Insurance is a highly regulated industry that maintains strict licensing requirements. All Aon employees must be trained on certication and licensing requirements as mandated by government, industry associations and Aon's internal corporate governance. With extensive and constantly changing requirements, Aon realized their homegrown procedures and processes were no longer adequate and an automated Learning Management System (LMS) was needed to better manage compliance training.
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Business Challenges and Objectives Insurance is a highly regulated industry that maintains strict licensing requirements. All Aon employees must be O
About Aon trained on certication and licensing requirements as mandated by government, industry associations and Aon's T internal corporate governance. With extensive and constantly changing requirements, Aon realized their home-S Aon Corporation is a leading provider of risk grown procedures and processes were no longer adequate and an automated Learning Management System managem ent services, insurance and reinsurance (LMS) was needed to better manage compliance training. Specically, Aon sought a solution that would enable S brokerage, human capital and management them to: S consulting, and specialty insurance underwriting. Deploy training rapidly; eectively targeting the largest population possible E Aon's 45,0 0 0 employees work in 500 oces across Develop a deep knowledge base including third-party and custom contentmore than 120 countries. Backed by broad Seamlessly integrate with existing courseware and delivery solutionsC
resources, industry knowledge and technical Congure the system based on the specic needs of its divisions C expertise, Aon professionals help a wide range of Conduct extensive, detailed reporting for compliance requirementsclients develop eective risk management and U
workforce productivity solutions. Aon's S advocates and advisors create custom-tailored, The Journey / Selection ProcessPrior to adopting Cornerstone OnDemand, Aon did not have an LMS. Instead they relied on traditional integrated solutions that lead to workplace R in-person training and manual processes for tracking and reporting certication requirements. In 2000, improveme nts and growth for clients of all sizes, E when they began the search for an automated technology solution, Aon had several key criteria in mind worldwide . including price, congurability for dierent business needs and specic functionality requirements, such as M
dashboards and detailed reporting and analytics. Furthermore, Aon sought a technology partner with the Vertical/Industry: Insurance ability to help design assessment models and the scalability to support future training goals. Aon researched O
Live Since: 2001 ve dierent solutions, over the course of a six-month period before selecting Cornerstone for its exibility, Number of Employees: 45,000 employees on-demand model, cost eective solutions and viability as a long-term partner.T
S in 120+ countries With Cornerstone's support, Aon's Consulting division successfully designed and rolled out competency Modules/Solutions Used: assessments to its 4,000 employees in the U.S. Following the assessment process, Aon Corporate launched a U
Cornerstone LearningT phased deployment of Cornerstone LearningT to streamline its training and certication processes to the Cornerstone Content ManagementTC company's remaining 16,000 U.S. employees. The roll out took place over the course of a two-year period Cornerstone PerformanceT during which the LMS was customized and deployed one business unit at a time with emphasis on meeting Cornerstone LocalizationT the specic content, management and reporting needs of each unit. Driven by compliance requirements for Future Modules: broker certication, Aon later deployed a light version of Cornerstone LearningT to its international Cornerstone Extended EnterpriseT employee base. Cornerston e OnboardingT The Result / Business Impact With the help of Cornerstone OnDemand, Aon has successfully deployed Cornerstone LearningT to 17,700 .d employees in the U.S. and Canada, with an additional 12,000 internationally. evr Achieving 100 percent es With multiple language translation capabilities and numerous training methods including ILT, e-Learning, e "compliance is an unbelievable R and Virtual Classrooms, Aon is now able to provide and report on mandated compliance training through sth achievement and huge advan- Cornerstone LearningT. gi "R l tage for Aon. Cornerstone's l Cornerstone has also enabled Aon to automate several other critical business training programs including its A partnership has been essential innovative E... [download for more]