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economic downturn

Results 1 - 22 of 22Sort Results By: Published Date | Title | Company Name
Published By: Nuance Communications     Published Date: Mar 16, 2010
The recent economic downturn has created some formidable challenges for the retail banking industry. Fraud and identify theft are on the rise, costing banks big money and raising customer concerns about security.
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nuance, retail banking, fraud, identify, contact, theft, outbound, access control, authentication, business continuity, identity management, web service security, customer interaction service, customer relationship management, customer satisfaction, customer service, ebusiness
    
Nuance Communications
Published By: 123Together     Published Date: Mar 17, 2009
With the current state of the economy, IT executives are being asked to stretch their budgets in order to keep their businesses profitable. In 2008, Median IT spending per user fell to $6,667 from the previous year's $7,397, according to Computer Economics. This represents a 6.2% reduction, consistent with the fact that IT managers were supporting an increasing number of users without corresponding increases in IT spending. IT spend continued to decline in 2009 and uncertainty and caution is still prevalent in 2010.
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123together, it strategies, economy, stability, collaboration, green it, outsourcing, microsoft exchange, hosted exchange, mobile services, it spending, cloud computing, data center design and management, colocation and web hosting
    
123Together
Published By: CA WA     Published Date: May 12, 2008
The recent economic downturn and corporate scandals compounded concerns of corporate accountability and confidence in U.S businesses. To improve shareholder confidence in management’s ability to self-govern, the Federal Government implemented strict regulatory protocols to help restore accountability and improve public as well as shareholder confidence. The primary example of course is the Sarbanes-Oxley (SOX) Act of 2002 which sought lasting eradication of corporate corruption by implementing specific controls across key financial business processes.
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ca wa, workload automation, business process automation, compliance, sox, sarbox, sarbanes oxley
    
CA WA
Published By: NuView     Published Date: Jun 07, 2011
Download to learn how companies can make the best moves during a reduction in force, where do they get the data to make sound decisions and how can they make the best possible choices that won't have a long-term impact.
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nuview, shafiq lokhandwala, downsizing, hris systems, human resources information system, economic downturn
    
NuView
Published By: Stratus Technologies     Published Date: Apr 14, 2009
Has the economic meltdown taken its toll on your business? Is the endless onslaught of bad news making it difficult to maintain a positive perspective? The good news is that despite the economic downturn, there’s never been a better time to raise the bar for your IT capabilities. Mature virtualization solutions, new affordable uptime solutions, powerful integrated capabilities and an increased focus on operational simplicity all enable businesses like yours to enhance IT operations — without biting off too much of your budget. Here are five things you can do immediately and affordably to add value to your business.
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stratus, cost cutting, it costs, it infrastructure, it capabilities, budget, economics, economic downturn, service levels, slas, x86 servers, five-nines service levels, ftscalable storage, virtualization, mission-critical operations, vmware environments, small-to-medium businesses (smbs), remote it environments, stratus avance, it operations
    
Stratus Technologies
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
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art technology group, importance of customer service, necessity of customer service, customer retention, proactive chat, agent-customer co-browsing, online customer communities, unified communications, multichannel knowledge management, repurchase probability, long-term loyalty, empower sales, roi of self-service
    
Art Technology Group, Inc
Published By: ATG     Published Date: Feb 04, 2010
Written by: Forrester Research and Sponsored by: Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
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atg, live help, click to call, smartphone, click to chat, customer service, callbacks, business management, call center management, call center software, human resources services
    
ATG
Published By: Vision Critical     Published Date: Jun 23, 2009
When times get tough, people re examine old habits and brand loyalties. Consumers are more conscious about spending their hard earned money and their tastes shift dramatically as they cut back. Virgin Mobile USA was able to see exactly how their consumers were changing during the economic downturn by surveying their online community of customers. The panel brings together hundreds of customers to interact with the organization on a variety of issues. The results were so interesting that both Forbes Magazine and the Chicago Tribune wrote an article about the findings.
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virgin, mobile, online community, customer voice, customer data, crm, cost savings, vision critical, marketing research, market research, feedback, trial, customer, brand tracking, longitudinal studies, testimonials, advertising, communication, testing, community
    
Vision Critical
Published By: Microsoft Visual Studio Team System     Published Date: Apr 29, 2009
Today’s economic climate presents challenges in achieving business differentiation.  Investing in innovation during an economic downturn may seem counterintuitive at first, but it can help companies pull ahead of the competition by displaying a show of strength in a climate of weakness.  The Microsoft® Application Platform can help organizations do more with less, enabling them to more quickly, efficiently, and cost-effectively deliver custom solutions that provide strong business value.
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microsoft, vsts, microsoft vsts, affordable innovation, application platform, custom solutions, application life-cycle management, rich development platform, designer-developer collaboration, application life-cycle management, alm, microsoft visual studio team system, version control, work assignment, tracking, builds, testing, shaw group, microsoft .net framework, ch2m hill
    
Microsoft Visual Studio Team System
Published By: iLinc     Published Date: Aug 19, 2010
Companies emerging from the recent economic downturn must stay competitive, maintain cost reductions and support virtual workplaces for employees while improving communication between Marketing and Sales. Sound like a tall order?
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ilinc, salesforce, webinar, presentation, web conferencing, video conferencing, visual aid, social networking
    
iLinc
Published By: SAP     Published Date: Feb 13, 2009
In today's economic downturn, organizations are looking for ways to improve the way they do business to keep ahead of the competition and improve revenue. Increasingly, organizations are finding that the benefits of BI can be complemented when combined with predictive analysis.
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sap, business intelligence, economic downturn, predictive analytics, enterprise, business management, enterprise resource planning, enterprise software, spend management, expense management
    
