From the very first day, the results were clear. As soon as iovation's service was implemented, WagerWorks began identifying and shutting down hundreds of accounts that were all clearly connected and being used to abuse the bonus system. Not only was WagerWorks able to shut down the problem accounts, it was also possible to keep unwanted players out for good by tagging the computers they used. This resulted in phenomenal savings.
c a s e s t u d y
WagerWorks Takes Fraudsters
Out of the Game using iovation
Device Reputation
As a premier provider of game content for online, mobile and iovation helped interactive digital television, WagerWorks offers an unparalleled us shut down 20 suite of exclusive games and services while achieving the sophisticated rings. highest level of regulatory compliance.
Imagine the lifetime
value of bonuses on Fraud Challenges ? Players were working together to run bonus schemes nearly 300 accounts- ? Comprehensive credit and identity checks weren't catching fraudstersthat's tens of ? Lack of information limited the ability to effectively stop fraud and abusethousands of pounds!
iovation paid for itself Solution Requirements?on the first day. P roactively identify problem accounts to minimize financial risk ? Expose player collusion by revealing hidden relationships ? Keep fraudsters, cheaters, and self-excluded players from coming backCrystian TerryDirector of Casino Operations,WagerWorks Results with iovation ? 2 0 sophisticated fraud rings-running hundreds of accounts-were shut down by identifying the computers that were used to commit fraud ? Banned players were easily re-identified and stopped from returning ? D evice reputation service more than paid for itself on the very first dayCompany Overview
WagerWorks, is the premier provider of game content for the remote gaming market. Acquired by International Game Technology (IGT) in 2005, WagerWorks has access to IGT's exclusive brands and successful UK-centric game titles from its sister company, Barcrest Games. Offering a mixture of well-known consumer branded games coupled with the best games from the land-based environments, WagerWorks offers progressive-style games, slots, table and fixed-odds games. In addition WagerWorks also provides solid platform solutions for gaming sites, including registration, verification and banking systems, casino management tools, and regulatory practices.
With its roots in the traditional casino industry, WagerWorks strongly believes in regulatory compliance as one of its strategy "pillars" and prides itself on being the leading provider of regulatory-compliant game content and software. The company lives by the philosophy that establishing strict guidelines and oversight ultimately leads to increased consumer trust, higher quality standards, and a more genuine, entertaining gaming experience. For this reason, WagerWorks remains at the forefront of regulatory compliance and not only adheres to the highest levels of regulation, but advocates for increased compliance in the industry as a whole.
Challenge #1 - Bonus Abuse & Evasive Fraudsters
The idea of free money is alluring to almost everyone. That's what makes bonuses offered on casino sites-ranging from "welcome" bonuses, to "reload" or cashback bonuses-so effective. Of course restrictions and limitations almost always apply to such bonuses, since they are largely intended as a promotional tactic to encourage new players to sign up, or existing players to play more often. But there are always those who can find a way to take advantage of the system at the expense of the online sites.
Taking advantage of bonuses is becoming increasingly common, with many websites even offering advice on how to do it, and yet it can have devastating results for online casino sites. Bonus abuse, especially when committed by sophisticated and organized groups, can add up to significant costs: imagine multiplying a 20% bonus by hundreds of accounts. Unfortunately, as WagerWorks realized, it isn't always easy to catch those players committing bonus abuse. Many of the fraudsters on WagerWorks' sites are extremely internet savvy and have developed sophisticated methods for beating the system while remaining undetected. Even though WagerWorks conducted comprehensive credit and identity checks-including asking suspicious players to fax in proof of identity- fraudsters were still getting through.
WagerWorks Takes Fraudsters Out of the Game using iovation Device Reputation page 2While WagerWorks' fraud team was able to note patterns of behavior on certain accounts that identified those players trying to cheat the system and run bonus schemes, they couldn't prove that all the accounts were linked. "We had this huge suspicion that we were being cheated, and ... [download for more]
