extracted from collected data. While
decision-makers hone in on hot topics like AI and the potential of
data to drive businesses into the future, many underestimate the
pitfalls of poor data governance. If business decision-makers can’t
trust the data within their organization, how can stakeholders and
customers know they are in good hands? Information that is not
correctly distributed, or abandoned within an IT silo, can prove
harmful to the integrity of business decisions.
In search of instant analytical insights, businesses often prioritize data
access and analysis over governance and quality. However, without
ensuring the data is trustworthy, complete and consistent, leaders
cannot be confident their decisions are rooted in facts and reality
Published By: Workday
Published Date: May 09, 2018
ERP Must-Haves for Finance: Leave behind cumbersome reporting, spreadsheets, and data
that offers zero insights. IDC MarketScape has put together a guide to help you find the best finance and
accounting applications. Read an excerpt of the report to learn today’s must-have ERP capabilities and
why the IDC MarketScape positioned Workday in the Leaders category.
Published By: Workday
Published Date: Aug 07, 2018
From the rise of data analytics to new needs in budgeting, the shift to value-based medicine is bringing a fresh set of challenges to healthcare CFOs. How can you best meet these new demands and turn change into opportunity? This Becker’s Hospital Review eBook compiles 10 must-read articles that offer executive tips, actionable insights, and noteworthy trends for healthcare finance technology.
Published By: Genesys
Published Date: Jun 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect.
Learn how you can move beyond single interactions with true omnichannel routing:
• Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency
• Enable seamless transitions between digital self-service and live employee contact
• Replace single, random interactions with thoughtfully designed and optimized customer journeys
Published By: Genesys
Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors.
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises.
And according to Gartner peer insights, customers agree.
“Great implementation that was on-time and on-budget!” 1
— CTO in the finance industry
“Solid platform with a lot of features at a reasonable cost.” 1
— IT Manager of Software Engineering in the Services Industry
Get the report now to learn:
• How contact center vendors compare and which quadrant they are aligned to
• Analyst views on the strengths and cautions of all participating vendors
• How to evaluate key criteria to guide your decision-making process
The Definitive Guide to Compliance Programme Assessment is a comprehensive resource full of advice and best practices. It is designed to help organisations evaluate and improve their ethics and compliance programmes through industry evidence and insights.
Each programme is unique, with disparate risks and various levels of maturity, so not everything in this guide will apply to every programme. It is designed to help you perform a robust gap analysis of your unique programme and guide you through best practices to achieve the next level of programme sophistication right for your organisation.
What you'll learn:
How internal and external parties define programme effectiveness
The eight essential components of an effective ethics and compliance programme
How to share your assessment in a meaningful way
Discover how data management platforms can enable marketers to tackle growing data challenges, create powerful customer insights, and set up marketing campaigns that will increase revenues and significantly decrease wasted effort.
In today's data -driven digital environment, companies are collecting, transforming and connecting data in innovative and meaningful ways. A robust information and data management solution enables you to leverage the power of your data, exploring and uncovering insights in documents, images and audio across billions of inputs and existing data assets.
In today's big data digital world, your organization produces large volumes of data with great velocity. Generating value from this data and guiding decision making require quick capture, analysis and action. Without strategies to turn data into insights, the data loses its value and insights become irrelevant. Real-time data inegration and analytics tools play a crucial role in harnessing your data so you can enable business and IT stakeholders to make evidence-based decisions
In Q4, 2009, ENTERPRISE MANAGEMENT ASSOCIATES (EMA) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes.