This white paper looks at some of the key issues facing enterprises that might need to turn office workers into mobile workers, rapidly and in large numbers.
PLANNING FOR A PANDEMIC:TURNING OFFICE WORKERS INTO MOBILEWORKERS FOR BUSINESS CONTINUITY
A Fiberlink Communications White Paper
TSimple. Secure. Mobility.White Paper > Planning for a Pandemic
Table of Contents
INTRODUCTION........................................................................................1
WHAT IS DIFFERENT ABOUT PLANNING FOR A PANDEMIC?.....1A Different Type of Disaster...............................................................................1New Issues for Business Continuity Planning....................................................2Emergency Communication.............................................................................................2Endpoint Security and Connectivity.................................................................................2Collaboration and Re-Engineered Processes.................................................................. 2
1. PLANNING, TESTING AND PREPARATION...........................3Explore a variety of scenarios........................................................................3Identify key processes and individuals..............................................................3Examine endpoint security, connectivity and productivity.....................................4Create manuals for everyone.........................................................................4Prepare additional communications channels....................................................4Run exercises with typical employees..............................................................4Prepare critical employees in advance for remote access......................................4Line up software, hardware and services for emergency deployment.......................5
2. SUPPORTING REMOTE EMPLOYEES AND COMPUTERS....5Set up two-way communications.....................................................................5Prepare software distribution and Web-based applications....................................5Ensure endpoint security..............................................................................6Protect against data loss and theft...................................................................................6Provide simple, flexible connectivity................................................................................6Set up an infrastructure for SSL VPNs..............................................................................7Enhance collaboration and streamline business processes..............................................7Be prepared to deal with home PCs................................................................................7
3. PREPARING SUPPORT AND OFFICE INFRASTRUCTURE.....8Prepare for a surge in remote connections.........................................................8Equip support staffs to assist first-time mobile users............................................8
TSimple. Secure. Mobility. iiWhite Paper > Planning for a Pandemic
HOW FIBERLINK CAN HELP TURN OFFICE WORKERS INTO MOBILE WORKERS DURING A PANDEMIC..................8Fiberlink: Technology to support mobile and remote employees..........................8Ensuring endpoint security.............................................................................10Protecting against data loss and theft..........................................................11Providing simple, flexible connectivity........................................................................11Providing comprehensive, global connectivity services.............................................12Supporting emergency communications....................................................................12Distributing key software applications........................................................................12Managing an SSL VPN infrastructure..........................................................................12Dealing with home PCs...............................................................................................12Fiberlink's Mobile Preparedness Program for Business Continuity.............13Start Getting Results Today..........................................................................13For More Information...................................................................................13
TSimple. Secure. Mobility. iiiWhite Paper > Planning for a Pandemic
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