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As IT departments work to transition from "firefighting mode" to becoming more proactive and responsive, a key step along the path is to implement labor-saving automation tools that allow more tasks to be done more rapidly, using fewer resources and with greater predictability and reliability. In this whitepaper, LANDesk introduces how its LANDesk® Process Manager technology represents a way for customers of LANDesk systems and security management solutions to define and execute repeatable and measurable processes on an opportunistic, as-needed basis in order to keep systems up to date, lower operational costs, reduce risk and improve service delivery.
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