The need for the services provided by Specially for Children has continued to increase, placing extra demands on the group's physicians. To improve their efficiency, doctors began carrying multiple devices including cell phones, pagers and PDAs. Learn how Good Mobile Messaging helped the organization streamline its operation.
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Good Technology Helps 'Specially for Children Serve the Children of Central Texas
'Specially for Children, located in Austin, Texas, is a premier regional pediatric Good Mobile Messaging has changed group of physicians committed to treating our doctors' lives. Until they had it in children of all ages who have serious their hands, they really didn't have a illnesses or complex medical conditions. sense of how much it would improve As the only group of its kind in the their workday. What's really important, Austin/Travis County area, 'Specially for ºhowever, is that they can now spend Children has played an integral role in the development of a comprehensive, more personal time with patients. pediatric, multi-disciplinary team This is critical because it helps us meet approach to caring for children. our goal of providing a positive, healing atmosphere for children who have THE CHALLENGEThe need for the services provided by serious illnesses.'Specially for Children has continued Zachery Jiwa, CIO, 'Specially for Childrento increase, placing extra demands on the group's physicians. To increase their efficiency, doctors began carrying multiple devices including cell phones, office, consult with other physicians and manage their schedules, it was cumbersome and pagers and PDAs. time-consuming to manage three separate devices. In addition, physicians would have to wait until they were back at the office or at home to check and respond to their e-mail While these devices offered the needed messages-not an ideal situation as more and more people in the healthcare field use e-mail functionality to stay in touch with the and expectations for quick responses increase.
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'Specially for Children At-a-Glance
BUSINESS CHALLENGE TECHNOLOGY SOLUTION PAYOFFT ® TImprove the efficiency and effectiveness of Good Mobile Messaging on Palm Treo With Good Mobile Messaging, physicians are doctors so they can spend more personal with carrier service from Cingular. These able to spend more personal time with the time with patients. Reduce the hassles and integrated handhelds give physicians children who come to 'Specially for Children costs associated with using and managing always-on, fully-synchronized access to for care.multiple communication devices including e-mail, calendaring and contacts, helping cell phones, pagers and PDAs. them be more efficient and effective throughout their day.
For more information about Good Mobile Messaging, call 866 7 BE GOOD or go to:www.good.com"At 'Specially for Children, we saw that wireless and of real-time information, the administrative tools I needed integrated handheld technologies had become mature and the support for multiple operating systems and enough to begin evaluating a better solution for our handhelds," said Jiwa. physicians," said Zachery Jiwa, CIO for 'Specially for Children. "It was time to do away with doctors' 'Batman belts' Now, each physician at 'Specially for Children has a Palm and arm them with a single integrated device for wireless Treo running Good Mobile Messaging with carrier service messaging, calendaring and contacts." from Cingular.
THE RESULTSThe Solution-Good Mobile Messaging, the Palm Treo, and Carrier Service from Cingular Typically, physicians start their day at the hospital visiting As Zachery began looking for a solution, he evaluated Good patients. They then go to the 'Specially for Children facility ®Technology, Research In Motion (RIM) and Seven. RIM was to prepare for their daily schedule of appointments. This dismissed early on mostly because of its proprietary operating preparation usually includes conducting research, consulting system. "Because there are a lot of specialty medical programs with other doctors and working with nurses and the available for handhelds, it was important that we went with a administrative staff. Following a full day of appointments, most solution that could support the platforms these applications ran doctors will go back to the hospital to make their final rounds on," said Jiwa. before going home.
The choice was then between Good and Seven. Zachery With Good Mobile Messaging running on the Palm Treo, put Good Mobile Messaging on some Treos and gave the doctors now have all the information they need at their handhelds to a few key doctors to get their feedback. "Once fingertips to make their day more effici... [download for more]