SAP
Published By: SAP     Published Date: Mar 28, 2011
Learn what companies can do in economic downturns to position themselves for later success. Find out what changes to make to customer strategy; how to align your organization to best support a winning approach; and how to drive excellence in execution to achieve results in today's economy.
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customer strategy, customer value, sap, business intelligence, customer relationship management
    
SAP
Published By: SAS     Published Date: Sep 09, 2010
Our research shows that firms focused on rapid growth are blending offensive and defensive tactics in their efforts to pass their competitors. Get in-depth information from this whitepaper.
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sas, decision-making, roi, management strategies, economic intelligence unit, business management, business process management, return on investment
    
SAS
Published By: Sage SalesLogix     Published Date: Feb 10, 2009
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities-despite the most challenging market conditions.
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crm, customer relationship management, smb, customer centric, customer-centric, customer service, service, retention, loyalty, growing, growth, profitable, profitability, sapservice, service, retention, loyalty, growing, growth, profitable
    
Sage SalesLogix
Published By: Oracle     Published Date: Nov 13, 2013
Two dominant trends are potentially reshaping the role of the HR function in the corporate world. The first relates to the rapid growth of the knowledge economy. In this environment, a committed, appropriately skilled and prudently deployed workforce is critical in order to develop new products and outstrip the competition. Second, many administrative functions that were formerly handled by HR departments, such as payroll and pensions, have now been farmed out to third parties. Indeed, research reveals that more than two-thirds of companies outsource a portion of their HR functions. This report by the Economist Intelligence Unit investigates whether the HR function is forging a close and robust relationship with the CEO. It also explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions.
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zenithoptimedia, oracle, ceo perspectives, hr department drives growth, economist intelligence unit, ibm, hr and organizational strategy, strategic influence of hr, ceo and cfo, team management, best practices for chros, bottom line, economic constraints, unique and special strategies, senior managers, recruitment responsibility, best practices, business intelligence, business management, business process management
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
Two dominant trends are potentially reshaping the role of the HR function in the corporate world. The first relates to the rapid growth of the knowledge economy. In this environment, a committed, appropriately skilled and prudently deployed workforce is critical in order to develop new products and outstrip the competition. Second, many administrative functions that were formerly handled by HR departments, such as payroll and pensions, have now been farmed out to third parties. Indeed, research reveals that more than two-thirds of companies outsource a portion of their HR functions. This report by the Economist Intelligence Unit investigates whether the HR function is forging a close and robust relationship with the CEO. It also explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions.
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zenithoptimedia, oracle, ceo perspectives, hr department drives growth, economist intelligence unit, ibm, hr and organizational strategy, strategic influence of hr, ceo and cfo, team management, best practices for chros, bottom line, economic constraints, unique and special strategies, senior managers, recruitment responsibility, best practices, business intelligence, business management, business process management
    
Oracle
Published By: Quocirca     Published Date: Sep 18, 2008
Even when facing challenging economic times, businesses still need to communicate and rely on technology to connect with customers, partners, suppliers and their own employees. Cutting back on communications spending will have a negative effect in a long downturn.  It will leave any business that does so with fewer options when conditions improve and at a disadvantage compared to competitors that continue to invest.  However, there are 10 steps that can be taken to grow the value and use of communications, while controlling costs.
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telecom, telecoms, quocirca, networking, ip telephony
    
Quocirca
Published By: Quocirca     Published Date: Jan 13, 2009
Given today’s economic climate, businesses are, more than ever, looking to create additional value through the reduction of risk and by saving costs. For many, the economic downturn is seen as the best time to optimise the infrastructure that they already have in place, to look at ways to trim unnecessary expenditure and to use existing resources more effectively. As organisations are increasingly reliant on data networks that encompass an ever-growing range and number of internet protocol (IP) enabled devices and applications, they need to more effectively administer and manage these assets—they can no longer take the management of their IP networks for granted.
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quocirca, ipam, dynamic host configuration protocol, domain name system, radio frequency identification, voice over ip, enterprise applications, enterprise software
    
Quocirca
Published By: Godfrey     Published Date: Oct 02, 2008
It’s not unusual for business-to-business companies to cut communications budgets when faced with uncertain times like economic downturns, mergers/acquisitions, reorganization, significant competitive threats, technology changes and the like.And yet, it is precisely these situations in which communications that support the brand are most helpful. If there’s ever a time when you need the strength, continuity, and support of a healthy brand, it’s when there’s uncertainty.
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b-to-b branding, business-to-business branding, b-to-b branding in web 2.0, b-to-b interactive media, brand guardians, brand ambassadors, media proliferation, brand fragmentation, business-to-business marketing
    
Godfrey
Published By: BMC ESM     Published Date: Jul 17, 2009
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress.
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itil, it infrastructure library, bmc, bmc software, it environment, integration, business objectives, configuration management database, cmdb, business service management, bsm, mean time to repair, mttr, roi and value on investment, voi, it management, it spending
    
BMC ESM
Published By: BMC ESM     Published Date: Jul 22, 2009
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress.
Tags : 
itil, it infrastructure library, bmc, bmc software, it environment, integration, business objectives, configuration management database, cmdb, business service management, bsm, mean time to repair, mttr, roi and value on investment, voi, international computing
    
BMC ESM
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