It is difficult to find up-to-date, consistent business process documentation that matches the strict hierarchy of Solution Manager. Usually, the only solution is a manual process of identifying current business scenarios through interviewing process owners and detailed examination of the IMG. IntelliCorp can help overcome these challenges by identifying business processes supported by SAP software.
T ®N E T P R O C E S S F O R P O P U L A T I N G S O L U T I O N M A N A G E R
D A T A S H E E T
1
> > P O P U L A T I N G S O L U T I O N M A N A G E R C O N T E N T T H R O U G H A U T O M A T I O N
® TOne of Solution Manager's functions is aimed at the ability to manage SAP projects. "We used the LiveModel TA key requirement for this function is populating the Business Process Repository component of NetProcess toassemble a business processwhich holds a decomposition of the implemented Business Processes along with model that accurately documentedthe supporting documentation. our 'as-is' environment. This was based on an automatic The Business Process hierarchy in discovery of our in-use Solution Manager contains four production transactions usingT LiveCapture (another NetProcesslevels of decomposition. module). The business processThese are: hierarchy was tuned by ourprocess experts and published . Business Scenario in Solution Manager. The entireproject took 21 days, which . Business Process was at least five times faster. Business Process Step than if we had done it manually.IntelliCorp's approach and . SAP Transaction tools provided an effective andSolution Manager out of the box (No content) efficient way of documentingthe processes with minimummanual effort." - Trevor Wills,Deployment Director of Global IT - for Atos Origin.
Key Bene?ts. Takes the guesswork out ofbuilding the content(With content) . Quick and easy method to populate Solution Manager. Easy maintenance to ?ne-tunedesign and manage change. Visual template aids businessprocess validation and cross-teamFigure 1: Solution Manager Business Process Repository Entry Screen communications. Assess your SAP usage againstEach business process step has a 'Logical Component' assigned to it. This shows best practiceswhich technology platform supports that process step. Examples of these are R/3, . Pre-test plan designs and validateprocess flows in advanceSolution Manager with Logical Component Mapping, CRM and SCM. . Quickly see where content mightEach process step can also contain links to the relevant customizing activities in the be missing from Solution ManagerIMG. This allows for easier navigation of the IMG. Configuration is done based on the . Manage projects at multiple levelsbusiness process view.
Support for NetWeaver
9 N E T P R O C E S ST ®N E T P R O C E S S F O R P O P U L A T I N G S O L U T I O N M A N A G E R
D A T A S H E E T 2
The business process repository within Solution Manager allows teams to re-use content throughout lifecycle events for things like testing, training and status tracking. The Competency Center (or Program Office) can useSolution Manager to record and track issues that have been raised either by end users or by a project team member. The implemented business processes can also be monitored to analyze system performance. The key to making Solution Manager function for an organization is to first populate the Business Process Hierarchywith up-to-date business process content. Maintaining this hierarchy as the system goes through its lifecycle events is critical to the success of Solution Manager adoption.
The ChallengeIt is difficult to find up-to-date, consistent business process documentation that matches the strict hierarchy ofSolution Manager.Usually, the only solution is a manual process of identifying current business scenarios through interviewing processowners and detailed examination of the IMG. The results of this research can then be used to populate SolutionManager. This is labor intensive both for the team assigned to the discovery and for those business end-users who are questioned to better understand the business processes supported by SAP software. Each in-scope businessprocess scenario will be unique. However, many of the underlying processes and associated transactions will beused in more than one scenario.For example there may be several different procurement scenarios:. Purchasing for Stock. Purchasing of Services. Purchasing of Office SuppliesEach one of the above scenarios will contain a common process of purchase ordering. Documenting this in Solution Manager would mean creating that process three times. Any changes to that process will also need to be documented three times.
The Solution
Figure 2: SAP business content is captured in NetProcess and exported to Solution ManagerInt... [download for more]
