This white paper presents a simple two-step process to kicking the NetMeeting habit: 1. Admitting there is a problem by recognizing the symptoms. 2. Creating a recovery plan by finding new applications and implementing a new solution.
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A Two-Step Program to Unleash the Full Potential of Web Conferencing
A Two Step Program to Unleash the Full Potential Andy Nilssen & Alan Greenberg of Web Conferencing
Wainhouse Research
December 2005
Kicking the NetMeeting Habit
A Two-Step Program to Unleash the Full Potential of Web Conferencing
Andy Nilssen & Alan D. Greenberg
Wainhouse Research
January 2006
Contents
Executive Summary .................................................................................................................................... 1
The Role of NetMeeting.............................................................................................................................. 2
Limitations & Their Impact on Productivity ........................................................................................... 3
For Internal Use Only ................................................................................................................................... 3
Limited Participation .................................................................................................................................... 4
Lack of integration........................................................................................................................................ 4
Other Limitations.......................................................................................................................................... 5
Two Simple Steps to Kicking the NetMeeting Habit ............................................................................... 6
Admitting There is a Problem....................................................................................................................... 6
Recognize the Symptoms of the Problem ..................................................................................................... 6
Creating a Recovery Plan.............................................................................................................................. 7
Unleashing the Potential: Life After NetMeeting..................................................................................... 9
Global Electronics Manufacturer: The Gradual Withdrawal Method......................................................... 10
Enterprise Print Management Solutions (EPMS): The "Cold Turkey" Approach...................................... 10
Large Equipment Manufacturer: Desperate Times, Desperate Measures................................................... 11
Conclusion ................................................................................................................................................. 13
About the Authors..................................................................................................................................... 14
About Wainhouse Research........................................................................................................................ 14
About WebEx.............................................................................................................................................. 14
Executive Summary
Introduced by Microsoft in 1996, NetMeeting grew to be and remains one of the world's most popular web conferencing tools. Though its usage has declined, Wainhouse Research believes that NetMeeting 1still is in use by as many as 15 percent of web conferencing users. This makes it the third most widely used web conferencing resource after WebEx and Microsoft Office Live Meeting. Yet IT organizations increasingly have restricted its use, and other platforms, most notably WebEx and Live Meeting, have gained greater currency in the enterprise. In many respects one could describe NetMeeting as a Generation 1 web conferencing product while platforms like WebEx and Li... [download for more]
