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gardner magic quadrant

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Published By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
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gardner magic quadrant, cisco, contact center, omnichannel routing, best practices, cloud computing, application performance management, business activity monitoring, business analytics, business process automation, data center
    
Cisco
Published By: Cisco     Published Date: Dec 04, 2015
Group video systems primarily serve the need for high-quality video interaction across a range of meeting room sizes.
Tags : 
video, system, high quality interaction, sip, network management, network performance, network security, wide area networks, best practices
    
Cisco
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