The Total Economic Impact of Actional for Interconnected Applications

Prepared for Progress Actional February 2009
The Total Economic ImpactT Of
Progress Actional Management For
Today's Interconnected Applications
Project Directors: Paul Devine and Sebastian Selhorst
The Total Economic ImpactT Of Progress Actional Management For Today's Interconnected Applications
TABLE OF CONTENTS
Executive Summary ...............................................................................................................................3
Purpose..............................................................................................................................................3
Methodology.......................................................................................................................................3
Approach............................................................................................................................................4
Key Findings ......................................................................................................................................4
Disclosures.........................................................................................................................................5
Progress Actional - Management for Today's Interconnected Applications........................................6
Analysis ..............................................................................................................................................7
Interview Highlights............................................................................................................................7
TEI Framework ..................................................................................................................................8
Costs ..................................................................................................................................................9
Benefits ............................................................................................................................................10
Risk...................................................................................................................................................16
Flexibility...........................................................................................................................................18
TEI Framework: Summary...............................................................................................................20
Study Conclusions................................................................................................................................21
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2 The Total Economic ImpactT Of Progress Actional Management For Today's Interconnected Applications
Executive Summary In February 2009, Progress Actional commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Progress Actional. The Progress Actional solution provides visibility, security, and control of the activities of services and end-to-end business transactions in a runtime environment. This study illustrates the financial impact of deploying Actional at an organization that has asked to remain anonymous: a large private financial service company based in the United States. This firm has been using a SOA architecture for seven years. Runtime monitoring and management of its portfolio of SOA-based services was a critical requirement for meeting the company's business goal of being "the No. 1 institutional site for 2008".
In conducting in-depth interviews with this customer, Forrester found that this company achieved:
. Cost savings. Cost savings were especially observed in the IT department. In both production and tes... [download for more]