As you know, automation is a critical component in achieving long-term IT savings. We've compiled a few resources to give you an overview of the benefits of service automation and the technology behind our comprehensive solution.
SOLUTION BRIEF
BMC Service AutomationThe next step in the evolution of Business Service Management
Your challenge as an IT manager is a lot like that of a production line manager in a manufacturing organization. You're faced with managing a complex combination of highly sophisticated machines and skilled people to deliver a variety of services to your customers, and to deliver those services with consistent quality at the lowest possible cost. What's more, you have to be able to quickly adapt that combination to accommodate the changing needs of your organization.
There is, however, a major difference. The IT "production line" has not yet evolved to the level of that in a manufacturing operation. Manufacturing production lines have evolved from islands of automation and expertise connected by conveyor belts, into today's highly integrated and automated supply chains. They feature continuous improvement, and integrate ? exible supply chains to deliver predictable services to the business based on the automated assembly of de? ned components driven by documented policies. Few, if any, IT organizations have evolved to that level.
It is now time for IT to undertake this evolution. Only in this way can IT enjoy the same cost reductions and improved responsiveness to the business that manufac-turing has achieved.
TAKE THE NEXT STEP WITH BMCBMC Service Automation can help you evolve your IT environment from a simple production line to an integrated business service supply chain - and that's a critical element in achieving Business Service Management (BSM). Through automated work? ow, you can link people, process, and technology; optimize each; and combine all three into a tightly-integrated service delivery capability. BMC BMC Service Automation provides a set of Service Automation enables you to achieve BSM by helping you better understand integrated solutions for orchestrating action your IT environment and control changes with policy-based action.and process in the data center and beyond. BMC Service Automation leverages and supports best-practice standards adop-ŽBMC Service Automation drives out cost tion, including the IT Infrastructure Library (ITIL ) V2 and V3. Best of all, BMC and risk, while also ensuring compliance, Service Automation permits you to leverage your existing service management service availability, and responsiveness to investments and work? ow, so you don't have to deal with the trauma and expense of a "rip and replace" implementation.changing business needs.
A COMPREHENSIVE APPROACHBMC Service Automation is the next step in the evolution of IT infrastructure management, where process de? nition, standards, and IT automation combine to help you achieve a proactive, standards-driven IT infrastructure. It encompasses an integrated combination of BSM solutions from BMC and its partners.The BMC Difference: BMC Service Automation is a comprehensive approach that manages all the components of your IT infrastructure from the perspective of the business service. At the component level, > Help IT operations staff members do their it provides four important functions:jobs better, faster, and smarter by automating and standardizing repetitive tasks, and > Automated discovery. Automates the population and maintenance of con? guration eliminating human error factors and relationship data across the people, process, and technology components of your > IT environment. Speed cross-functional processes by integrating and orchestrating work? ow across > Automated provisioning. Automatically and dynamically provisions and con? gures servers IT silos (physical and virtual), clients, and network devices. This capability permits you to build a responsive IT environment that can readily adapt to changing business conditions. What's > Facilitate BSM implementation through more, all provisioning is performed using best-practice change management processes to incremental deployment that delivers tangible minimize risk and ensure regulatory compliance.value each step of the way > Automated con? guration and patch management. Reduces cost and improves control > Align IT with business needs through business over software and network device con? guration through policy-based deployment of service-oriented orchestration that keeps IT patches, repairs, updates, and upgrades. Tight con? guration control - including removal of in control of automation non-authorized s... [download for more]
