| INFORMATION |
| Published : |
Dec 11, 2007 |
| Length : |
12 |
| Type : |
White Paper |
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| Overview : |
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IT service providers need to offer services that deliver new business opportunities whilst increasing levels of availability, controlling risks and reducing costs. This paper provides you with practical guidance based on the practices in ITIL® V3 that will help you manage application and infrastructure changes and configurations. |
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