Extending Your Management Reach to Remote Users

Extending Your Management Reach
to Remote Users
White PaperLANDESK WHITE PAPER : Extending Your Management Reach to Remote Users
Table of Contents
Executive Summary............................................................................................................. 3
Obstacles to Cost-Effective Remote Management............................................................... 3
Problematic Solutions.......................................................................................................... 3
A Meeting Place to Bridge the Gap...................................................................................... 4
Tools for Offense and Defense............................................................................................. 4
Extending the Defensive Perimeter....................................................................................... 5
Is LANDesk® Management Gateway Secure?...................................................................... 6
Are Firewall Changes Required?........................................................................................... 6
Conclusion........................................................................................................................... 6
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 www.landesk.comLANDESK WHITE PAPER : Extending Your Management Reach to Remote Users
Executive Summary
Without question, "anytime, anywhere" access to corporate resources is more of a business imperative today than ever before. Mobile workers increasingly consider the privilege of remote access an "inalienable right" on par with "life, liberty, and the pursuit of happiness."But with the increasing demands for far-flung connectivity come new threats to network and systems security, and the ever present pressures on IT professionals to manage these remote computing endpoints as though they were within the corporate network. ® ®This whitepaper examines how the LANDesk Management Gateway in LANDesk management solutions 8.6, along with ®LANDesk Trusted AccessT, help organizations extend the enterprise management of remote devices across the Internet without having to "punch holes" in the firewall or compromise the security of such devices or the corporate infrastructure.
Obstacles to Cost-Effective Remote ManagementIn the past, organizations with employees that work outside the corporate firewall have found it extremely difficult or expensive to manage these workers' computers. To be able to provide remote users the same level of support enjoyed by users within the corporate boundaries would typically require dedicated leased lines or VPN solutions. But since these workers at remote locations are frequently few in number or even temporary in nature, it's often a leap to justify the cost of such connectivity. Consider these IT support scenarios for example:n Remote sales offices, typically staffed by a few workers in each officen A home builder who relocates a mobile office to a subdivision for the duration of the construction projectn A proposal w... [download for more]