With over 13,000 employees and a large sales force spread around the world, the Gates Corporation is continuously evaluating the effectiveness of its technology services on employee productivity. In preparation for a strategic, company-wide technology initiative, the corporation's Worldwide IT Group found several issues related to mobile communications.
Gates Corporation Replaces BlackBerry with Good Mobile TMessaging to Support Company-Wide Productivity Initiative
COMPANY OVERVIEWGates Corporation is a leading manufacturer of quality belt and hose products for industrial and automotive markets. The company became a wholly-owned subsidiary of Tomkins, a world-class global engineering and manufacturing group, in 1996. Divided into three product groups-Worldwide Fluid Power, Worldwide Power Transmission and Worldwide Automotive Aftermarket-Gates operates 43 manufacturing facilities and 27 distribution centers in 20 countries. THE CHALLENGEWith over 13,000 employees and a large We have implemented mobile device policies that are designed to sales force spread around the world, the tailor the most effective mobile device to the user based on their Gates Corporation is continuously evaluating specific job profile, and these policies include Good Mobile the effectiveness of its technology services on employee productivity. In preparation Messaging being loaded to SmartPhone and PDA devices.for a strategic company-wide technology Paul Wise, Global Mobility Specialist initiative, the corporation's Worldwide IT Gates CorporationGroup found several issues related to mobile communications. These challenges included:1) Lack of a cohesive mobility strategy THE SOLUTION across the company. In 2005, the Worldwide IT Group received approval to implement a three-year strategic 2) Employees with individual carrier services plan, named the Gates Strategic Collaboration Initiative, or Project SCI, to leverage agreements for a variety of mobile technology to dramatically improve worker productivity. A key part of the plan was a mobility services that increased costs and component aimed at creating a cohesive mobile strategy for the company's employees and complicated support. sales staff. 3) No coordinated plan for supporting the growing number of advanced Under Project SCI, the Worldwide IT Group began standardizing on an approved set of mobile devices that employees wanted cell phones, smartphones and PDAs from Cingular including the 2125 SmartPhone, 8125 ® T ® (and needed) for access to mobile PocketPC and the Palm Treo 650. In addition, the group started phasing out BlackBerry e-mail, appointments and contacts. and standardized on Good Mobile Messaging from Good Technology. continued on other side
Gates Corporation
BUSINESS CHALLENGE TECHNOLOGY SOLUTION PAYOFFImprove worker productivity, increase Good Mobile Messaging running on the Improved worker productivity, increased the efficiency and effectiveness of Gates' Worldwide IT Group and provide 2125 SmartPhone, 8125 PDA and Treo efficiency and effectiveness of the Global IT a significant return on investment for 650 with voice and data service from Group and a significant return on investment the company. Provide the functionality, Cingular. These integrated devices give for the Gates Corporation. manageability and security required to Gates' employees real-time synchronized replace BlackBerry. access to e-mail, calendars and contacts along with phone and PDA capabilities.
For more information about Good Mobile Messaging, call 866 7 BE GOOD or go to:www.good.com"The key to making Project SCI work was providing the right "With Good Mobile Messaging, support time literally dropped balance between standardization and device choice," said Paul to zero," exclaimed Wise. "This factor alone made Good Mobile Wise, Global Mobility Specialist for Gates Corporation. "Good Messaging a great investment." Mobile Messaging made this easy. Because of the number of devices supported by the product, employees can choose the Devices with Good Mobile Messaging are also easy to set up and device they want without creating an additional support burden deploy, without requiring users to ever part with-or IT personnel for IT, thanks to Good Mobile Messaging's seamless, consistent to physically touch-devices. The IT team simply does a Secure interface and features across all device types. This also minimizes Over-the-Air (OTA) setup of Good Mobile Messaging-with the the amount of training and learning required and reduces our total user and provides a hands-on tutorial. After that, the IT team rarely, cost of ownership." if ever hears from users again about Good Mobile Messaging related problems. "We'll occasionally get a support call, but it is At the s... [download for more]
