IDC has found a direct correlation between effective document management and improved business performance. Yet recent research reveals that half of organizations rate their document process management processes as ineffective. This best-practices paper gives you insight into how you can reduce costs, increase productivity, mitigate risk and enhance business performance through the strategic outsourcing of document lifecycle management.
Document Services
Document Process Management:
The Case for an Integrated Lifecycle Approach
Contents
1 A vital imperative
2 A challenge for experts
3 Minimize the total cost of ownership
4 O ptimize the lifespan of value
5 Document management and business performance
6 Choosing the best document process management company
6 Why Océ Business Services improves business performance
Business documents are vital strategic, financial, operational and intellectual assets that are essential to daily business processes. They constitute the lifeblood of an organization. Yet half of organizations rate their document management practices as less than effective. This is why document process management is becoming an outsourcing strategy that enables organizations to reduce costs, increase productivity, manage document risks and enhance business performance.
Document ManagementDocument Process Management: The Case for an Integrated Lifecycle Approach 1
A vital imperative
Documents flow throughout the veins of an enterprise. They exist in multiple locations, Document Process Managementformats and media, including electronic and paper. They contain information upon which Document Process Management (DPM) much of a company's value is based. Business outsourcing integrates technology, processes documents are vital strategic, financial, and people to seamlessly manage documents operational and intellectual assets that play throughout their useful lifespan, from creation an essential role in business processes. They through archiving. DPM maximizes the utility constitute the lifeblood of an organization. of documents as critical business assets and Yet half of organizations rate their document minimizes document related risks. Strategic management practices as less than effective. outsourcing enables an enterprise to focus While it's important to do so, few conduct attention and resources on its core business.
assessments to analyze, streamline and optimize their document processes. Corporate accountability, regulatory 1Recent research by The Conference Board compliance and the need to communicate finds that 52% of CEOs say that achieving with customers drive the increased importance "steady and sustained top-line growth" is their of documents. Each day, a company's greatest concern. CEOs almost universally knowledge workers create, distribute, print, view tight cost control as a top priority, store, access, share and archive thousands and they emphasize that economic forces of documents. This proliferation creates a make it imperative to achieve even higher compelling need to ensure that documents are cost efficiencies to remain competitive. But efficiently controlled and managed. Effectively while cost control is necessary, they also are managing document assets throughout concerned about stimulating innovation. the complete lifecycle enhances business About a third say that the question of whether performance and proactively insulates against and how to outsource is a top priority. Nearly risk. To accomplish this, a well-executed half of U.S. CEOs indicate that Sarbanes- document process management strategy is Oxley compliance is a top priority. vital for every organization.
A sound document management strategy must encompass paper and electronic documents as well as unstructured and structured information.
1 The Conference Board: "CEO Challenge 2004"; global survey of 539 CEOs through 1-on-1 interviews
Océ White PaperDocument Process Management: The Case for an Integrated Lifecycle Approach 2
A challenge for experts
The definition of a document has evolved as Because documents are central to effective technology has advanced and legal parameters operations, a strategy for document process have expanded. Today, a sound document management must be implemented by management strategy must encompass experts. Attempting shortcuts can increase paper and electronic documents as well as costs, decrease efficiency, and impair unstructured and structured information. productivity. The problem is widespread, and Information is recorded, stored and not correcting it is costly:distributed in four basic physical media - . Over 35% of a typical knowledge worker's paper, film, magnetic and optical. It flows time is spent creati... [download for more]
