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Published By: Microsoft Dynamics     Published Date: Mar 04, 2016
In Getting More with Self-Service, Chief Customer Officer of The Service Council Sumair Dutta provides customer service executives with the information they need to: • Organize content plans to facilitate user-based discovery. • Retain consistent messaging across multichannel service environments. • Develop an internal culture to support self-service options. Download the whitepaper and learn how to increase customer engagement—at a lower cost—through self-service.
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brand expectations, customer experience, customer feedback, customer service, customer service leaders, customer service managers, deflection, digital customer service, discussion boards, escalation paths, faq, internet of things, knowledge management, live service, multichannel, omni-channel, self-service, service infrastructure, social media, support documentation
    
Microsoft Dynamics
Published By: Jive Software     Published Date: Feb 24, 2014
Want to rein in support costs without sacrificing service quality and customer satisfaction? You can. New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
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jive, customer service, customer service costs, spend management, customer service communities, social business, social business services, peer-to-peer support, call deflection, productivity, collaboration, integration, it management, customer interaction service, it spending, content integration, customer experience management
    
Jive Software
Published By: ANSYS     Published Date: Aug 28, 2019
The most problematic scenario engineers encounter when analyzing large deformation solutions using the finite element method is convergence issues due to mesh distortion. This is typical, for example, during simulation of elastomeric sealing or metal forming applications. Complex nonlinearities due to mechanical and/or thermal behavior arise in such cases from inherent material properties, geometric changes and establishment or separation of contact interfaces. The manual rezoning feature which was released in ANSYS 10.0 gave analysts a highly customizable, albeit labor-intensive, workflow to change and repair the mesh whenever needed after an unconverged solution. However, since the release of ANSYS 15.0, the latest “NonLinear ADaptivity” (NLAD) feature and accompanying enhancements are as automatic as one can imagine for repairing mesh distortion, overcoming convergence difficulties, refining the mesh to capture local phenomenon and achieving the “true” design solution.
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ANSYS
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