Accessible through a web-based, interactive dashboard, the latest version of the ClarusIPC Plus+ solution integrates performance management capabilities that create real-world "What-if" scenarios to predict capacity issues before they have a chance to impact end users. By monitoring KPI's such as server health, gateway capacity, media resources and device registration, you consistently maintain the ability to estimate future bandwidth needs.
Performance Management
Now tthat yyour eend-ppoints aare IIP-eenabled, aare yyou cconfident yyou. AA cc tt ii oo nn aa bb ll ee II nn ss ii gg hh tttt oo MM EE AA SS UU RR EE ,,ŒAre efficiently monitoring server health, gateway capacity, media resources MM OO NN II TT OO RR && AA LL EE RR TTand device registration? ŒŒHave visibility into bandwidth consumption & capacity on Monday morning Voice Qualitywhen Voicemail traffic typically increases? ŒService AvailabilityŒHave defined thresholds for optimized voice performance? ŒVoicemail AccessŒAre proactively alerted when call quality drops below acceptable levels? ŒCall RoutingŒSecurity & ComplianceClarus Systems, a leading provider of integrated management and testing solutions for IP ŒServer HealthCommunication and Contact Center deployments, upgrades and transformations, ŒGateway Capacity/Statusintroduces Performance Management capabilities that allow you to take control of your ŒDevice Registrationmission critical applications by proactively monitoring voice quality, performance, and Œsecurity. Included only in the latest release of ClarusIPC® Plus+, enhanced monitoring and Media Resource Availabilityalerting takes an end user perspective and provides actionable, near-real time insight intoexactly what's happening within your Unified Communications environment.
New Monitoring & Alerting Features Identify Issues Before they AriseEE Clarus Systems' capabilities have come full circle with the latest version Voice performance monitoring allows enterprises to set parametersTT of their flagship application, ClarusIPC Plus+, which delivers strategicAA within their existing workflow for specific alerts of interest that relateDD solutions for efficient management of IP communications at each stage to their goals and objectives. Through a consistent interface, theseII of the lifecycle. alerts help lower downtime, improve overall productivity and automateLLAA the data gathering effort to reduce the time to repair and recover. TheVV This new version extends the company's integrated pillar approach to policy summary window lists all defined Policies; the Alert Rules they || empowering Unified Communications by offering system validation contain; the call window during which they will be enforced; the through troubleshooting and diagnostics, business intelligence forTT clusters against which they will be run; and their last time of execution.detailed reporting and analytics, and performance management toOO Alert examples include:define thresholds for optimized voice performance including serverOO health, gateway capacity, media resources and device registration.HH Bandwidth Watch 911/Emergency CallsSSEE Built upon monitoring and alerting capabilities of Voice Monitor, including: Ex-Employee Call Watch Executive User ErrorLL ŒVoice Quality Gateway Low Call Volume Incorrect Call RoutingBB ŒService Availability (calling and voicemail access) Malicious Calling Poor Voice QualityUU ŒIncorrect Call Routing Service Unavailable Suspicious Call ActivityOO ŒSecurity & ComplianceRRTT Managing Key Performance Indicators|| Performance Management capabilities provide actionable, near real time insight Accessible through a web-based, interactive dashboard (Figure 1), theinto what's happening within the UC environment. ClarusIPC Plus+ 2.4 EE extends capabilities to monitor server health, gateway capacity, latest version of the ClarusIPC Plus+ solution integrates performanceSS media resources and device registration, including: management capabilities that create real-world "What-if" scenarios toOO predict capacity issues before they have a chance to impact end users.NN
GG ŒEnd User perspective on Voice Quality By monitoring KPI's such as server health, gateway capacity, mediaŒBusiness logic to make rules more actionable resources and device registration, you consistently maintain the abilityAAII ŒVoice Service Availability - monitoring & alerting to estimate future bandwidth needs.DD
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Manage Voice Efficiently usability, voice monitoring can apply different ŒAll phones unregistered to a Advanced monitoring features within ClarusIPC policies at varying times and days of the week as CallMana... [download for more]
