Bring Your IT Investments to Life with SAP Services

special feature
n nThis article appeared in the Apr May Jun 2008 issue of SAP Insider and appears here with permission from the publisher, Wellesley Information Services (WIS), www.WISpubs.com.
SAP Services: Bringing Your IT Investments to LifeGreg TombPresident & CEOSAP North America
Gone are the days when you would hear someone casually SAP Services focuses on your success and competitiveness refer to SAP as "just a software company." Today, customers by ensuring you get the most out of your SAP investment recognize SAP as the path to a business process platform - whether that means designing it, operating it, maintain-that supports their processes end to end, allows them to ing it, training your staff to use it, or accessing the latest quickly adapt to changing market conditions and business functionality when your business demands it.opportunities, bolsters business innovation with new tech- This special feature will introduce you to six of the many SAP Services helps you build nology and services, and manages IT operations efficiently programs, tools, and offerings that comprise SAP Services:your IT strategy across the entire business network. ? Maintenance and supportand blueprint, Creating a custom business process platform based on ? Custom developmentplan the resources enterprise service-oriented architecture (enterprise SOA) you will need, and begins with the SAP Business Suite family of applications to ? Testingunderstand how to run your business processes. The platform is built on SAP ? Enterprise SOA consultinguse the technology NetWeaver, which enables you to manage and connect within a business ? Product and service introductionthose business processes to the rest of your company and process. the outside world. Its value is enhanced by a carefully ? Education and trainingnurtured partner ecosystem to broaden your system's And there are many more (see www.sap.com/services horizons. And finally, it becomes a reality through the strength for a complete list).of an experienced services organization - SAP Services - You chose SAP to achieve a vision for the future of your that helps you bring it all to life. business. SAP Services executes on that vision by helping SAP Services helps you build your IT strategy and blue- you maximize utilization and return on your IT investments. print, plan the resources you will need, and understand SAP Services understands that these investments support how to use the technology within a business process. business-critical processes and must always be up and running in a compliant and cost-efficient manner. Getting the most out of your SAP investment can be a Inside Þ powerful differentiator between you and your competitors. S-2 | IT Does Matter Andrew McAfee of Harvard Business School has conducted How IT Ecosystems Help, Not Hinder, Productivity and Competitive Edge groundbreaking research that proves IT does matter, and S-4 | Eliminate the Support Gap with an End-to-End Solution that it manifests itself directly through financial results. Operations Approach For this special feature, SAP Insider interviewed McAfee for his views on maximizing IT ecosystems to increase produc-S-6 | Turn What Makes Your Company Different into What Makes Your Company Great tivity and competitive edge. But, as McAfee explains, an increased emphasis on IT S-8 | Make Your Testing Efforts Strategic and Thorough, Not Tactical and Manual within organizations does not necessarily equate to larger S-10 | Map Your IT Architecture to Your Business Processes budgets and larger staffs. CEOs and CFOs require that today's S-13 | SAP Ramp-Up: Making Innovation Easier CIO builds, runs, and maintains agile IT landscapes in a way S-14 | The IT Transformation Process that minimizes risk and cost while maximizing support for 5 Tips on How to Prepare and Enable Your Users turnkey business innovation. That, in a nutshell, represents both the mission of and the need for SAP Services. n
n n n nReproduced with permission from the Apr May Jun 2008 issue of SAP Insider | www.SAPinsideronline.com Reproduced with permission from the Apr May Jun 2008 issue of SAP Insider | www.SAPinsideronline.comspecial feature
SAP services | Bringing Your IT Investments to Life
IT Does Matter: How IT Ecosystems Help, Not Hinder,... [download for more]