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Cellular/Wireless Industry White Paper
Accepting Bill Payments
Increasing Foot Traffic and Turning a ProfitTable of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Why offer bill payment? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
What bills can customers pay? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Attract new customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Bill payment processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Bill payment and accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Costs and rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Convenience of a web-based solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Centralized Data storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Data security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
About Data Guard Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5IntroductionMaking the sale just doesn't do it anymore for success in the cellular retail business.Constantly, retailers are forced to create new streams of revenue. Fortunately, themodular nature of CellularManager® affords cellular retailers with just such anopportunity - accepting cellular bill payments at the point-of-sale using the All-in-OneBill Pay Suite.
Combining the ease-of-use and familiarity of CellularManager POS software alongwith the ever-growing network of electronic remittance billers, cellular retailers usingthe All-in-One Bill Pay Suite can process any bill for any customer, at any time,anywhere they normally use their CellularManager POS software.
Accepting bill payments increases traffic in and around cellular retail establishments,increases customer loyalty, and inevitably can lead to new purchases. That is, ofcourse, on top of the fee collected for accepting each bill payment
This document addresses the key points and benefits that cellular retailers need toknow about accepting bill payments using CellularManager's All-in-One Bill PaySuite.
Why offer bill payment?A large percentage of people buying cellular services have poor credit. Manycustomers in this group may also not have bank accounts. This current un-bankedpopulation represents 33 million households. Typically, these individuals purchasemoney orders to make payments remitted by mail. Purchasing one money order foreach bill payment is a hassle. These customers need a secure and easy way to paytheir cellular bills, as well as their everyday bills, without using a bank account.
By taking advantage of CellularManager's All-in-One Bill Pay Suite, retailerscan offer a new convenience to their existing customers. Instead ofpurchasing money orders, a customer can establish an account andreturn to the retailer's location each time a bill is to be paid.
1What bills can customers pay?Customers can pay virtually any bill for any qualified biller. CellularManager'sAll-in-One Bill Pay Suite allows retailers to accept payments for tens ofthousands of billers participating in an ever-expanding network. Chances are,the businesses that customers send their bill payments to are members of thisnetwork.
In the slim chance that a biller a customer wants to pay is not a participant inthe network, the payment can still be accepted and processed. Instead of beingsent as an electronic payment, a paper money order is generated and sent tothe biller through the mail on the customer's behalf. If the payment is dueimmediately, and the biller is not in the network, the biller will be notified hat thepayment has been received to prevent any action against the customer.
Attract new customersWhile existing customers will find the bill payment service useful, retailers willfind that implementing CellularManager's All-in-One... [download for more]
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