An ERP system is your information backbone and reaches into all areas of your business and value chain. Replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner and specialist. Your long-term business strategy will form the basis of the criteria for your selection of an ERP system replacement. Your ERP provider must be part of your vision. It is the duty of your software provider to do their part to make sure your next system will be your last ERP system replacement. This white paper explains the 12 criteria that allow you to identify and select the solution that will meet these expectations.
12 Criteria for Selecting the Best ERP System Replacement
An Epicor White PaperWHITE PAPER
Abstract
An ERP system is your information backbone and reaches into all areas of your business and value chain. Replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner and specialist. Your long-term business strategy will form the basis of the criteria for your selection of an ERP system replacement. Your ERP provider must be part of your vision. It is the duty of your software provider to do their part to make sure your next system will be your last ERP system replacement. This white paper explains the 12 criteria that allow you to identify and select the solution that will meet these expectations.
12 Criteria for Selecting the Best ERP System Replacement i WHITE PAPER
Table of Contents
System Replacement Starts With a Vision 1 Criteria #1-A Future Proof Decision 2 Criteria #2-Rock-Solid Solutions 3 Criteria #3-Replacement Know-How 4 Criteria #4-Elimination of Implementation Guesswork 5 Criteria #5-Tailor-Made Business Fit 6 The Roadmap 6 System Settings 7 Tools to Customize Your System 7 Advanced Tools 8 Portals 8 Criteria #6-Industry Expertise 9 Criteria #7-Sound Financial Foundation 9 Criteria #8-Stacking the Technology Odds in Your Favor 11 Service-Oriented Architecture 12 Benefits of SOA to Business 13 Criteria #9-A Testament to Scalability 13 Criteria #10-Community Collaboration: Maximizing Customer Moments Of Truth 14 Remote Consulting 15 Client List Server and Data Access 15 On-Call Web Conferencing User Support 15 Web-Based Training and Solution Webinars 15 Criteria #11-Integrity and Dedication 15 Criteria #12-Delivering Return on Investment 17 Replacement Expertise Delivers True Return on Investment 19 About Epicor 20
12 Criteria for Selecting the Best ERP System Replacement i i WHITE PAPER
System Replacement Starts
With a Vision
It's no small matter to replace your Enterprise Resource Planning (ERP) system. By definition, the ERP system is your information backbone and reaches into all areas of your business and value chain. Replacing it can be a difficult and painful process. When it is done correctly, it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner to simplify this difficult transition. A partner that will maintain focus until you achieve your goals. Companies decide to replace their ERP systems for a variety of reasons. At the most fundamental level, the issue is whether your current system supports or constrains your ability to execute business strategies that will make your company successful and establish it as an industry leader. Some organizations continue to use stovepipe legacy applications. Because these systems automate only a single business function rather than an entire cross-functional business process, they demand manual, labor-intensive processes such as rekeying data into separate systems. Legacy systems also tend to be inflexible. Often, they don't permit businesses to change their processes to adapt to changing business requirements nor do they provide visibility across the organization-let alone across the supply chain. Your ERP provider must be part of your vision. They must have faced these challenges many times in their history and learned how to help companies adopt new technologies. The future of your business depends on whether your ERP provider has made the leap from one technology curve to the next and can continue to innovate and deliver technologies that help businesses like yours be industry leaders. At this stage in the evolution of enterprise software, it is the duty of software providers to do their part to make sure your next system will be your last ERP system replacement. Here are the 12 criteria that will help you to identify and select the solution that will meet your expectations: 1. A Future Proof Decision 2. Rock-Solid Solutions 3. Replacement Know-How 4. Elimination of Implementation Guesswork 5. Tailor-Made Business Fit 6. Industry Expertise 7. Sound Financial Foundation 8. Stacking the Technology Odds In Your Favor 9. A Testament to Scalability 10. Community Collaboration: Maximizing Customer Moments of Truth 11. Integrity And Dedication 12. Delivering Return on Investment
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