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Oracle
Published:  Apr 22, 2014
Type:  White Paper
Length:  13 pages

Creating a Superior CX Online

White Paper Published By: Oracle

Learn how the federal government is taking notice of lessons learned in the private sector because its beginning to understand that citizens are also consumers—and as such, are looking for the same streamlined experience they get elsewhere online when interacting with the government.

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Tags : 
customer experience, creating a superior experience, oracle, customer interaction service, customer relationship management, customer satisfaction, customer service