The challenges faced by today's government agencies and commercial operations are many and varied-and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models. Fortunately for them, the convergence of a trio of technologies and business practices-business process management (BPM), service-oriented architecture (SOA), and Web 2.0-is providing a solution.
Business Process Management,
Service-Oriented Architecture,
and Web 2.0: Business
Transformation or Train Wreck? An Oracle White Paper Updated August 2008
Business Process Management,
Service-Oriented Architecture, and Web 2.0:
Business Transformation or Train Wreck?
Executive Overview.......................................................................................... 3 Introduction ....................................................................................................... 3 What are BPM, SOA, and Web 2.0?............................................................... 3 Business Process Management ................................................................... 4 Service-Oriented Architecture .................................................................... 4 Web 2.0........................................................................................................... 5 BPM, SOA, and Web 2.0 in the Enterprise.............................................. 5 Implementing BPM, SOA, and Web 2.0 Solutions...................................... 7 Expert Perspective: Overcoming Organizational Challenges ................ 7 Case Study: Booz Allen Hamilton Uses SOA-Enabled Logistics to Aid U.S. Military Client ......................................................................... 12 Case Study: Lockheed Martin Uses an SOA Approach to Facilitate Intra-Agency Cooperation......................................................................... 15 Future Trends in BPM, SOA , and Web 2.0 Convergence....................... 17 Executive Perspective: Enabling Knowledge Workers Through Collaborative BPM ..................................................................................... 17 Case Study: Real-Time BPM for the U.S. Department of Defense .... 22 Conclusion........................................................................................................ 25
BPM, SOA, and Web 2.0: Business Transformation or Train Wreck? Page 2
Business Process Management,
Service-Oriented Architecture, and Web 2.0:
Business Transformation or Train Wreck?
EXECUTIVE OVERVIEW The challenges faced by today's government agencies and commercial operations are many and varied-and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models. Fortunately for them, the convergence of a trio of technologies and business practices-business process management (BPM), service-oriented architecture (SOA), and Web 2.0-is providing a solution.
INTRODUCTION As the technologies and business practices surrounding BPM, SOA, and Web 2.0 mature, more and more organizations are adopting them-both individually and collectively. As a result, fundamental changes have arisen in the way IT and business stakeholders work together. Although the opportunities this presents are enormous, so too are the risks: security, inefficiencies, disruptions, and possible organizational misalignment. To help you in your assessment of these technologies and the benefits they offer (including for executive initiatives such as Lean-Six Sigma, portfolio management, and acquisition transformation as well as mission-focused solutions in areas such as intelligence, defense, and logistics), this white paper assesses the benefits and risks of these solutions and presents real-world perspectives and case studies as the foundational elements for its analysis.1
WHAT ARE BPM, SOA, AND WEB 2.0? If government and commercial organizations are to take advantage of the convergence of BPM, SOA, and Web 2.0 to become more innovative, nimble, and adaptive to change, they must first understand how these technology-based
1 Information in this white paper was sourced from a chapter entitled "BPM, SOA, and Web 2.0 Convergence: Business Transformation or Train Wreck" in the 2008 BPM and Workflow Handbook by Linus Chow and Peter Bostrom, April 2008.
BPM, SOA, and Web 2.0: Business Transformation or Train Wreck? Page 3 solutions work independently of one another. The following subsections provide a brief description of each; the rest of the white paper considers their convergence. <... [download for more]
