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Published By: Oracle     Published Date: Mar 11, 2013
In this e-book Oracle's executives and customers explain how human capital management technology delivers real value to organizations.
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oracle, human capital management, human resources
    
Oracle
Published By: BlackBerry     Published Date: Oct 03, 2012
Uncover the key attributes of one mobile device management solution that delivers the features every enterprise should demand when it comes to security, manageability, stability, and technical/customer support.
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mobile device management, mobile solutions, security, mdm, blackberry, wireless, collaboration
    
BlackBerry
Published By: BlackBerry     Published Date: Oct 03, 2012
Seeing an opportunity to help its customers and local distributors, TFC worked with BlackBerry® Alliance Elite Member FloatPoint Media Inc. to develop the custom iGasketT app. The result? Improved user safety and a wider worldwide market.
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blackberry, mobile applications, application development, case study, mobile computing, wireless application software, wireless phones
    
BlackBerry
Published By: BlackBerry     Published Date: Oct 03, 2012
Many businesses are tasked with the challenge of getting the most current collateral to their mobile workforce, efficiently and securely. That's why Box Inc. developed Box for the BlackBerry PlayBook tablet (Box App).
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file management, blackberry, tablet, cloud computing, mobile computing, application development, cloud based content management system, cms, mobile workforce solutions, mobile computing, mobile device management
    
BlackBerry
Published By: HP-Intel®     Published Date: Nov 19, 2012
Many customers of x86 servers are facing rising costs for maintenance and management of those servers.
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intel, healthcare, idc, smb, business risk
    
HP-Intel®
Published By: Blackberry     Published Date: Oct 03, 2012
Uncover the key attributes of one mobile device management solution that delivers the features every enterprise should demand when it comes to security, manageability, stability, and technical/customer support.
Tags : 
mobile device management, mobile solutions, security, mdm, blackberry
    
Blackberry
Published By: HP - Intel® Xeon® processors     Published Date: May 06, 2013
This IDC white paper describes the challenges associated with managing the growing complexity of IT infrastructures, with a focus on support services for the enterprise. It highlights the important role of support services in maximizing system performance and minimizing downtime. The paper also examines the HP Insight Online, HP Insight Remote Support, and HP Proactive Care service offerings, specifically for HP ProLiant Gen8 servers featuring Intel Xeon technologies — including an analysis of the return on investment (ROI) from these programs for existing HP customers.
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it infrastructure, roi, enterprise, performance management, downtime, remote support, support
    
HP - Intel® Xeon® processors
Published By: uberVU via HootSuite     Published Date: Apr 23, 2013
Today’s B2B buyers are socially sophisticated and informed. Do you have the tactics, tools and training to leverage social media for sales success? Find out how to use social media to relate to customers, identify opportunities for engagement, establish credibility, and stay visible and valuable at every stage of the purchase process.
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social media management, social media strategy, social media strategies, social strategy, social business, social enterprise, enterprise social networks
    
uberVU via HootSuite
Published By: ServiceNow     Published Date: Apr 19, 2013
Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.
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employee needs, service offerings, service level agreements, automation, self-service, communication, application integration, application performance management, best practices, business integration, business intelligence, business management, business process automation, business process management, change management, corporate governance, customer interaction service, customer relationship management, customer satisfaction, customer service
    
ServiceNow
Published By: ServiceNow     Published Date: Apr 19, 2013
Every enterprise relies upon multiple custom applications – to do things that you just can’t get packaged solutions to do and, in some cases, to provide competitive advantage. But those custom applications can be an Achilles heel as business needs and underlying technologies evolve. One size does not fit all, and not every available platform is appropriate for every custom application.
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enterprise, application, competitive advantage, service, custom applications, customer satisfaction, application integration, application performance management, best practices, business intelligence, business management, business process automation, business process management, customer interaction service, customer relationship management, customer service, enterprise software
    
ServiceNow
Published By: ServiceNow     Published Date: Apr 19, 2013
As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.
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roi, it infrastrucutre, service management, automation, productivity, quality of service, customer service, application integration, application performance management, business management, business process automation, business process management, customer interaction service, customer relationship management, customer satisfaction, enterprise software, return on investment
    
ServiceNow
Published By: Brainshark     Published Date: Oct 21, 2013
Mobile, video and social media are growing rapidly - but not independently. This video takes a look at the relationships between each trend, and how your business can capitalize on all three to advance your communications strategy.
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business communications, training, b2b, b2c, customer engagement, marketing, mobility, mobile, smartphone, on-demand, presentation, productivity, video communications, training, powerpoint, ppt, presentation, byod, social media, video
    
