Bloor: InComparison Network and Voice Management Software

r
e
p
a
P

e
t
i
h
W
Network and Voice Management Software from CA
An extract from 'Network and Voice Management Software' InComparison report by Bloor ResearchAuthor : Peter Williams and Carl PotterPublish date : March 2008Overall, CA presents the best technology options. Areas of strength include a well integrated suite of products with strong root cause analysis and SLA
trackingPeter Williams & Carl PotterNetwork and Voice Management Software from CA page 1A CA summary from the InComparison paper by Bloor Research
Background The network management landscape Bloor Research has carried out an evaluation looking at four Enterprise networks are evolving rapidly. Once they had only to leading companies (CA, EMC, HP and IBM) in terms of their accommodate data transmission with a completely separate strategies and technologies for addressing network (fault and system for telephony. Then came integration with the internet performance) management and voice management for major and the rise of virtual private networks (VPNs) that exist enterprises (dated February 2008). The report compared and conceptually above the physical infrastructure, followed by contrasted their relative strengths and approaches. This paper web services and all manner of transmissions using internet is a summary focusing on CA's approach and its Network and protocol (IP) format including, more recently, Voice over IP Voice Management (NVM) solution. (VoIP). Bloor cannot overstate the importance of an integrated toolset Enterprises are demanding ever-improving service quality and for seamlessly managing and supporting the whole enterprise performance while costs are held down. Senior business network and voice infrastructure. Problems occur, so the best executives are increasingly aware of the advantages and tools need to: a) very rapidly pinpoint and correct existing opportunities that can flow from closer integration of this faults and degraded performance, b) prevent problems range of technologies. Yet, while integration is fine in theory, occurring in the first place where possible, and c) handle the hapless IT department can discover that implementing new network changes easily and automatically to minimize risks to technologies while maintaining live 24/7 operation of an live operation. To reduce management complexity, the ideal already complex infrastructure is a nightmare. software set will also be easy to implement, update and use. These are the factors that provided the basis for Bloor's At least 60% of all network problems can be directly traced to software evaluation criteria. implementing changes (some analysts estimate this as high as 80%), yet the frequency of changes is increasing. Now factor in an exponentially rising amount of data to move around, increasing network speeds to meet contracted service level agreement (SLA) requirements, enterprise infrastructures expected to become more complex and dynamic, and the support needed for both data and voice and a mix of many vendors' hardware and software. Superior, advanced and flexible enterprise network management software is fundamental to addressing these infrastructure needs going forward.
© 2008 Bloor Research A Bloor White PaperNetwork and Voice Management Software from CA page 2A CA summary from the InComparison paper by Bloor Research
Overview of CA's approach CA strategyCA has had a management overhaul and is now emerging from Two main tenets of CA's EITM strategy that it has particularly its re-branding exercise under the leadership of CEO John emphasized are: Swainson. It has a long-standing reputation for offering a broad portfolio of IT management solutions but there is now 1. Unify and Simplifymuch more focus on improving depth and integration. 2. Govern, Manage, Secure. CA is also working hard to ensure that the quality of its marketing communications matches the undoubted technical CA's acquisitions clearly focus on one of three areas-quality of its products. The introduction of its Enterprise IT governance, management or security-in line with the second Management (EITM) strategy has brought a clearer direction of these tenets. However, CA's Integration Platform is needed for its product line and a clearer value proposition to to better meet the first tenet of unifying and simplifying the customers. EITM is CA's vision of how compani... [download for more]