"Microsoft has teamed up with DocuSign to make our industry-leading eSignature apps available to businesses and consumers within Microsoft applications, making it easier than ever to stay productive.
Robust apps for Outlook, Word, SharePoint, Dynamics CRM, Windows and Windows Phone are making it easier for organisations of every size, industry, and geography to quickly and securely transact business anytime, anywhere, on any device.
Read this white paper to learn how you can use DocuSign for Office 365 to:
- Go digital: Send and manage your documents work flow more efficiently
- Save time: Eliminate paper-based processes like printing, scanning, and faxing
- Increase productivity: With DocuSign for Office 365, transactions are done quickly and securely"
Onderzoek van SiriusDecisions toont aan dat datagedreven ondernemingen beter in staat zijn betekenisvolle inzichten te verwerven die de besluitvorming kunnen verbeteren, winstgevendheid kunnen verhogen en innovatie kunnen stimuleren.
Learn how organisations can set their sales teams up for success.
- Buyer 2.0: The way people buy has changed
- The role of content and conversations in today’s buying and selling process
- Why and how sales reps need to tap into data for smarter selling
If you aren’t tapping into social selling, you’re missing out. Customers want to be treated like individuals, not psychographic profiles. The more connected you are to today’s social and mobile customer, the better chance you have of establishing trust and having an honest dialogue. Social doesn’t replace email. Cold calls aren’t dead. These tactics all have their time and place, but social represents the most exciting channel that sales has had in a long time to stay connected and informed.
For the record, we don't think your brand ’sux‘.
In today's social and mobile world, you may encounter negative sentiment at some point during the life of your business. In our latest e-book Your Brand Sux, we focus on how to reap the rewards of customer feedback on social, even if it isn't always positive.
Things you'll learn:
- Tracking brand sentiment
- Tips to improve engagement
- Best practices for global brands
- And more tips for developing amazing customer experiences
Research from SiriusDecisions proves that data-driven businesses are better able to gain meaningful insights that can improve decision making, increase profitability, and drive innovation.
SiriusDecisions has distilled more than 2,000 years of combined practitioner experience into an easy-to-use whitepaper, Measure Your Impact: 5 Key Principles of Analytics Proficiency, which clearly outlines how to assess your company’s analytic capabilities and offers tips on increasing proficiency in five key areas.
Des études de SiriusDecisions démontrent que les entreprises s’appuyant sur les données sont plus à même de recueillir des indications intéressantes pour améliorer leur prise de décision, accroître leur rentabilité et favoriser l'innovation.
"Chez Microsoft Dynamics, nous n'avons de cesse de vous aider à offrir à vos clients des expériences attrayantes qui contribueront à votre réussite.
Dans un monde où vendeurs et responsables marketing doivent collaborer plus étroitement pour instaurer le dialogue avec les clients et les convaincre, Microsoft propose des solutions qui les aideront à créer, ensemble, des relations clients durables.
Découvrez comment créer des expériences clients de grande qualité et avancer vers le succès grâce aux fonctionnalités des produits Microsoft Dynamics. "
"La technologie a totalement révolutionné la fonction commerciale.
D'un côté, elle a rendu la vente plus difficile puisque les clients, persuadés d'obtenir toutes les informations nécessaires sur Internet, ont tendance à prendre seuls leurs décisions d'achat. De l'autre, à condition d'être utilisée à bon escient, la technologie permet aux vendeurs de s'adapter en simplifiant les processus commerciaux et en les rendant plus efficaces et plus fructueux qu'auparavant.
Découvrez comment Microsoft peut aider les services commerciaux à se servir de la technologie pour conclure davantage de ventes plus facilement, tout en adaptant leurs méthodes au contexte actuel."
De la gestion de la relation client (CRM) à la planification des ressources d'entreprise (ERP), de la gestion de la chaîne logistique aux aspects décisionnels et à la création de rapports, Microsoft Dynamics vous offre la solution métier idéale.
"Un guide essentiel pour la vente contenant les meilleures pratiques et les témoignages des leaders d’opinion.
Découvrez comment les entreprises peuvent mettre leurs équipes commerciales sur la voie du succès grâce à ce e-book.
