There’s no turning back from the fact that disruptive business automation is here. As artificially intelligent functionality delivers more capabilities that we increasingly take for granted, it’s difficult to grasp all the implications of this transformation. In this eBook, the aim is to illustrate what it means for business, for the people who work in those businesses, and for people served by those businesses every day.
To better understand how automation is changing business, and with the generous support of CA Technologies, we reached out to 39 experts to get their opinion.
By providing practical insights into what is happening today and what may be just over the horizon, I believe this eBook will be a valuable resource for anyone planning an automation strategy.
Automation and gold have much in common. One of the most coveted materials in the world, gold isn’t just beautiful – it has a wide array of uses within industry.
’Au’ is of course the first two letters of automation! Automation is the gold of the software world. It’s the backbone of modern business, enabling communication and orchestration between components.
As the only company with a dedicated automation team, at CA Technologies, we set the Automation Gold Standard.
With that in mind, this is our Golden Book of Automation.
Gartner’s Continuous Delivery Automation Magic Quadrant (MQ) analyzes the current market solutions and their effectiveness in responding to the demands of the modern business. The MQ is created on a tool’s ‘ability to execute’ and its ‘completeness of vision.’
When assessing CA Continuous Delivery Automation, Gartner highlights its ability to ‘provide scalability, resilience, security and enterprise management connectivity.’ The analysis also goes much deeper to cover the strengths, weaknesses and various nuances of all the automation products on the market.
In the 26-criteria evaluation of continuous delivery and release automation (CDRA) providers, we identified the 15 most significant — Atlassian, CA technologies, Chef Software, Clarive, CloudBees, electric Cloud, Flexagon, Hewlett packard enterprise (Hpe), IBM, Micro Focus, Microsoft, puppet, Red Hat, VMware, and Xebialabs — and researched, analyzed, and scored them. We focused on core features, including modeling, deploying, managing, governing, and visualizing pipelines, and on each vendor’s ability to match a strategy to these features. this report helps infrastructure and operations (I&o) professionals make the right choice when looking for CDRA solutions for their development and operations (Devops) automation.
Applications and services are made up of more components and integrations today than they were just a few years ago. Coupled with a much more competitive business world, this complexity has changed everything for both development and operations.
Devops is pressed to deliver more functionality at a faster pace, focusing on small, incremental changes and using agile methodologies and practices such as continuous integration.
Download this white paper to find out more about how CA Technologies can help with many of the DevOps challenges your company currently face.
Do you want to bring continuous delivery to your organization? Or would you simply like to begin your automation Journey?
CA Technologies Automation Solutions (formerly Automic) proposes a fourstage blueprint to continuous delivery to assist enterprises at any stage of their DevOps journey.
This e-book sets out a plan that can take a company of any maturity level all the way up to enterprise-scale continuous delivery using a combination of CA Continuous Delivery Automation, 40-plus years of business automation experience, and the proven tools and practices the company is already leveraging.
Application release automation (ARA) tools enable best practices in deploying and promoting applicationrelated artifacts, properties, configurations and even data across an application lifecycle in a safe, predictable and repeatable manner. Gartner reports that using an ARA tool is key to enabling DevOps and achieving continuous delivery.
Wikipedia also defines five dimensions of scalability that can apply to ARA tools:
• Administrative scalability
• Functional scalability
• Geographic scalability
• Load scalability
• Generational scalability
This white paper will explain how each of these criteria is relevant when choosing an ARA product that is capable of scaling along with the growth of your enterprise.
Technology is in a constant state of evolution, and the world of automation is no exception. In this eBook, we’ll consider how you can stay ahead of the competition—because in the application economy, it’s vital to ensure the tools your organization uses are capable of positioning you at the forefront of industry—not just today, but tomorrow as well.
We are heading toward a scenario where workload automation tools are capable of thinking for themselves and making decisions based on policy; this is what we at CA Technologies are calling intelligent automation. At the same time, however, more and more challenges are being presented as the increasingly fragmented places our workloads run begin to impact our analytics, reporting and processes. The task is to navigate these hurdles while at the same time allowing our enterprises to harness the power of new technology.
