SkyVantage, a provider of hosted airline reservation services, provides an industry-leading airline reservation and management system for specialized small-to-medium and start-up airlines, as well as airline charter organizations. In an industry with high operating costs and tight competition, SkyVantage was founded based on the need to deploy a web-based, lower-cost software management solution to the airline industry, without sacrificing features.
The Sky is the Limit for
the SkyVantage Network
Powered by KEMP's
High-Availability
Load Balancers
By offering airlines constant access to real-time passenger data, flight details and security updates, SkyVantage increases airline efficiency - directly connecting SkyVantage, a provider of hosted customers to airlines and eliminating airline reservation services, provides intermediaries. an industry-leading airline reservation and management system Keeping up with a growing web-
for specialized small-to-medium and facing business
start-up airlines, as well as airline Application service providers such as charter organizations. In an industry SkyVantage host web-based with high operating costs and tight applications and systems for small-competition, SkyVantage was to-mid-sized airlines. SkyVantage founded based on the need to enables these airlines to reduce deploy a web-based, lower-cost operating costs, while focusing on software management solution to the business activities and customer airline industry, without sacrificing needs, rather than hiring in-house features. personnel and managing on-site
The SkyVantage Airline servers and other network
Management System (SVAMS) infrastructure. As with most
includes a comprehensive set of successful businesses, SkyVantage
real-time modules to assist airlines was growing quickly as demand for
with every step of business. Among its services increased. However, as
these modules are management of more airline companies and user
passenger reservations, check-in traffic was increasing at the front-end
counter, and dispatch, as well as of the SkyVantage hosted system,
gate and flight operations. Airlines the back-end systems were
also benefit from advanced reporting beginning to experience growing
features to comply with Department pains trying to keep up.
of Transportation accounting Beginning in 2006, SkyVantage processes, and a revenue/yield experienced explosive growth - management module to enable doubling in size every quarter. As the airlines to increase their bottom-line company grew, the hosting system with access to real-time airline data infrastructure began to show signs and detailed graphs. In addition, a that it was not keeping up with the threat-level monitoring service alerts demand. The application servers airline employees of changes in the were not adequately managing the United States Department of web traffic, which began to decrease Homeland Security, ensuring that the performance of the applications airlines can respond appropriately, to for its users. In addition, deficiencies keep their passengers and in the technology terminated employees safe. connections such as splitting packets, which increased the
2 - - The Sky is the Limit for the SkyVantage Network Powered by KEMP's High-Availability Load Balancers Case Study
LoadMaster bottlenecks. These bottlenecks Based on its past technology outperformed every included terminated SSL challenges, SkyVantage determined other product we transactions as well as TCP a set of requirements based on tested, and some of connections. Each terminated TCP technical capabilities, rather than the products cost as connection required starting up a price. The new solution needed to much as 100 times new connection that utilized more include high-availability and Layer 7 more than the KEMP time and resources. This further server content switching to ensure product. slowed the server response time, improved website traffic and required IT staff to continuously performance, as well as load monitor and correct the connectivity balance traffic across multiple issues and packet splitting errors on servers. SkyVantage would use an ongoing basis. Customers would Layer 7 load balancing to check and lose information and receive "lost adjust settings accordingly amongst connection with server" error its servers. The servers would be message. This level of service was monitored continuously to determine no longer acceptable for SkyVantage which ones could handle additional and its customers. traffic and ensure the right balance "We were very pleased with the amongst the servers. SSL success we were experiencing, but acceleration was also required to we realized that our techn... [download for more]
