An incredible array of organizations from both the public and private sector are buying pre-owned. These organizations include global public commercial enterprises, small businesses, ISP's, telecoms, non-profits, local and US government, military and educational institutions of all kinds. An overwhelming majority of the customers we've surveyed mention the same fact - they just didn't know pre-owned was a real, safe and viable option. In this guide, we'll present you with critical information you need to make the switch.
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WHY BUY PRE-OWNED ?
Buyer's Guide · 2008 Revised Edition
Have you found yourself asking ...
· What is pre-owned network hardware ?· How much money can I really save ?· Where does pre-owned hardware come from ? · How do I select an appropriate vendor ?· What service & support options are available ?· How do I avoid buying counterfeit hardware ?· How does buying pre-owned help save the environment ?Table of contents
What is pre-owned network hardware ? ......................................................................... 3
Where does pre-owned hardware come from ? ............................................................. 4 · Trade-in programs & network upgrades .............................................................. 4 · Off-lease equipment ............................................................................................. 4 · Excess Inventory .................................................................................................... 4 · Auctions and liquidations ..................................................................................... 4
How do I select an appropriate vendor ? ...................................................................... 5 · Credibility ............................................................................................................... 5 · Product quality ....................................................................................................... 5 · Level of service and support ................................................................................. 5 · Technical knowledge ............................................................................................. 5
What service and support options are available ? ......................................................... 6 · Warranty periods .................................................................................................... 6 · RMA's ..................................................................................................................... 6 · Tech support ........................................................................................................... 6
How do I avoid buying counterfeit hardware ? .............................................................. 7
How much will I really save ? ........................................................................................... 11
How does buying pre-owned help save the environment ? .......................................... 12
About UsedCisco.com ...................................................................................................... 14 · The UsedCisco.com advantage ............................................................................. 14 · 28 point quality control checklist ........................................................................... 15 · Our growing customer base .................................................................................. 15 · Contact us ............................................................................................................... 16
Appendix ............................................................................................................................ 17 · References ................................................................................................................ 17 · Glossary ................................................................................................................... 18
Why Buy Pre-owned ? 2What is pre-owned network hardware ?
Pre-owned hardware is any equipment which is not sold as new directly from the manufacturer or channel partners. Many vendors, companies and auctions use varying terminology, including "re-certified", "used", "refurbished", "new-in-box", "new-open-box", "A+ Certified Pre-OwnedT", "the secondary market". While they are often used interchangeably, many factors dictate what exactly is being sold, and the common adage applies - "buyer beware".
Yet, an incredible array of organizations from both the public and private sector are buying pre-owned. These organizations include ... [download for more]