CA Technologies automation solutions help organizations increase business productivity by simplifying the management of complex workloads and empowering development teams with self-service tools that accelerate the development and delivery of new and enhanced applications. CA Technologies commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that enterprises may realize from automation. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of CA on their organizations.
To better understand the benefits, costs, and risks associated with CA workload automation (WLA) solutions, Forrester interviewed an existing customer with years of experience using CA. The organization that Forrester interviewed manufactures consumer electronics that it sells through retailers around the globe. Download this whitepaper to find out more.
You’ve made a major investment in Oracle E-Business Suite applications to run your critical enterprise processes. But these processes stretch beyond Oracle E-Business Suite and rely on a mix of custom and packaged applications.
Management of your critical enterprise processes has become a pressing challenge. Too many staff are tied up in managing the process, as well as finding and diagnosing process errors. SLAs are frequently missed, and customers perceive poor quality of service due to the recurring errors and delays, which are now impacting your critical processes, such as financial period end close, invoicing, payroll and materials requirements planning (MRP) processing. You’ve decided it’s time to consider automation.
Automating Oracle E-Business Suite processes end-to-end can eliminate 90% of business process errors. Download this whitepaper to find out how.
It doesn’t matter whether you’re new to Oracle Retail, have an active implementation project that is running or have an existing deployment in production. The same issue applies: You are making a significant investment in the technology and need to develop a reliable and efficient batch schedule.
If you’re new to Oracle Retail, you are no doubt embarking on a major project to improve your competitive position in the retail market. With that in mind, your goals will be to shrink the time-to-market for your retail implementation, lower the reliability risks associated with in-house developed solutions and improve the visibility and control of retail business processes.
In this eBook you will discover a series of recommendations for operating a fail-safe and efficient Oracle Retail operational environment. You will also understand how automation enables you to streamline the execution of your Oracle Retail batch operations and increase the day-to-day efficiency of your operations teams.
You are most likely reading this because you are either an Oracle Retail customer or are about to embark on an Oracle Retail implementation. As with all major application implementations, you must make a significant investment, often of several months or more, to develop a reliable and efficient batch schedule.
With CA Automic Workload Automation, you can cut the batch schedule development and implementation time to just a few weeks, and also reduce ongoing maintenance. The result is reduced total cost of ownership (TCO).
This white paper describes how CA can help significantly shorten your Oracle Retail batch schedule development time. In addition, the paper describes how this Oracle Validated solution optimizes performance of Oracle Retail so your core retail processes will run faster and be more agile.
Enterprises today face the major challenge of how to fully orchestrate the apps that define their business and automate the IT processes underpinning them when much of the infrastructure used to run them is outsourced to cloud providers.
Some cloud service providers offer their own orchestration tools, and each on-premises tool has automation capabilities. But while we own our apps, providers are interchangeable depending on what they can offer and for what price. We should be able to switch between cloud providers and between cloud, on-premises and hybrid infrastructure as and when the business requires, with minimal effort and without losing any control. Sometimes we might want to use more than one provider at the same time, leveraging the advantages of each provider simultaneously.
What is needed is an orchestration layer that remains constant while cloud services come and go; one that enterprises own along with their core apps.
Some SAP systems can take up to 10 days to complete a SAP system copy. That’s 10 days of unproductive time. Why? SAP does not provide the necessary tools out-of-the-box to automate and handle the process efficiently. This means you must use highly skilled SAP BASIS staff to manage the process. Manual steps, along with hundreds of configuration settings, can take days to complete—and like many organizations, you have also experienced too many delays, causing non-production systems to be unavailable, which stalls development, testing and training activities.
So you’ve concluded your SAP system copy process is hindering innovation and productivity. You’re considering automating the process to ensure system copies are available for all environments on time, every time.
What are the key capabilities you actually need to address SAP system copy inefficiency once and for all?
