"Extracting value from data is central to the digital
transformation required for businesses to succeed
in the decades to come. Buried in data are insights
that reveals what your customers need and how
they want to receive it, how sales, manufacturing,
distribution, and other aspects of business operations
are functioning, what risks are arising to threaten
the business, and more. That insight empowers your
businesses to reach new customers, develop and
deliver new products, to operate more efficiently
and more effectively, and even to develop new
business models. "
Enterprises can extend their services with scale and speed that would have been unthinkable
just a few years ago. They can focus on their core strengths while leveraging resources from
other ecosystem participants, creating richer, more valuable digital experiences than most
companies have the resources to produce alone and spreading their businesses to new audiences
and markets. The speed of change and the range of opportunities are dizzying—which is why
it’s so easy for businesses to hit hurdles or chart the wrong course.
Digital transformation has become a popular theme across enterprises. However, companies are confronted with several challenges. In a survey done recently, two-thirds of IT investments by Japanese companies were about "running-the-business", and a very small sum was focussed on business innovation and growth.
What are the processes that an organization should create to promote digital transformation? What are the challenges?
Read this article from Nikkei XTech that analyses the IT enterprise in Japan and challenges that it faces today.
Published By: Rackspace
Published Date: Feb 12, 2019
In today’s digital world, technologies such as cloud have become commonplace to take digital transformation projects to the next level. But while cloud is critical to business transformation success, Australian IT decision-makers (ITDMs) still feel that the C-suite does not understand the time and complexity of the journey.
This paper explores:
• Insights on challenges faced by Australian ITDMs when rolling out cloud projects
• The role of the ITDM today
• Key blockages IT stakeholders encounter when driving digital change, and;
• What they need from the business and wider technology ecosystem to navigate the risks associated with starting a cloud project or moving to a full cloud-first model.
The finance team’s data analytics skills put CFOs in the driving
seat of digital change. Read the Economist Intelligence Unit report now to learn:
• How finance helps other business units meet their digital ambitions
• Why finance needs to make data visible across the business
• Why it’s important to develop metrics for digital success
After talking to 27 leading CFOs, the Economist Intelligence Unit finds that the finance team’s data analytics skills put the CFO in the driving seat of digital change.
The result is that the CFO has a new responsibility to:
• Help other business units meet their digital ambitions
• Make relevant data visible across the business
• Develop goals and metrics for digital success
Watch the webinar
Published By: Genesys
Published Date: Feb 12, 2019
Forrester Research has found that companies that prioritise their customer experience transformation perform better. Companies included in their report, “Drive Marketing and CX Convergence with Modern Technology,” experienced:
68% increase in revenue
67% improvement in market differentiation
72% acceleration of digital business
Delivering customer experiences that produce results like this requires a strategic approach across your company and the ability to turn disparate interactions into a consistent, personalised customer journey. Read this ebook for three strategies that get you started.
In our 26-criterion evaluation of API management
solutions providers, we identified the 15 most
significant ones — Axway, CA Technologies,
Google, IBM, Microsoft, MuleSoft, Oracle, Red
Hat, Rogue Wave Software, Sensedia, Software
AG, TIBCO Software, Torry Harris Business
Solutions, Tyk Technologies, and WSO2 — and
researched, analyzed, and scored them. This
report shows how each provider measures up
and helps application development and delivery
(AD&D) professionals make the right choice.
This is the age of API-driven businesses and enterprises need to create great developer experiences to build an ecosystem for their APIs. Many enterprises now view developers as one of the most essential actors in their value chains—the people who translate digital assets into digital experiences that move the business needle.
Google Cloud’s new eBook, Creating World-Class Developer Experiences, takes a deeper look at creating world-class developer experiences. Learn about best practices for engaging developers and how to launch a developer portal that speeds adoption or your API products..
Explore how to delight developers and grow API programs with field-tested best practices, real-world use cases and a checklist to help your team get started.
? Field-tested best practices to delight developers and grow API programs
? Real-world use case: AccuWeather
? Developer experience checklist
CTA: Download eBook
For some, “Industry 4.0” and “digital transformation” are synonymous—alternative terms for the fundamental business changes facing manufacturers. For others, the former refers more narrowly to a set of manufacturing technologies at the heart of a wider digital transformation.
Behind the scenes of the world’s leading industrial and manufacturing companies, a profound digital transformation is now underway .1
As with any profound transformation, the opportunities for competitive advantage and growth are enormous, but so are the challenges . How do you determine what your next digital transformation steps should be? How do you position your manufacturing business to take the next step—and the one after that?
This eBook will help you answer these questions . In it we will:
XX Introduce the role of visibility in digital transformation
XX Consider three key trends that are shaping the future of manufacturing by delivering the visibility that enables transformation:
– Growth of the Internet of Things (IoT)
– The advance of analytics
– The migration of applications to the cloud
XX Identify the traits you need in your core systems to take advantage of these trends—giving you the visibility to identify and take the steps that will help transform your business into
Published By: Tenable
Published Date: Jan 25, 2019
"This Gartner report charts your course to the future of information security with Gartner’s “continuous adaptive risk and trust assessment” (CARTA) as your guide.
This reports highlights a need for security and risk management leaders to embrace a strategic approach where security is adaptive, everywhere, all the time. Gartner calls this strategic approach ""continuous adaptive risk and trust assessment,"" or CARTA.
By reading “Seven Imperatives to Adopt a CARTA Strategic Approach,” you will gain insight into CARTA and better understand the people, process and technical changes it calls for, including:
-Replacing one-time security gates with adaptive, context-aware security platforms.
