Third-Party White Paper by Yphise: Succeeding with Proactive IT with ASG's metaCMDB

Yphise portfolio of valuable projectsIndependent investment recommendations since 1985
Software Project EXECUTIVE WHITE PAPER
SUCCEEDING WITH PROACTIVE IT
With ASG's metaCMDB
BSC Business BIS BusinessStrategy and Control Information Systems
ISC IT IPS IT Project andStrategy and Control Service Management
Foreword 3Introduction 41. How to align IT on business goals 62. How to step up from reactive IT management to proactive BSM 93. ASG metaCMDB, helps companies succeed in BSM projects 134. Glossary 16
Yphise ISO 9001-certified independent quotations ofsoftware solutionsYphise ISO 9001-certified ongoing research program since 1985
Yphise independent research continuously monitors the strategies and solutions of all successful softwarevendors in order to select valuable and high-priority projects for improving the business performance. Eachyear, Yphise research draws up the portfolio of valuable projects that the executives should consider whenmaking investment decisions. Yphise transforms high-level strategies or complicated problems in concreteprojects with accurate benefits and valuable software solutions.Yphise puts forth investment recommendations on software solutions, proprietary or open source, based onaccurate assessment according to valuable business cases. Yphise judgment relies on a detailed assessmentof each solution. Yphise has unique experience in identifying the useful functional and technical requirementsin order to score solutions according to benefits expected by large companies.The Yphise ongoing research program has helped executives plan, prioritize, conduct and control the usefulsoftware projects in order to increase business performance since 1985. Our independence since 1985proves our unparalleled expertise in helping the executives stand back from operational pressure and arriveat sound decisions focused on the issues of large companies. ISO 9001-certification of our research programis evidence of this expertise. This unique distinction states independence and robust methodology forassessing products according to issues and priorities of large companies.
yphise@yphise.com - www.software-assessment.yphise.comThis report is produced and edited by Yphise. Yphise is an independent analysis company. Yphise cannot beheld responsible for the use made of the opinions and results provided. No part of this document may bereproduced or transmitted in any form or by any means, without the express written consent of Yphise.© Yphise. June 2009.
2FOREWORD
This Yphise Executive White Paper (EWP) introduces the concept of a federated CMDB.This paper highlights how ASG metaCMDB is a key foundation for successful businessservice management (BSM).
The EWP series of reports is a result of Yphise's ongoing research program, whichidentifies valuable software projects according to issues of interest to executives. Since1985, this program has helped executives plan, prioritize, conduct and control usefulsoftware projects in order to increase IT performance.
? This program covers all areas of interest to large companies. Yphise hasunparalleled experience in identifying those market segments that representvaluable investments and projects.
? This program is ISO 9001-certified (since 1999). This unique distinction is evidenceof independence and robust methodology in assessing software products accordingto priorities of large companies.
The EWP series of reports provides executives with an accurate understanding of softwaremarket opportunities. Each report highlights expected value-added stemming frominvestment in the market segment. It highlights key requirements of the solution in orderto obtain these benefits; this solution design is a key factor for successful opportunityand feasibility analysis.
The EWP series of reports supplements the Yphise portfolio of investmentrecommendations pertaining to emerging market segments, innovative use of existingproducts or dedicated use for specific business areas.
3INTRODUCTION
BUSINESS SERVICE MANAGEMENT:
WHY AND HOW?
Most business activities rely on IT services. The performance of IT services is essential tobusiness competitiveness, productivity and agility. This is why business lines requestincreasingly reliable an... [download for more]