Avoid the cost and complexity of managing chargebacks associated with promotions and special pricing by using the SAP Paybacks and Chargebacks application by Vistex. It helps you streamline processes, reduce errors, validate claims, reduce disputes, prevent overpayments – and achieve dramatic savings in labor costs.
SAP Solution Brief SAP Paybacks and Chargebacks by Vistex
MANAGING THE CHARGEBACK LIFE CYCLE
Build Efficiency and Accuracy into Your Chargeback Programs
Managing chargebacks associ- To remain competitive, manufacturers frequently offer their ated with promotions and special customers special pricing promotions. Sometimes these offers pricing can be complicated, slow, require distributors to sell products for less than the actual price they have paid. The chargeback process allows the distributors to and costly. Both manufacturers recover the difference between their acquisition cost and the and distributors benefit by customer sales price. implementing the SAP® Paybacks and Chargebacks application by However, chargebacks can be complex. Many companies engage in frequent and complicated promotional pricing agreements Vistex. The application stream- that offer incentives at various levels of the supply chain - for lines processes, reduces errors, example, warranty recoveries, marketing funds, and price-related validates claims, reduces credits. These agreements may span multiple customers, cover disputes, prevents overpayments, a vast array of products, and change frequently. Claims data can and achieves dramatic savings in originate from the channel partner, end customer, or an external source such as a group purchasing organization or data aggregation labor costs. service.
Many manufacturers and distributors attempt to manage chargebacks using basic tools such as spreadsheets, e-mails, faxes, and phone calls, or outdated legacy applications. These often result in missed opportunities to file claims, processing delays and errors, and lengthy claims dispute cycles. The result is higher costs, impaired cash flow, and lower profitability for everyone concerned.
What is needed is an efficient, highly automated approach to managing the entire chargeback life cycle, from creation to settlement. www.sap.com/contactsap
SAP® Paybacks and Chargebacks by Vistex Increase Sales, Reduce Payback Errors and The SAP® Paybacks and Chargebacks application by Vistex is a Inefficiencypowerful, proven solution that allows you to efficiently and cost- SAP Paybacks and Chargebacks has a proven track record with effectively manage the complete chargeback process. The appli- SAP customers around the world. Their experience indicates that cation, which is embedded in the SAP industry solution port- by managing your chargeback life cycle with this application, you folio, integrates with the SAP ERP application, as well as the SAP can expect increased promotional sales, reduced payback rebate NetWeaver® Business Intelligence component and the SAP errors and overpayments, and as much as a 50% decrease in man-Customer Relationship Management application. ual administrative work. In addition, you can expect a reduced cost of goods sold, improved cost recovery cash flow, and lower The application allows manufacturers and distributors to man- working capital requirements.age the entire chargeback process life cycle, from claim initiation and receipt through adjudication, accrual, settlement, and For More Informationpostsettlement adjustment. SAP Paybacks and Chargebacks is a valuable tool that allows you to manage the complexities of the chargeback life cycle. To learn SAP Paybacks and Chargebacks allows you to do the following: more about SAP Paybacks and Chargebacks and how it can help . Create a variety of contract agreements with multiple your organization, call your SAP representative or visit us on the manufacturers and end users Web at www.sap.com.. Process claims using electronic data interchange (EDI), flat files, a Web portal, or manual entry using fast entry tools Powered by SAP NetWeaver . Validate contract agreements SAP Paybacks and Chargebacks is powered by the SAP NetWeaver . Settle payback and chargeback documents based on flexible technology platform. SAP NetWeaver unifies technology compo-settlement parameters nents into a single platform, allowing organizations to reduce IT . Settle accrued rebate expenses (with automatic reversal of complexity and obtain more business value from their IT invest-accruals) to SAP accounts receivable or accounts payable ments. It provides the best way to integrate all systems running software SAP or non-SAP software. . Easily reconcile and resolve disputes. Use multiple currencies and units of measure SAP NetWeaver also helps organizations... [download for more]