Les chapitres reprennent:
•Acheteur 2.0 : les comportements d’achat ont changé
•Le rôle du contenu et du bouche-à-oreille dans les processus d’achat et de vente d’aujourd’hui
•Pourquoi et comment les commerciaux doivent puiser dans les analyses de données pour vendre efficacement
• Les outils et la technologie qui aident le vendeur à tout faire plus vite, et mieux
Microsoft Dynamics CRM is a powerful tool for your sales and marketing teams, but it is more than just a contact management solution. In this webcast, we explore how Microsoft CRM is a flexible, integral part of your enterprise, supporting sales, marketing, customer service, manufacturing, and professional services. We describe how you can configure Microsoft CRM to work the way your business does, and we illustrate its many benefits.
Get this webcast to discover a customer relationship management (CRM) solution that works the way you do, the way your business does, and the way technology should. We explore how Microsoft Dynamics CRM delivers a familiar Microsoft Office Outlook interface to create a productive work environment. We also illustrate the powerful workflow and integrated reporting capabilities in Microsoft CRM that help you drive business processes and results.
The business landscape is evolving; the traditional way people work together-in the office or in the field-looks very different today than it did just a couple of years ago. Download this webcast to learn how Microsoft Dynamics CRM empowers you to take advantage of your existing technology investments to extend the reach of your business and enable your mobile workforce to drive better business results.
Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test based on a customer database of over 1 billion records, Microsoft Dynamics CRM was able to achieve sub-second response times using a modest hardware configuration.
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns-all on a platform that provides enterprise levels of scalability and performance. Microsoft Dynamics CRM 4.0 addresses the stringent requirements of the enterprise in the areas of performance and scalability, application flexibility, efficient manageability, and network configurability.
Microsoft, together with Unisys Corporation, completed benchmark testing of Microsoft Dynamics CRM 4.0 running on the Microsoft Windows Server 2008 operating system with Microsoft SQL Server 2008 database software. Benchmark results demonstrate that Microsoft Dynamics CRM can scale to meet the needs of an enterprise-level, mission-critical workload of 24,000 concurrent users while maintaining performance at sub-second response times.
Microsoft has made significant enhancements to the architecture of Microsoft Dynamics® CRM 4.0 to improve network performance. Test results demonstrate network bandwidth utilization improvements of up to 94%. Improvements were evaluated in the number of round trips, bytes sent, and bytes received. Because the bandwidth utilization associated with a page can change after the first time the page is loaded, both initial (cold) and subsequent (warm) page loads were tested.
Covering All Points of Attack. As the availability of product and service information on the Internet grows, both the providers and receivers of service have larger networks through which to communicate, interact and transact.
This report reveals how Best-in-Class firms distinguish themselves from all others by routinely benchmarking and measuring their service performance; implementing effective measuring, monitoring and tracking systems; integrating service KPIs with company-wide CRM or ERP systems, wherever possible; and establishing a formal process for automatically collecting and disseminating data.
As global employment prospects lag behind a slow economic recovery, customers in many parts of the world are more cautious and better informed than ever. They have access to a wealth of information about the products and services they seek, much of it obtained from trusted sources almost immediately. Yet businesses have moved slowly to exploit emerging technologies and information sources like Twitter, Facebook and YouTube. As a result, customers often seem better informed about the products and services they buy than companies are about their customers. This imbalance presents a big challenge to companies struggling to avoid commoditisation and it could grow into a competitive disadvantage as customers demand more personalized service.
Learn how to break down silos, reinvent productivity, and help your sales team achieve success by unifying transactional systems, social networking, and strong customer relationships. Download this free Nucleus report that says teams using the Microsoft Relationship Sales solution increased productivity 12-15 percent.**
You’ll also learn how to:
Empower your sellers with savvy insights that engage and delight customers.
Scale the power of one-on-one relationship selling by unifying the sales experience.
Offer your team tools to reinvent the way they sell and help transform your company’s bottom line.
Use Microsoft Dynamics 365 for Sales along with LinkedIn Sales Navigator to help sellers identify future customers and suggest ways to engage with them.
**Claims based on a 2017 study by Nucleus Research that analyzed more than 50 ROI case studies on CRM deployments from 2015 to 2017. Companies ranged in size from small and medium-sized businesses to large multinational enterprises. Re