Published By: Aberdeen
Published Date: Jun 17, 2011
Download this paper to learn the top strategies leading executives are using to take full advantage of the insight they receive from their business intelligence (BI) systems - and turn that insight into a competitive weapon.
Published By: Dell EMC
Published Date: Feb 07, 2018
VxRail appliances, now leveraging industry leading Dell PowerEdge servers, support business critical applications and workloads in many configurations providing required reliability, availability, flexibility and performance.
Every organization has its own set of business critical applications. For instance:
- Database applications such as Microsoft SQL server and Oracle
- Customer Relationship Management (CRM) applications such as SAP - E-mail applications such as Microsoft Exchange
-Collaboration applications, such as Microsoft SharePoint
Intel Inside®. Powerful Productivity Outside.
Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Credential stuffing is on the rise. Bots are getting smarter and malicious actors are getting more confident. Unfortunately, these advanced cyberattacks are also becoming more difficult to detect with standard security controls.
Learn more about credential stuffing and how you can protect your business, your brand, and your customers from bots that commit fraudulent activity.
Every day, torrents of data inundate IT organizations and overwhelm
the business managers who must sift through it all to
glean insights that help them grow revenues and optimize
profits. Yet, after investing hundreds of millions of dollars into
new enterprise resource planning (ERP), customer relationship
management (CRM), master data management systems (MDM),
business intelligence (BI) data warehousing systems or big data
environments, many companies are still plagued with disconnected,
“dysfunctional” data—a massive, expensive sprawl of
disparate silos and unconnected, redundant systems that fail to
deliver the desired single view of the business.
To meet the business imperative for enterprise integration and
stay competitive, companies must manage the increasing variety,
volume and velocity of new data pouring into their systems from
an ever-expanding number of sources. They need to bring all
their corporate data together, deliver it to end users as quickly as
possible to maximize
Are you ready to tackle Business Process Management
(BPM) for your enterprise? Do you want to improve
efficiency, enhance agility, and also be more profitable? If so,
you’ve come to the right place.
BPM is an approach toward managing how an organization
operates so it better meets the needs of clients. BPM enables
organizations to be more efficient and more capable of change.
BPM is exactly what your organization needs to meet the
challenges of the modern business climate.
Consider the volume of business content that your organization generates or receives every day: applications, forms, reports, office documents, audio, video, and even social media about your company. If it is poorly managed, not digitized, or disconnected from critical business processes, it creates chaos. This chaos impacts your ability to deliver exceptional customer service; it slows down important processes, increases security risk, and negatively impacts revenue. Conversely, controlling content chaos can significantly improve your analytics strategy by gaining insight and business value from dark or unstructured data sources. In this eBook, learn how cognitive and cloud-based Enterprise Content Management, or ECM, can help you protect your content while gaining a competitive advantage from it as you grow.
Mimecast Cloud Archive has long set the industry standard for enterprise information archiving, helping to keep corporate knowledge available, protecting and preserving it while simplifying management and administration.
By aggregating data across multiple platforms, organizations gain long-term business insights and create a secure, digital corporate memory while at the same time reducing costs and risks for legal and compliance teams. IT teams can reduce administrative overhead with streamlined management and simplified data recovery. Anytime, anywhere access to archive data improves employee productivity and efficient workflow efficiency.
Customers can rest assured that their data is always-available, always-replicated and always-safe.
Artificial Intelligence (AI) is evolving at a rising pace, now able to mine vast amounts of data and learn from experience, with the potential to reshape entire industries. One application of this technology is to streamline how businesses interact with their customers, through 'chatbots'.To look at how chatbots will change certain aspects of doing business, such as customer service, Ceylon FT also weighed in with Oracle's Vice President of Product Management, Suhas Uliyar, for his insight on the matter.
Why should I move my database to the cloud?
Have you considered how you will support
• Growing demand for data delivery securely from anywhere?
• Managing new data whilst maintaining old?
• Rapidly scaling your infrastructure as your business needs?
Oracle Database Cloud is the #1 data-management solution in
the cloud to empower you to deliver more value at scale, faster.
Published By: Zendesk
Published Date: Jan 19, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way.
We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place.
