Kane County: a VMware Case Study

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"Our users love their hosted VDI desktops. One user was totally upset and crying because she thought she had lost her documents. She couldn't believe it when the terminal came back up and everything was just how she had left it." David SilesCTO, Kane County
K E Y H I G H L I G H T Si n d u s t r y : G o v e r n m e n t Kane CountyJust west of Chicago's Cook County lies Kane County, the fourth largest in Illinois. Thanks to its fast growth, currently 17th fastest in the nation, Kane County will soon be the third biggest county in Illinois. Largely an affluent commuter suburb of Chicago, the county boasts a population of just over 400,000 citizens, 1,450 county employees, and C H A L L E N G E a yearly budget of $460 million.Supporting geographically dispersed desktop users was creating headaches and increasing Kane County's IT group supports 2,000 PCs across a region of 500 costs for Kane County's IT organization. square miles, all with a team of four desktop technicians. A given desktop help ticket could involve a total drive time of two hours. S O L U T I O N Furthermore, the hardware and staff costs of replacing 2,000 PCs A Virtual Desktop Infrastructure (VDI) strategy every four years really add up. using thin client architecture improved desktop Kane County is using VMware Virtual Desktop Infrastructure (VDI) to security and management. help manage their dispersed desktop user base, lower IT staff costs V M W A R E A T W O R K and increase user satisfaction. VMware Virtual Desktop Infrastructure (VDI):. VMware Infrastructure 3 Enterprise runs hosted Resultsvirtual machine desktop environments in secure data center. . Eight-year refresh cycle on thin clients lowers capital and operating . Wyse thin clients replace fully configured PCs expenses surrounding hardware refresh.and access hosted desktop environments via a . Mobile laptops connect to hosted virtual desktops using wireless remote display protocol (RDP). cards, keeping sensitive information in the datacenter and safe from d e p l o y m e n t e n v i r o n m e n t theft.. ESX 3.0 on 4-CPU IBM xSeries 365 with 16GB . Per-desktop hardware costs reduced to under $300 -- a 70% reduc-RAM and 4-CPU Dell PowerEdge 6800 with tion from fully provisioned desktops. 16GB RAM. VirtualCenter 2 on 2-CPU Dell PowerEdge 2950 . Sensitive county health services applications running in hosted with 16GB RAM desktops are now HIPAA compliant.. EqualLogic PSE300 iSCSI Array and Network . Legacy applications that are terminal services incompatible run flaw-Appliance FAS270c SAN lessly in hosted VDI desktops.. Applications running in virtual desktops include: Proprietary legacy applications, office . VDI helps with patch and upgrade management, including mobile productivity suite police units which took up to three months to upgrade in the past.. Kane County is deploying 1,200 VDI terminals countywide.
VMware, Inc. 3145 Porter Drive Palo Alto CA 94304 USA Tel 650-475-5000 Fax 650-475-5001 © 2007 VMware, Inc. All rights reserved. Protected by one or more U.S. Patent Nos. 6,397,242, 6,496,847, 6,704,925, 6,711,672, 6,725,289, 6,735,601, 6,785,886,6,789,156, 6,795,966, 6,880,022, 6,944,699, 6,961,806, 6,961,941, 7,069,413, 7,082,598, 7,089,377, 7,111,086, 7,111,145, 7,117,481, 7,149,843 and 7,155,558; patents pending.VMware, the VMware "boxes" logo and design, Virtual SMP and VMotion are trademarks or registered trademarks of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Item No: 0702_Kane_County_Snap_VDI_Government_SS_1pgr... [download for more]