Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns-all on a platform that provides enterprise levels of scalability and performance. Microsoft Dynamics CRM 4.0 addresses the stringent requirements of the enterprise in the areas of performance and scalability, application flexibility, efficient manageability, and network configurability.
Microsoft Dynamics CRM 4.0 March 2008 CONTENTS
INTRODUCTION .............................................................................................................................................. 3
USER SCALABILITY ......................................................................................................................................... 4
BANDWIDTH UTILIZATION ........................................................................................................................... 4
DATA VOLUME ............................................................................................................................................... 5
CUSTOMERS .................................................................................................................................................... 5
CONCLUSION .................................................................................................................................................. 6
RESOURCES ..................................................................................................................................................... 7
Enterprise Performance and Scalability
Introduction Microsoft DynamicsT CRM 4.0 is designed to help enterprise organizations attain a MICROSOFT 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns-all on a platform that DYNAMICS CRM 4.0 provides enterprise levels of scalability and performance. IS ENGINEERED TO Microsoft Dynamics CRM 4.0 addresses the stringent requirements of the enterprise MEET ENTERPRISE in the areas of performance and scalability, application flexibility, efficient manageability, and network configurability. PERFORMANCE AND
. Performance and scalability: Microsoft Dynamics CRM takes unique advantage SCALABILITY of the Microsoft® Windows® operating system and Microsoft SQL Server® REQUIREMENTS. database platforms to provide enterprise levels of performance and scalability while keeping costs under control. Application tuning can be carried out using commonly-available skills and tools sets, and the application is designed for easy horizontal scaling through standard network load balancing methods.
. Application flexibility: Microsoft Dynamics CRM is engineered for change with point-and-click customization and a metadata-driven portable application model. The application is built on a highly flexible architecture based on industry standards such as Microsoft .NET, XML, and Web services.
. Efficient manageability: Microsoft Dynamics CRM helps improve application manageability through integration with enterprise systems management products such as Microsoft System Center Essentials. Multiple deployment models are available, including on-premise, hosted, and hybrid, and customers can change between deployment models seamlessly as their needs change.
. Network configurability: Microsoft Dynamics 4.0 allows customers to provide a streamlined and high performance experience to users in global enterprise deployments. Microsoft Dynamics CRM components can be customized based on an organization's business model and bandwidth requirements to provide efficient bandwidth utilization for their environment.
Microsoft Dynamics CRM does all this while helping to keep costs under control by enabling enterprise customers to implement, manage, and maintain their system using readily-available resources. With multiple deployment options, companies can design their implementation to meets their need as economically as possible. A highly flexible architecture help organizations to maintain the value of the customizations and change quickly to meet business needs as the market changes.
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User Scalability MICROSOFT In order to successful meet the demands of a mission-critical enterprise solution, an DYNAMICS CRM enterprise CRM application must provide responsive performance under heavy user load, including times of peak utilization. DEMONSTRATED THE ABILITY TO SCALE TO User agents in a call center need quick access to customer records in order to resolve MEET THE NEEDS OF customer issues quickly and help ensure customer satisfac... [download for more]
