The Core Network Services Disconnect

Research

The Core Network Services Disconnect By: Jon Oltsik With: John McKnight and Jennifer Gahm January 2007 Copyright © 2007. The Enterprise Strategy Group, Inc. All Rights Reserved. Enterprise Strategy Group The Core Network Services Disconnect
Table of Contents Table of Contents .....................................................................................................................................................i List of Figures ...........................................................................................................................................................i List of Tables ............................................................................................................................................................i Executive Summary................................................................................................................................................ 1 Report Objectives ................................................................................................................................................... 2 Key Findings........................................................................................................................................................... 2 Market Trends......................................................................................................................................................... 4 Research Implications ............................................................................................................................................ 5 Core Network Services: What's Needed?...............................................................................................................5 The CIO "To-Do" List .............................................................................................................................................. 6 The Critical Nature of Core Network Services......................................................................................................... 7 Core Network Services Provide a Foundation for All Network Applications ............................................................ 9 Core Network Services and IP Telephony ............................................................................................................10 Core Network Services and Disaster Recovery....................................................................................................12 Network Infrastructure Service Interruption Would Cause Serious Problems ......................................................12 The Core Network Services Disconnect................................................................................................................ 13 Many Users Experience Core Network Services Downtime.................................................................................13 IP Address Management Remains a Manual Process .........................................................................................14 Core Network Services Ownership and Operations .............................................................................................15 Core Network Services Challenge IT Operations .................................................................................................16 Users Seem Confused About Core Network Services and IP Telephony ............................................................17 Research Methodology & Respondent Demographics.......................................................................................... 19
List of Figures Figure 1. Number of IP-based Nodes....................................................................................................................... 7 Figure 2. Staffing Requirements for Core Network Services Management.............................................................. 9 Figure 3. RADIUS Application Support................................................................................................................... 10 Figure 4. IP Telephony Implementation Plans........................................................................................................ 11 Figure 5. Critical Aspects of IP Telephony ............................................................................................................. 11 Figure 6. Restoring Core ... [download for more]