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infrastructure du service

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Published By: HPE & Intel®     Published Date: Oct 10, 2016
In the financial services industry (FSI), high-performance compute infrastructure is not optional; it’s a prerequisite for survival. No other industry generates more data, and few face the combination of challenges that financial services does: a rapidly changing competitive landscape, a complex regulatory environment, tightening margin pressure, exponential data growth, and demanding performance service-level agreements (SLAs).
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HPE & Intel®
Published By: Cisco     Published Date: Feb 23, 2016
Cisco® Unified Access establishes a framework that securely, reliably, and seamlessly connects anyone, anywhere, anytime, using any device to any resource. This framework empowers all employees with advanced services, taking advantage of an intelligent, enterprise-wide network to increase revenue, productivity, and customer satisfaction while reducing operational inefficiencies across the business. Cisco Unified Access includes services-rich network edge systems and combines a core network infrastructure embedded with integration of productivity-enhancing advanced technologies, including IP communications, mobility, security, video, and collaboration services.
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framework, network infrastructure, communications, optimization, network management, best practices, productivity
    
Cisco
Published By: Dell     Published Date: Oct 24, 2014
The migration off Windows Server 2003 is an opportunity for a datacenter “do-over” – a technology infrastructure transformation with implications for business innovation. It’s an opportunity to gain competitive advantage over industry peers, to meet application service levels faster and provide better overall capability, and to make yourself more valuable to your organization. Download this paper to better understand why these aspirations and goals should be at the heart of your migration project.
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platform migration, virtualization, it infrastructure, application service levels, datacenter solutions
    
Dell
Published By: Dell     Published Date: May 09, 2017
Dell’s approach to PC Lifecycle management is designed to help customers make the change from IT maintenance to innovation all while controlling their PC infrastructure costs. With this eGuide IT professionals will learn how to deploy, secure, and support PCs with unparalleled efficiency leveraging Dell’s industry-leading hardware, services, and security solutions. Access the eGuide from Dell and Intel® and you will learn: • Why IT needs to take a different approach PC lifecycle management • The four critical stages of the PC lifecycle (Plan, Deploy, Manage, and Retire) • How to partner with Dell to strategically migrate to Windows 10 • What solutions can help in each phase to reduce costs and increase IT productivity • The latest security solutions to protect data and employees
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it maintenance, pc lifecycle, pc infrastructure, pc support, pc lifecycle management
    
Dell
Published By: Oracle     Published Date: Feb 15, 2018
Pour réussir dans le contexte concurrentiel actuel, les entreprises doivent se liberer des limites inhérentes à leurs infrastructures informatiques existantes. L’époque de l’achat de matériel et de la gestion d’énormes centres de données pour faire fonctionner les systèmes informatiques est en train de prendre fin. La gestion et la maintenance des infrastructures sont tout simplement trop coûteuses. Une étude Gartner récente a révélé que plus de 80 % des directeurs informatiques considèrent le IaaS (Infrastructure as a Service) comme une option viable et que 10 % d’entre eux la considèrent déjà comme le choix par défaut en matière d’infrastructure. L’utilisation d’une infrastructure avec un modèle de services souple de paiement à l’utilisation ne réduit pas seulement les coûts et les problèmes mais elle permet aussi aux services informatiques d’innover de différentes façons, ce qui contribue à stimuler la croissance de l’entreprise.
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iaas, les, nuls, concurrentiel, entreprises, oracle
    
Oracle
Published By: Dell     Published Date: Nov 09, 2017
Dell’s approach to PC Lifecycle management is designed to help customers make the change from IT maintenance to innovation all while controlling their PC infrastructure costs. With this eGuide IT professionals will learn how to deploy, secure, and support PCs with unparalleled efficiency leveraging Dell’s industry-leading hardware, services, and security solutions. Access the eGuide from Dell and Intel® and you will learn: • Why IT needs to take a different approach PC lifecycle management • The four critical stages of the PC lifecycle (Plan, Deploy, Manage, and Retire) • How to partner with Dell to strategically migrate to Windows 10 • What solutions can help in each phase to reduce costs and increase IT productivity • The latest security solutions to protect data and employees Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell
Published By: Alibaba Cloud SEA     Published Date: Mar 11, 2019
Many businesses are adopting a multi-cloud infrastructure. However, managing data and communication between multiple cloud environments is often challenging and complex. Therefore, companies often try to find a technical partner that can help them. Companies with on-premise data centers need some type of interconnect to access their products and services hosted on the cloud. The traditional Virtual Private Network (VPN) connection method usually can’t meet enterprise speed,stability, security, and compliance requirements.This whitepaper describes the challenges that companies face when building dedicated connections between different cloud environments and how Alibaba Cloud’s Express Connect is the perfect solution for them
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data center, cloud computing, networking, security, china, global expansion
    
