CIOs and other IT executives know the growth in technology capabilities has transformed how business views the role of IT. Today, IT organizations have been elevated beyond mere technology providers in the corporate hierarchy while simultaneously experiencing new levels of expectation and responsibility to increasingly understaffed and overburdened IT staffs. IT departments are now required to deliver measurable operational improvement that specifically advances business process and corporate objectives.
Custom Media Solutions
WHITE PAPER
Network and Voice
Management for
Evolving Business
Environments
Sponsored exclusively by: Custom Media Solutions
IT management specialist CA provides a foundation for delivering the value of unified network and voice management
Executive SummaryCIOs and other IT executives know the growth in technology capabilities has transformed how business views the role of IT. Today, IT organizations have been elevated beyond mere technology providers in the corporate hierarchy while simultaneously experiencing new levels of expectation and responsibility to increasingly understaffed and overburdened IT staffs. According to a 2007 Forrester IT departments are now required to deliver measurable operational improve-ment that specifically advances business process and corporate objectives. Research report(1), IT management In addition, IT staffs must meet a growing list of evolving requirements for software is a $16 billion annual security, service-level agreements and operational efficiency. CIOs and other IT executives are searching for focus and technological direction as market, and CA is ranked as a top they develop and deploy a network and voice management strategy that tier provider of network, server, addresses the various challenges and opportunities within the strictures of limited staff and budget growth. change and configuration, and service
More powerful processors, servers and client desktops running on increas- desk management tools.
ingly robust networks, switches and routers that take advantage of enhanced software applications are providing businesses and IT depart-ments with new opportunities to use technology to enable businesses advancement. Bringing the capabilities of all those advanced tools together within a meaningful and adaptive framework, however, is difficult, particu-larly for over-tasked staffs.
With a long history of industry-leading products for IT management, CA is uniquely positioned to enable IT executives to gain control of complex network services within large enterprise deployments, as well as meet the specialized requirements of governmental entities and communication service providers such as telecommunications, cable and mobile wireless providers.
According to a 2007 Forrester Research report (1), IT management software is a $16 billion annual market, and CA is ranked as a top tier provider of network, server, change and configuration, and service desk management tools.
The network management market has grown quickly as IT has become the ubiquitous tool for driving business innovation, and as demands for improved Sponsored exclusively by: service performance and reduced downtime have escalated. Management of technology resources is the key to increasing business productivity and reducing the cost of operation.
Network and Voice Management for Evolving Business Environments 2Custom Media Solutions
Tim Grieser, an analyst with IDC, says in a 2007 report (2) that "CA Network and Voice Management customers reduced network downtime by 25%. Internal network users experienced a gain of 85 hours per year, which when discounted by 90% to allow for the fact that users are still productive with-out access to the network still accounted for 43% of total benefits."
Several decades of internal research and development, and a series of strategic acquisitions, have enabled CA to provide an umbrella of tools that allow customers to govern, manage and secure IT resources. CA's tools directly address key IT concerns, including pressure to contain cost and achieve efficiencies, align IT with business processes, achieve service-level objectives and improve infrastructure utilization.
An infrastructure managed and measured to achieve defined business processes and objectives enables IT departments to improve service lev-els, control and reduce cost, mitigate risk, enhance revenues and drive efficiency. CA network and voice management enables IT to become the business-enabler that large enterprises have long envisioned, instead of the traditional role as simply an ongoing cost of operations.
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