CA Opens the Black Box: Adding Mainframe Focus to End-to-End Application Performance Management

CA Opens the Black Box:
Adding Mainframe Focus to the
End-to-End Application
Performance Management Puzzle
®An ENTERPRISE MANAGEMENT ASSOCIATES (EMAT) White Paper Prepared for CA April 2008
IT Management Research, Industry Analysis, and ConsultingCA Opens the Black Box: Adding Mainframe Focus to the
End-to-End Application Performance Management Puzzle
Table of Contents
Abstract.......................................................................................................................................................................... 1
Executive Summary..................................................................................................................................................... 1
CA Wily Plus TRILOGexpert Products: User to Mainframe ............................................................................ 2
Putting End-to-End Application Performance Management into Industry Context..................................... 2
Defining the End-to-End Application Performance Management "Black Box"............................................ 4
CA Opens the Black Box............................................................................................................................................ 6
EMA Perspective.......................................................................................................................................................... 8
©2008 Enterprise Management Associates, Inc. All Rights Reserved. IT Management Research, Industry Analysis, and ConsultingCA Opens the Black Box: Adding Mainframe Focus to the
End-to-End Application Performance Management Puzzle
AbstractThis white paper is written for CIOs and IT executives tasked with providing a strategic vision for delivering high-quality business applications at a reasonable price. It addresses high-level objectives, such as aligning IT with the business, improving IT service quality, and reducing IT costs, and also provides a structure for addressing tactically-oriented challenges, such as superior end-to-end application performance management. The paper discusses end-to-end application performance management in the context of the impact to the business. It then highlights CA's application quality and performance manage-ment solutions for both Web and mainframe applications, with particular focus on the  ? ?integration of CA Wily with AQM Solutions' TRILOGexpert APC for TriTune with Performance Desktop. This combination opens up the "black box" of Web-to-main-frame transactions, providing visibility essential to the process of effectively address-ing end-to-end application performance management. It concludes with the Enterprise Management Associates (EMA) perspective on the market in general, and on the CA solution in particular.
Executive SummaryAlthough most enterprise IT organizations have successfully addressed the needs of monitoring and managing the technology silos that comprise the data center, EMA research has shown that application performance management maturity trails these other disciplines. There are technical and cultural reasons for this dis-parity, but the bottom line is that IT organizations cannot continue with business-as-usual in addressing application performance man-EMA believes that the time has agement. Increasing complexity of technology from initiatives like come for enterprises to take a Service Oriented Architecture (SOA), coupled with proliferation of serious look at their approach applications and rising expectations from end users, are threatening to overwhelm IT staff. The result can manifest as a wide range of ills, to end-to-end application including unacceptable lead times required to develop and deploy new performance management. services, and poor reliability and performance of existing applications.EMA believes that the time has come for enterprises to take a serious look at their approach to end-to-end application performance manage-ment. Application monitoring must be more robust than checking the status of the serv-ers in the data center. A deeper dive into the transactions that comprise the application, as well as a cross-cultural management approach involving both application specialists and mainframe experts, is required. Products that can look into the "black box" of main-frame transactions in context with Web ... [download for more]