Businesses over the past ten years have used email archiving solutions in order to meet record retention compliance, facilitate electronic discovery, and control message-related storage costs. Despite these benefits, many organizations still have not adopted an archiving solution and still simply enforce mailbox quotas or message deletion policies as the best way to manage messaging environments.
ESG Research studies have revealed that the inhibitors for adding archiving for many medium-sized companies are a lack of IT infrastructure needed to support implementation, a lack of skilled IT staff to run an email archive environment, or that staff augmentation is needed to handle proper email administration.
In this analyst report, we'll discuss why these medium sized businesses need email archiving, how to make an informed email archive purchase, and making the case for SaaS-based archiving.
Software-as-a-Service: An Ideal E-mail Archive Solution for Medium-Size Businesses
By Brian Babineau February, 2009 Copyright 2009, The Enterprise Strategy Group, Inc. All Rights Reserved. ESG REPORTSoftware-as-a-Service: An Ideal E-mail Archive Solution for Medium-Size Businesses
Table of Contents Table of Contents..................................................................................................................................................... i Introduction ............................................................................................................................................................. 1 Medium-Size Business Needs E-mail Archiving ................................................................................................. 2 Compliance and Governance ............................................................................................................................... 2 Electronic Discovery.............................................................................................................................................. 2 Control Storage Costs ........................................................................................................................................... 4 Old Methods Don?t Work ....................................................................................................................................... 4 Making an Informed E-mail Archive Purchase .................................................................................................... 5 The Choices .......................................................................................................................................................... 5 Key Considerations ............................................................................................................................................... 5 The Case for SaaS-based E-mail Archiving ......................................................................................................... 6 How it Works ......................................................................................................................................................... 6 The Benefits .......................................................................................................................................................... 6 Choosing the Right SaaS Offering ........................................................................................................................ 7 Measuring the ROI ................................................................................................................................................ 8 Conclusion .............................................................................................................................................................. 9 All trademark names are property of their respective companies. Information contained in this publication has been obtained by sources The Enterprise Strategy Group (ESG) considers to be reliable but is not warranted by ESG. This publication may contain opinions of ESG, which are subject to change from time to time. This publication is copyrighted by The Enterprise Strategy Group, Inc. Any reproduction or redistribution of this publication, in whole or in part, whether in hard-copy format, electronically, or otherwise to persons not authorized to receive it, without the express consent of the Enterprise Strategy Group, Inc., is in violation of U.S. copyright law and will be subject to an action for civil damages and, if applicable, criminal prosecution. Should you have any questions, please contact ESG Client Relations at (508)482-0188.
- i - Copyright 2009, The Enterprise Strategy Group, Inc. All Rights Reserved. ESG REPORTSoftware-as-a-Service: An Ideal E-mail Archive Solution for Medium-Size Businesses
Introduction It?s been over a decade since the first e-mail archive solution came to market. Over the past ten years, customers have utilized these purpose-built offerings to meet record retention compliance mandates, facilitate electronic discovery, and control message-related storage costs. Despite all of these benefits, many organizations still believe ... [download for more]