-Continuously discovering, monitoring, assessing and prioritizing risk and trust — reactively and proactively.
-Performing risk and trust assessments early in digital business initiatives, including development.
-Instrumenting for comprehensive, full-stack visibility, including sensitive data handling.
Published By: FICO EMEA
Published Date: Feb 11, 2019
The automotive leasing and financing industry is facing its most competitive times. Market disruptors are moving quickly, leveraging technology to provide polished and high-value customer experiences to lure business away from more traditional lenders.
However, the use of smart technology and automated credit decisioning can enable auto lenders to make accurate lending decisions and gain a competitive edge.
Learn how you can:
• Issue accurate and immediate credit financing decisions at the point of sale
• Reduce delinquencies and credit losses
• Grow your lending portfolio
• Create winning offers using data and analytics
• Speed up credit decisions to prospects and stay competitive
• Use smart analytics to enhance the customer service experience
Download the case study round up Digital Transformation for Automotive Finance to learn how you can transform your business.
Welcome to the future of 24/7, any-time, anywhere access to digital content - where dynamic publishing solutions are the mantra. Is your organization ready for this brave new world of digital content distribution? This whitepaper explores how to prime your organization to leverage rapid digital content consumption as a key to business intelligence.
The quick-service restaurant industry continues to be a favorite among consumers who look to the sector for a wide variety of food served quickly and at a low price. The speed and efficiency of QSRs, which include the emergent “fast casual” restaurants, match today’s on-the-go lifestyle of consumers across all ages who often are too busy to cook at home.
That said, consumers expect their dining experience at a QSR to be comfortable with conveniences ranging from WiFi connectivity to ordering kiosks and dining area entertainment on large screens or even tableside tablets. They expect the information on menu boards to be accurate and up-to-date and their meal orders to be fulfilled quickly and accurately. Technology is a major enabler in meeting consumers’ expectations while simultaneously helping QSR locations increase operational efficiencies and quality of service.
Hospitality is a customer-focused industry, with a hotel brand’s reputation and ultimate success dependent on the quality of the experience of its guests. It is no surprise then, that digital transformation efforts within the hospitality sector are focused on technologies that improve the guest experience, from check-in to check-out and everything in between.
Today’s travelers are digitally savvy, using their smartphones and mobile devices for a multitude of tasks. They expect a high-quality connection throughout the property and the ability to perform certain tasks from the hotel’s app, such as checking in and choosing their own room. They expect in-room entertainment beyond basic cable and in-room digital devices they can use to order food, book a massage or control the lighting, for example.
Retail has been transformed by technology in multiple ways, from the way customers interact with retailers to how products are offered and acquired. Indeed, the entire shopping experience has been redefined and expanded to enable customers to purchase products anytime, anywhere, with any device, from any number of retailers.
Consumers’ changing shopping behaviors and their reliance on technology enables retailers to reach a wider swath of potential buyers, moving well beyond the borders of their physical store locations to new geographies and populations. That said, retailers must understand how to use technology effectively to draw in customers and entice them to purchase, as well as help them improve their operations and enable new, innovative ways to keep customers coming back.
Just like your business, technology never stops advancing. Each year, there are new ways that technology can automate processes, lower costs, and enhance customer and employee satisfaction - all with the goal of increasing revenue! And while it can be difficult to change how your business works, leaving old methods behind and embracing new technology can help lead your business to more success and growth.
The technology landscape in the financial services sector is vast, ranging from cutting-edge to mission-critical, each having an impact on the industry as a whole. Customer-facing services and back-end operations alike are seeing real benefits from innovation, including greater efficiencies and higher levels of customer satisfaction.
The rate at which technology is evolving is increasing almost exponentially. In the business sector, hardware has given way to software-defined everything, while many on-premises technologies are now offered as a service. Much of the advances in technology over the last few years have been the direct result of the growing ubiquity of the cloud and faster connectivity speeds, both of which have enabled companies to adopt digital transformation technologies to help them work smarter and more efficiently.
As the global business world shifts to all digital, real-time operations, the legacy two-tier ERP architecture so many businesses have relied on to bridge headquarters with subsidiaries can no longer compete effectively. A simple and comprehensive answer exists in SAP S/4HANA. Available in cloud and on-premise, SAP S/4HANA gives organizations the ability to utilize the same product family across a multi-tier deployment.
In the digital economy, data is becoming more interconnected every day. The volume of highly-connected data is growing rapidly, while also becoming a highly-valued corporate asset. By exploring relationships among people, processes and things, new business opportunities emerge, helping grow your business's competitive advantage.
Learn how ERP software addresses the real-world challenges companies face as they look to grow in today’s global economy.
Take the virtual tour and see how your business can:
• Reach new markets, expand product lines and grow your business with deep Industry and country specific functionality
• Drive improved customer experience and accelerate the digital transformation of your business
• Expand collaboration within your company and throughout your supply chain with social and commerce solutions
• Respond quickly to changing demands with configurable real-time mobile capabilities
Please view the virtual tour below for more information about Epicor ERP version 10. The tour will acquaint you with Epicor ERP and offer insight on how Epicor inspires growth for leading business around the globe.
This eBook analyses the impact of technology on the service industry, outlining ways in which field service software can better deliver on customer expectations.
Download it to discover:
- Research into the impact of digital transformation in the service industry
- What technology will disrupt field service and how to respond
- How to assess what the next best steps are for your business