Alibaba Cloud SEA
Published By: Microsoft Dynamics     Published Date: Jan 27, 2016
Obtenez le livre blanc Réflexions stratégiques pour un service client efficace aujourd’hui et demain et commencez à établir une stratégie de service client intelligent dès maintenant.
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automatisation, composantes centralisées, demandes du client, attentes du client, expérience client, service client, responsables du service client, tendances du service client, service client numérique, service entreprise cliente, intervention sur site, avenir du service client, omni-canal, axé sur des résultats, libre-service, infrastructure du service, service social, résolution de problèmes, thinkjar, service client axé sur des résultats
    
Microsoft Dynamics
Published By: Microsoft Dynamics     Published Date: Mar 04, 2016
In 10 Customer Service Trends to Watch in 2016, you’ll find valuable insights from 11 well-known customer experience leaders. These include: • Al Hopper, customer service advocate for SocialPath Solutions • Jeanne Bliss, cofounder of Customer Experience Professionals Association • Sumair Dutta, chief customer officer for The Service Council These experts present business leaders with the necessary information to address key areas of concern in customer service, such as mobility, self-service, social media, and journey mapping. Don’t fall behind. Download 10 Customer Service Trends to Watch in 2016 today.
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fidélisation client, expérience client, service client, service client numérique, service client entreprise, internet des objets, cartographie du parcours, gestion des informations, apprentissage machine, mobile, mobilité, omni-canal, résolution de problèmes, service client axé sur des résultats, libre-service, infrastructure du service, réseaux sociaux, mobilité sociale, service social, technologie
    
Microsoft Dynamics
Published By: Microsoft Dynamics     Published Date: Mar 04, 2016
In Getting More with Self-Service, Chief Customer Officer of The Service Council Sumair Dutta provides customer service executives with the information they need to: • Organize content plans to facilitate user-based discovery. • Retain consistent messaging across multichannel service environments. • Develop an internal culture to support self-service options. Download the whitepaper and learn how to increase customer engagement—at a lower cost—through self-service.
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expérience client, commentaires clients, service client, responsables service client, responsables du service client, déviation, service client numérique, forums de discussion, parcours d'escalade, faq, internet des objets, gestion des connaissances, service en direct, multicanal, omni-canal, libre-service, infrastructure du service, réseaux sociaux, documentation technique, it management
    
Microsoft Dynamics
Published By: Microsoft Dynamics     Published Date: Mar 04, 2016
To better understand the worldwide state of customer service, we asked the experts: customers themselves. Microsoft surveyed roughly 4,000 consumers from the US, the UK, Japan, and Brazil on their experiences and tendencies when interacting with brands. The Global State of Multichannel Customer Service Report is the result of that research. The full report presents the findings from 22 questions, including: • When beginning a customer service interaction, which device do you use most? • How important is customer service in your choice of, or loyalty to, a brand or organization? • What do you feel is the most frustrating aspect of customer service? The report offers a complete set of research, stats, and data essential to support the advancement of customer service in the modern era. Keep up with current customer needs and expectations. Download the report now!
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automatisation, demandes du client, attentes du client, expérience client, service client, responsables service client, responsables du service client, service client numérique, service client entreprise, faq, informations, mobile, multicanal, omni-canal, recherche, libre-service, infrastructure du service, réseaux sociaux, service social, service client multicanal
    