If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
Published By: Zendesk
Published Date: Jan 19, 2018
The future is unknown and the unknown can be both exciting and frightening. Thankfully, we believe Gartner’s new report, “Predicts 2018: CRM and Customer Experience”, can help prepare your business for the evolving world of CRM and the customer experience.
According to Gartner, “By 2020, the CRM application software market will overtake the data management market, thus becoming the largest of all software markets.” With this in mind, it’s important for application leaders to take action to avoid losing out.
Learn how you can plan your customer service organization more strategically and maximize your business' efforts.
The demand for databases is on the rise as organizations build next-generation business applications. NoSQL offers enterprise architecture (EA) pros new choices to store, process, and access new data formats, deliver extreme web-scale, and lower data management costs. Forrester’s 26-criteria evaluation of 15 big data NoSQL solutions will help EA pros understand the choices available and recommend the best for their organization.
This report details our findings about how each vendor fulfills our criteria and where they stand in relation to each other to help EA.
This whitepaper explores the new SPARC S7 server features and then compares this offering to a similar x86 offering. The key characteristics of the SPARC S7 to be highlighted are:
Designed for scale-out and cloud infrastructures
SPARC S7 processor with greater core performance than the latest Intel Xeon E5 processor
Software in Silicon which offers hardware-based features such as data acceleration and security
The SPARC S7 is then compared to a similar x86 solution from three different perspectives, namely performance, risk and cost. Performance matters as business markets are driving IT to provide an environment that:
Continuously provides real-time results.
Processes more complex workload stacks.
Optimizes usage of per-core software licenses
Risk matters today and into the foreseeable future, as challenges to secure systems and data are becoming more frequent and invasive from within and from outside. Oracle SPARC systems approach risk management from multiple perspectiv
With today’s customers demanding fast and seamless experiences, it’s critical that merchants’ payment technology evolve just as quickly. Read this guide to discover why payment is strategic to business operations today and how to master payment management to drive business success.
The benefits of invoice-to-pay automation go beyond the obvious cost savings and efficiency improvements. It is critical that when you build your business case you tie in the cost savings as well as the efficiency improvements. If management can see the clear cost-savings, they are more likely to greenlight your proposal to automate your invoice-to-pay process.
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs.
Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
What could you be saving by implementing a learning management system? This guide will show you the provable return on investment in an eLearning strategy; how an LMS can help your business lower print costs, reduce employee turnover, positively impact sales, and much more.
Whether you’re exploring the marketplace or building out your business case for online learning, this guide has the information you want.
As you prepare to move to a new LMS consider Clarifi Talent Development, the learning and performance management system designed for today’s workforce. It is the choice for leading brands like Brinker, Newk’s and Subway.
Unfortunately, many business owners either fail to see the value in ongoing training or don’t have the budget for it. Competition is fierce, margins are tight and learning programs can fall by the wayside. Sometimes the tried and true methods still get the job done. But all too often, on-the-job training is unengaging, expensive and inefficient.
Published By: MuleSoft
Published Date: Jan 16, 2018
Using an API strategy as a foundation for BPM
Business Process Management is an important part of continuous improvement and business transformation, but many organizations struggle with implementing it effectively. Learn how a holistic API strategy, API-led connectivity, can help your organization implement BPM with ease.
This whitepaper will cover:
An overview of Business Process Management
A new way of thinking about implementing BPM with APIs
A walkthrough of a use case on how an organization uses API-led connectivity to successfully implement BPM
Best practices to adopt BPM with Anypoint Platform
A forward-looking CMDB does more than keep an organization's IT operations running. It draws clear connections between IT components and business services, which is the core of Business Service Management (BSM). But even more critical than the CMDB's ability to support business as it is now, is the question of how well it will drive business innovation in the future.
Businesses expect IT management to demonstrate their contributions to end-user benefits and the bottom line while addressing immediate needs and long-term performance management goals. This white paper presents IT2020, a new performance management paradigm for meeting both of these expectations.
ASG's Business Service PortfolioT (BSPT) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
Business runs on content and that content must be managed holistically, across the entire business. However, managing content is, in itself, not enough to drive business. Enterprises must incorporate ECM with other IT management systems to provide complete Business Service Management (BSM).
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.