Published By: Rackspace
Published Date: Feb 21, 2019
For some, having a Managed Service Provider (MSP) manage your workloads on cloud infrastructure requires strong justification internally and assistance around presenting an alternative view to a DIY approach. The physical costs are a bit easier to identify but what about the human costs - your 'hard to retain' IT talent that you want focused on evolving the business strategy rather than the heavy lifting a move to the cloud requires.
To help you justify a MSP solution to your stakeholders and support your internal business case for the associated human cost of a move to the cloud, download our comparison tool that outlines:
• Considerations - the motivations around a move to the cloud
• Associated tasks/actions required to complete a move to the cloud - a comprehensive and direct comparative view of all tasks that IT are responsible for in a DIY v. MSP approach
• Minimum Cost Savings - Re-platform and run costs compared as well as a comparison of the total IT department time required
Organizations looking to deliver a flexible infrastructure that supports new methods of engagement, including customer-facing applications, are turning to cloud for the management of their wired and wireless networks. Discover how to tailor your arguments along a variety of business-aligned pain points and motivations to help you get the backing of key constituents within your organization.
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service.
In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance.
Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time.
Read the case study to learn how Comdata:
Read this in-depth white paper to learn how to tailor your arguments along a variety of business-aligned pain points and motivations to help you get the backing of key constituents within your organization.
In this webcast, we discuss how companies excel when they empower their people to drive the business forward. While strategies, organization, motivation, and leadership all set the stage for business success, you also have to give your people the right tools, information, and opportunities to see results—because ultimately success is determined by your people. Learn why we call a business that fosters a winning environment a "people-ready business."
Loyal and satisfied employees are the foundation of successful business performance, particularly as organizations increasingly look to their employees to drive productivity gains and stir innovation. Yet, new research shows employee loyalty slipping worldwide. The importance of building and rebuilding employee loyalty is paramount for organizations that want to retain their top talent and avoid the high costs associated with high turnover. In this white paper, we offer 10 strategies to foster employee engagement and motivation.