Microsoft Dynamics
Published By: Puppet     Published Date: Mar 09, 2017
If you work in IT, you can’t escape the buzz about containers. Containers are a lightweight way of building and deploying applications as a set of composable microservices that abstract away the underlying infrastructure. As containers and microservices become more mainstream, you need to understand the path to adoption, and which tools come into play. Download this guide to get an introduction to containers, explore their value, and see how configuration management applies to containers. We also discuss how to: • Adopt and scale containers faster. • Move existing services to containers. • Eliminate the friction between development, QA, and production environments.
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Puppet
Published By: Red Hat     Published Date: Jun 23, 2016
Amadeus is a leading provider of innovative technology solutions for the global travel industry. To meet changing customer demand, the €4 billion company needed a new computing platform that was highly available, flexible, and tolerant to infrastructure fluctuations. Amadeus chose OpenShift Enterprise by Red Hat as the foundation for its new application infrastructure. When the project is complete, Amadeus expects the cloud solution to decrease system latency for better customer service, increase platform availability, streamline operations through automation, and reduce time to market for new services.
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enterprise, best practices, productivity, technology, cloud solution, database development, web development
    
Red Hat
Published By: SolidFire_NetApp     Published Date: Oct 10, 2016
This paper introduces five architectural principles guiding the development of the next generation data center (NGDC). It describes key market influences leading a fundamental enterprise IT transformation and the technological trends that support it. The five principles are: scale-out, guaranteed performance, automated management, data assurance, and global efficiencies. Cloud infrastructure delivery models such as IaaS, private clouds, and software-defined data centers (SDDC) are foundations for the NGDC. In an era where IT is expected to ensure productiongrade support with a plethoric flow of new applications and data, these models demonstrate how to eliminate bottlenecks, increase self-service, and move the business forward. The NGDC applies a software-defined everything (SDx) discipline in a traditional, hardware-centric business to gain business advantage.
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SolidFire_NetApp
Published By: VMware     Published Date: Dec 14, 2018
Hyperconverged infrastructure (HCI) is giving organizations the agility to respond quickly to demand for new products, services and applications. Many organisations begin their HCI journey by targeting specific use cases such as virtual desktop infrastructure, disaster recovery and remote office-branch office environments. But HCI continues to evolve far beyond these use cases. In this case study, we look at real world deployments to identify how HCI is helping businesses to reduce TCO, improve scalability and rapidly adopt new technologies. Please enter your details to view the case study.
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VMware
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
According to Mary Johnston Turner, Research Vice President at IDC; "Breaking down technology specific management as well as data silos also facilitates faster infrastructure and application rollouts, reduces human errors, and improves overall business agility.Cloud based management, monitoring and analytics help to improve collaboration between IT operations and developer teams by stabilizing service levels and monitoring usage to support accurate charge back." 
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Oracle PaaS/IaaS/Hardware
Published By: Dell     Published Date: Feb 02, 2018
All companies, small and large, grapple with infrastructure growth and IT modernization. For many companies, datacenter infrastructure has become an essential part of a hybrid cloud environment that allows users to consume internal and external resources seamlessly. This, in turn, is helping modernize today's datacenters and drive new levels of agility, productivity, and scale. A common attribute of modern datacenter infrastructure is solutions that provide all compute and data services as a single system that can be managed holistically at a rack scale. IDC refers to such solutions as converged infrastructure.
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Dell
Published By: Brother     Published Date: Mar 08, 2018
Documents are an integral component to the successful operation of an organization. Whether in hardcopy or digital form, they enable the communication, transaction, and recording of business-critical information. To ensure documents are used effectively, organizations are encouraged to continually evaluate and improve surrounding workflows. This may involve automating elements of document creation, securing the transfer and storage of information, and/or simplifying the retrieval of records and the data contained within. These types of enhancements can save time, money, and frustration. This white paper will discuss top trends and requirements in the optimization of document-related business processes as well as general technology infrastructures for document management. It will also address how some office technology vendors have reacted to these trends to guide their design and development of products, solutions, and services.
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documents, workflows, business process, document management
    
Brother
Published By: Dell EMC     Published Date: Feb 07, 2018
All companies, small and large, grapple with infrastructure growth and IT modernization. For many companies, datacenter infrastructure has become an essential part of a hybrid cloud environment that allows users to consume internal and external resources seamlessly. This, in turn, is helping modernize today's datacenters and drive new levels of agility, productivity, and scale. A common attribute of modern datacenter infrastructure is solutions that provide all compute and data services as a single system that can be managed holistically at a rack scale. IDC refers to such solutions as converged infrastructure. Intel®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: Splunk     Published Date: Aug 17, 2018
IT organizations using machine data platforms like Splunk recognize the importance of consolidating disparate data types for top-down visibility, and to quickly respond to critical business needs. Machine data is often underused and undervalued, and is particularly useful when managing infrastructure data coming from AWS, sensors and server logs. Download “The Essential Guide to Infrastructure Machine Data” for: The benefits of machine data for network, remote, web, cloud and server monitoring IT infrastructure monitoring data sources to include in your machine data platform Machine data best practices
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cloud monitoring, aws, azure, gcp, cloud, aws monitoring, hybrid infrastructure, distributed cloud infrastructures, reduce mttr/mtti, cloud monitoring free, cloud monitoring tools, cloud monitoring service, cloud billing monitoring, cloud monitoring architecture, cloud data monitoring, host monitoring, *nix, unix, linux, servers
    