Brainshark
Published By: CDW     Published Date: Sep 15, 2014
WHEN IT COMES TO DATA CENTER OPTIMIZATION, IT’S NOT JUST WHAT YOU KNOW. IT’S WHO YOU KNOW. That’s why we partner with leading vendors like EMC. They offer a wide range of devices for primary storage, archiving, backup, recovery and data center management. And with years of experience in EMC deployments, CDW has the experts and the expertise to make them work for you. Together, we give our customers access to the latest technologies that help optimize their data centers to keep their organizations running smoothly.
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data, optimization, experts, backup, recovery, technologies, organizations, vendor, experience, deployment, management, storage, archiving, technologies, recovery, data management
    
CDW
Published By: CDW     Published Date: Jan 07, 2015
Learn how optimizing your campus network solutions will transform the student body by allowing students to seamlessly surf the web, but also communicate with each other in a more fluid manner.
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enterprise, networking, architecture, customer, technology, wireless, telephony systems, collaboration, enterprise applications
    
CDW
Published By: Bridgeline Digital     Published Date: Nov 20, 2013
iAPPS Content Manager is the premier business marketing solution to drive Digital Engagement in the CMS marketplace. iAPPS Content Manager allows businesses to personalize their online interactions with customers in an increasingly digital world. The solution combines business purpose and end-user context to attract customers, deliver compelling content, and optimize conversion rates.
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Bridgeline Digital
Published By: Sage     Published Date: Jan 15, 2013
In this buyer's guide, you'll find all of the information that we've learned from our many successful Sage HRMS customers, structured as useful information that you need to know.
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human resources, payroll software, payroll solutions, hrms solution, human resources management solution
    
Sage
Published By: Sage     Published Date: Aug 19, 2014
Social media is making a huge impact on the way we use the Internet, communicate with friends and family, network with business colleagues, gather information, and make decisions. In business, social media can provide unique opportunities to promote products and services, find and recruit talented employees, and deliver an interactive customer experience. But there are also risks, such as the potential to damage the company’s reputation and brand, lose intellectual property, or invite lawsuits by employees, job applicants, or customers. From an HR perspective, it can be hard to tell if social media is your friend or your foe. This white paper discusses how HR can use social media and how it can go wrong.
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sage, social media, human resources, recruit, risk, intellectual property
    
Sage
Published By: Genesys     Published Date: Jun 07, 2013
Transforming Customer Experience in the New Digital World. Create a holistic digital customer service solution that impacts customer experience along with top and bottom line numbers.
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custom service solutions, customers, experience, digital, voice channel, networking
    
Genesys
Published By: Genesys     Published Date: Jun 07, 2013
A look at how investing in the right contact center solution can help transform your enterprise and enhance your business outlook.
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contact centers, customer service, solution, technical, technology, drive business, strategy
    
Genesys
Published By: Genesys     Published Date: Jun 11, 2013
Your new all-in-one contact center should include all of the tools needed to support efficient and effective customer service. Great contact center solutions allow you to do more with less; less IT time to deploy and monitor; less agent time to answer and resolve customer requests; and less administrator frustration as they try to adjust resources to meet operational demand.
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contact centers, customer service, solution, technical, technology, drive business, voice, strategy, networking, knowledge management, data management
    
Genesys
Published By: Five9     Published Date: Jan 29, 2013
Get the contact center infrastructure that will do the very most for your organization, at the best price, by following this timely roadmap.
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contact center, call center, infrastructure, rfi, rfp, call center, contact center, cloud, saas, ivr, customer service. voip, cloud-based, agents, best practices, call center management
    
Five9
Published By: Five9     Published Date: Jan 30, 2013
In this report, we’ll examine the strategy of migrating from premises- to cloud-based contact center software solutions—why it makes sense for some organizations, what to consider, and how a few real-world migration efforts have fared.
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call center, contact center, cloud, saas, ivr, customer service. voip, cloud-based, agents, best practices, business management, call center management, productivity
    
Five9
Published By: Silverpop     Published Date: Feb 04, 2013
Tips for building revenue-enhancing lead and customer scoring models.
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data, scoring, leads, prospects, sales, customers, sales process
    
Silverpop
Published By: Silverpop     Published Date: Feb 04, 2013
Tips and strategies from Silverpop thought leaders and resident marketers, as well as our partners and customers.
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engagement, testing, optimization, email marketing, best practices
    
Silverpop
Published By: Silverpop     Published Date: Feb 04, 2013
Strategies, tactics, videos and worksheets aimed at educating and empowering you to tackle the six biggest digital marketing trends in 2013 and giving you a leg up on the competition.
Tags : 
digital marketing, email marketing, automation, mobile, user experience, social media, search, optimization, analytics, best practices
    
Silverpop
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