It is not uncommon for SAP system copies, including any post-editing, to take several days to complete. Meanwhile, testing, development and training activities come to a standstill, and the large number of manual tasks in the entire process ties up highly skilled SAP BASIS staff.
Enterprises are looking to automation as a way to accelerate SAP system copies and free up staff. However, this is only one part of the problem: What further complicates the system copy process is the need to safeguard sensitive data and manage huge data volumes while also ensuring that the data used in non-production systems adequately reflects the data in production systems so the quality of development, testing and training activities is not compromised.
This white paper explains how a considerable portion of the SAP system copy process can be automated using the CA Automic Automated System Copy for SAP solution and SNP T-Bone, helping enterprises become more agile.
Robotic process automation (RPA) promises huge gains for business services, including lower costs, better market insight and an improved customer experience. But implementing RPA requires a clear plan of action.
Download this guide to:
• understand the different types of automation
• rethink myths around automation that could be holding you back
• plan the first 100 days of your RPA journey
• understand how to manage change as you integrate ‘bots’ into your workforce
• get key insights from more than 50 automation projects worldwide.
Looking for a smarter approach to workforce planning?
With robotics and artificial intelligence transforming the workplace, analysing supply and demand over 3–5 years doesn’t make sense. HR leaders need to find a more flexible approach to workforce shaping.
Read this report to discover:
• the key trends that will shape the future workforce
• what early movers into intelligent automation can teach us
• what’s involved in agile workforce shaping
• how to use our 5C Framework to navigate the changes ahead.
Published By: Genesys
Published Date: Jun 13, 2018
Ease, effectiveness and emotion drive great customer service, but top-line growth requires that application development and delivery (AD&D) professionals keep an eye on trends.
Forrester Research has identified 10 customer service trends in 2018 for AD&D and others who support customer service. Before you strategize on improving your quality of service, read this Forrester Report by Vice President and Principal Analyst Kate Leggett.
You’ll learn which investments are critical and the advantages of:
• Focusing on context and inquiry type to deliver the best customer experience
• Using automation and AI to uncover new revenue streams and transform operations
• Exploring new labor models to maximize human connections in a digital world
Humans excel at tasks that require creativity, the opportunity to respond to the unexpected, and general attentiveness to the surrounding environment. Technology and machines, on the other hand, are built to process a lot of information quickly without getting bored; technology reliably completes the task it is assigned without deviation. The most powerful approach to adding technology to a team takes the strengths of both humans and technology into account and from that, creates a superior, collaborative system. For example, reporting software such as Spreadsheet Server and Atlas for Dynamics AX/365 by Global Software, Inc. both serve as machine learning intelligence that uses automation to reduce errors, while at the same time preserving humans’ ability to create reports and outcomes from the data the way they need to see it.
Online, mobile, omnichannel, untethered, data mining, automation, and remote
communication are all now buzzwords surrounding the new technologies and resources
financial institutions have to help them re-invent their branch experience. Capabilities are
available today that were not imagined a decade ago. This is an exciting time for those
institutions that can look to the future and enhance their offerings.
While technology is driving change, it can also be a tremendous challenge for financial
institutions as they work to keep pace and even take advantage of the dramatic shift in
customer needs and expectations. Millennials, baby boomers, small businesses – all are
important market segments with very different wants and needs. Driven by technology,
the new demand is for a complete online presence, complemented by more flexibility in
personalized services, and specialized expertise available in every branch.
Suffice it to say, financial institutions of all sizes and in every geography a
Written by: IDC Abner Germanow, Jonathan Edwards, Lee Doyle IDC believes the convergence of communications and mainstream IT architectures will drive significant innovation in business processes over the next decade.
To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and faster business cycles. Download here to learn how.
Limited visibility has tethered CIOs' success in both IT and business. However, using federated CMDB technology, CIOs can view the complete IT infrastructure and the entire lifecycle of a business service.
Organizations are drowning in content. They don't know what they have, and they can't find what they need when they need it. While they spend significant time and money to manage content stored among a host of disconnected systems, their efforts are less than fully effective.
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.