Splunk
Published By: VMWare EMEA     Published Date: Oct 23, 2017
Organizations that automate their highly-virtualized infrastructure environments discover that they are able to introduce new forms of self-service and on-demand IT delivery models. As a result, they’re far better positioned to compete in a world where the quality and performance of applications increasingly dictates success and failure. On the journey to agility, the ultimate destination remains infrastructure defined by software and operating in a way that’s both application-aware and self-healing. For enterprises competing in the digital economy, deploying a CMP to manage increasingly complex infrastructure has become an indispensable part of that journey. Learn more about vRealize Suite and our strategy for the Software-Defined Data Center.
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
VMWare EMEA
Published By: Hitachi Vantara     Published Date: Aug 16, 2018
In this infographic, we are going to show you the possibilities with modernized, optimized data infrastructure. In doing so, we aim to bring you ideas about how you can bring your own data-driven business vision to life, focusing on the outcomes that matter most to you. In essence, we will be discussing five main industries and the possibilities for modernized data infrastructure. We will be displaying how Banking and Financial Services, Telecommunications, Manufacturing, Healthcare and Retail can use data, analytics and automation to optimize their business, therefore bringing about a competitive edge which previously appeared unimaginable. Using data correctly, most importantly building proper data infrastructures, can be the driving force behind obtaining a competitive edge. Data is your story. And it’s our story, too.
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Hitachi Vantara
Published By: EMC Corporation     Published Date: Feb 13, 2015
XtremIO all-flash-arrays (AFAs) have redefined everything you know about SQL Server database infrastructures. Through a ground-breaking, fresh approach to storage design, XtremIO is uniquely engineered for SQL Server database requirements utilizing a powerful and vastly simplified scale-out performance architecture, with in-memory always-on compression, deduplication and space efficient copy services enabling application acceleration, consolidation and agility.
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all-flash-arrays, database infrastructures, sql server, database requirements, application acceleration, data management
    
EMC Corporation
Published By: Splunk     Published Date: Sep 10, 2018
The financial services industry has unique challenges that often prevent it from achieving its strategic goals. The keys to solving these issues are hidden in machine data—the largest category of big data—which is both untapped and full of potential. Download this white paper to learn: *How organizations can answer critical questions that have been impeding business success *How the financial services industry can make great strides in security, compliance and IT *Common machine data sources in financial services firms
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cloud monitoring, aws, azure, gcp, cloud, aws monitoring, hybrid infrastructure, distributed cloud infrastructures, reduce mttr/mtti, cloud monitoring free, cloud monitoring tools, cloud monitoring service, cloud billing monitoring, cloud monitoring architecture, cloud data monitoring, host monitoring, *nix, unix, linux, servers
    
Splunk
Published By: Splunk     Published Date: Sep 10, 2018
One of the biggest challenges IT ops teams face is the lack of visibility across its infrastructure — physical, virtual and in the cloud. Making things even more complex, any infrastructure monitoring solution needs to not only meet the IT team’s needs, but also the needs of other stakeholders including line of business (LOB) owners and application developers. For companies already using a monitoring platform like Splunk, monitoring blindspots arise from the need to prioritize across multiple departments. This report outlines a four-step approach for an effective IT operations monitoring (ITOM) strategy. Download this report to learn: How to reduce monitoring blind spots when creating an ITOM strategy How to address ITOM requirements across IT and non-IT groups Distinct layers across ITOM Potential functionality gaps with domain-specific products
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cloud monitoring, aws, azure, gcp, cloud, aws monitoring, hybrid infrastructure, distributed cloud infrastructures, reduce mttr/mtti, cloud monitoring free, cloud monitoring tools, cloud monitoring service, cloud billing monitoring, cloud monitoring architecture, cloud data monitoring, host monitoring, *nix, unix, linux, servers
    
Splunk
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