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How General Mills Transformed Its Business With SAP

Case Study Published By: SAP

Learn how General Mills Inc. sought and engaged SAP Custom Development to enable mass status change in their existing mySAP Product Lifecycle Management application, and thus to help them modify their product specifications in the most efficient, effective, and reliable way.



Tags : 
sap, custom development, plm, product lifecycle, product lifecycle management, software outsourcing

SAP
Published:  Aug 25, 2008
Type:  Case Study
Length:  4 pages

SAP Customer Success StoryConsumer Products - Flour and Other Grain Mill Products
"SAP Custom Development has enabled us to derive more value from our SAP software investment by freeing our business teams to spend more time on value-added activities."Kathy Hempe, IT Manager, General Mills Inc.
AT A GLANCECompany Why SAP GENERAL MILLS . Name: General Mills Inc. . Highly qualified developers with . Location: Minneapolis, Minnesota extensive industry and application SAP® Custom Development Enables Mass Status . Industry: Consumer products knowledge Change in mySAPT Product Lifecycle Management. Products and services: Flour and . Proven development other grain mill products m ethodologies . Revenue: US$12.5 billion . Easy access to global resources When you manufacture some of the world's best-loved food (including proportionate share and ability to leverage collective of joint ventures) expertise brands, it's important to deliver consistently the taste, texture, . Employees: 28,000. Web site: www.generalmills.com Benefits and quality your customers expect. If you're Minneapolis, . Increased business team Minnesota-based General Mills Inc., this means ensuring the Challenges and Opportunities productivity by automating . Automate manual workflow for workflows integrity of some of the world's best-loved brands - including executing frequent changes in . Afforded capitalizing on business- Betty Crocker, Häagen-Dazs, Pillsbury, Green Giant, Old El Paso, product specifications driven changes more effectively . Manage large intellectual to speed time to market and Cheerios - all while adhering to strict regulations of various property database of 22,000 . Improved visibility of related product specifications objects to ensure product safety government agencies. . Provide ease of system and qualitynavigation for more than 1,700 . Enabled leveraging mass-change end users framework for future General Mills uses the mySAPT Product Lifecycle Management e nhancementsObjectives (mySAP PLM) application to manage the intellectual property of . Implement mass-change and Existing Environment its brands, including specifications for ingredients, packaging undo functionality to improve mySAP ERP, mySAP PLM, productivity and product status and SAP Recipe Management materials, and finished products. From time to time these specifi-visibility applications cations need to be modified, for reasons such as ingredient . Ensure software ease of use. Develop and implement custom Third-Party Integration sourcing changes and product reformulations. To modify the functionality as part of overall IT . Database: Oraclesystem upgrade . Hardware: Hewlett-Packard specifications in the most efficient, effective, and reliable way, the . Operating system: HP-UX company sought and engaged the SAP® Custom Development SAP® Solution and Services SAP® Custom Development organization to devise a solution. servicesImplementation Highlights Seeking to Streamline Changes. General Mills' ability to test software while in development General Mills manages the intellectual property of its brands phase to streamline the development process and reduce across a broad spectrum of business units and channels. Data associated costs objects specify ingredients, formulas, processing, and packaging . SAP Custom Development organization's responsiveness to of each product, which results in a large volume of data - 22,000 customer requirements and specifications. Over the course of a year, General Mills makes questions. SAP's decision to add mass- some 10,000 modifications to these specifications before released change framework to the product specifications can go out to all of the manufacturing standard mySAPT Product Lifecycle Management sites. (mySAP PLM) application "Changing a product or a group of products required us to Developing the Solution manually move the data objects in the software system," says SAP Custom Development approached the project in two phases, Kathy Hempe, IT manager at General Mills. "A typical change first focusing on the mass-change functionality and then the could result in several hours' work and moving 20 to 50 data undo functionality. The development was managed out of the objects through the review and approval process before the re-vised specifications could be used by our manufacturing facilities. If we needed to return the product to the previously approved "SAP Custom Development brought... [download for more]

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