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Operational efficiency - how to save big with BMC Software

White Paper Published By: BMC ESM

As the business demands more from your tight IT budget, it's helpful to know that you can actually fund the IT improvements your business needs from savings generated by improvements in operational efficiency. Read a short overview of how BMC Solutions drive operational efficiency.



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bmc esm, operational efficiency, productivity, roi, service management, bsm, business management, return on investment

BMC ESM
Published:  Nov 09, 2009
Type:  White Paper
Length:  4 pages

Operational EfficiencySave on operations-Spend on business improvement
Are you? With BMC, You Will:»» Fighting with a tight budget? »» Increase staff productivity 200X »» Struggling with staff workload? »» Increase resource utilization 30%»» Not meeting business requirements? »» Free up staff to enable business »» Suffering from change errors and growthoutages? »» Eliminate outages from change errors»» Inviting more problems with high »» Become fully compliant with policiesrisk tasks?
Executive SummaryYour company wants more from your tight IT budget and overloaded staff. IT contributes significantly to the success of the business, whether by enabling new market opportunities, or maintaining service levels under these restrictive conditions. Your IT services have been successful and the department has grown REAL-WORLD RESULTS to the point where mature fiscal management is essential to further increase IT's »» A leading commodities exchange increased the positive impact on the business. Through savings generated by improvements volume of application changes per administrator 200X, while becoming fully SOX compliant without in operational efficiency you can continue to fund the IT improvements your experiencing any service outages from the business needs.changes.»» A large managed service provider reduced BMC products and services directly address inefficiencies in all phases of a service server patch management and fault diagnostic life cycle to quickly deliver:time by more than 90%, reducing support costs by more than 75% and redirecting 3rd level teams to »» Increased staff productivity by 200Xrevenue-producing work. »» Decreased unplanned outages by 60%»» An international bank improved server utilization sufficiently to grow the business without »» Increased compliance by 90% to reduce risk of changepurchasing new servers for 2 years while cutting downtime in half and netting an ROI in Individual BMC products and services address specific efficiency improvements under 1 year. that need immediate attention, such as resource utilization, change management, »» A major online retailer reduced their MTTR by service request management and event management. The BMC unified Business 75% using predictive analytics with intelligent filtering. Service Management (BSM) platform assures that you can realize these efficiency improvements one step at a time, throughout your IT service management »» A major healthcare company avoided hardware purchases for 2 years, saving $7M in projected environment today and well into the future.hardware costs. Improving operational efficiency is essential to increasing IT enablement of your »» A major utilities provider reduced fault events impacting users by 35% and impacting services business. Manual processes and sprawling infrastructure consume more resources by 40%. than can be sustained by the evolving business. Errors that result from manual processes negatively impact service quality and significantly increase the risks of change. BMC products modularly address the entire service management life cycle from planning through delivery, operation and governance to drive out time-consuming and error-prone manual tasks.The BMC Difference HOW BMC CAN HELP BMC is a reliable partner for improving your operational efficiency. Our solutions focus exclusively on »» Unified architecture for Business providing a comprehensive approach to service management via a unified BSM platform. Processes Service Management are the lifeblood of action across your enterprise. Consistent process execution, key to meeting quality »» Consolidated view of IT of service commitments and achieving policy compliance, is delivered by field-proven BMC solutions. performance Efficiency is achieved by reducing the time and staff workload to complete tasks. Risks to the business © from routine and new service changes are minimized significantly by the automated enforcement of »» Pre-built ITIL v3 workflow prescribed procedures and policies. As a result, you will have the resources and the confidence to move processes aggressively on projects that improve your business.»» Enterprise-wide service modeling and real-time impact BMC products are modular components of a service management solution that allow you to focus on assessment specific operational issues today, while ensuring maximum long-term investment value. BMC services assist you to quickly realize the value of the BMC products you ch... [download for more]

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