Read this case study to learn how Chief Technology Officer, Mrs. Suzanne Peck, has helped the Government of the District of Columbia undergo a significant technological transformation.
TDistrict of Columbia's Citywide Messaging Program Relies on Good
Mobile Messaging for Secure, Reliable Wireless Communications
The Government of the District of Columbia provides civil, criminal and protective services for the citizens of our nation's capitol. The government employs close to 20,000 people who work for more than 80 separate agencies including Child and Family Services, Department of Corrections, Emergency Management Agency, Department of Motor Vehicles, Metropolitan Police Department and many others.THE CHALLENGE Good Mobile Messaging has become a critical piece of the citywide Under the direction of Chief messaging program for the Government of the District of Columbia. As the Technology Officer Mrs. Suzanne district continues to look for new ways to modernize, consolidate and unify Peck, the Government of the District of Columbia has undergone a significant all of the technologies across agencies, it will continue to work with Good technological transformation. While as the company makes Good Mobile Messaging an even better product.the previous administration supported a decentralized IT model, the new Office of the Chief Technology Officer (OCTO) has mandated that the district modernize, consolidate and unify To ensure the success of the new mandate, the OCTO focused its efforts on two disparate technologies across all of areas-e-mail and Web services. To realize quick gains, these areas were well funded the district's mayoral agencies. and staffed with the right people to get the job done. continued on other side
Government of the District of Columbia At-a-Glance
BUSINESS CHALLENGE TECHNOLOGY SOLUTION PAYOFFMeet the new administration's mandate to Good Mobile Messaging on multiple handhelds With Good Mobile Messaging, government employees modernize, consolidate and unify disparate with voice and data service from almost any at more than 80 district agencies are more productive technologies across all of the District of carrier. These integrated handhelds give and efficient, allowing them to do more with less, save Columbia's mayoral agencies. Provide an government employees real-time synchronized money, keep headcounts down and provide better emerging yet proven wireless messaging access to e-mail, calendars and contacts. value for citizens. Good Mobile Messaging's support technology for the district's citywide for multiple carriers also provides a reliable wireless messaging program. communications system in case of a major disaster by eliminating a single point of failure.
For more information about Good Mobile Messaging, call 866 7 BE GOOD or go to:www.good.comA key component of this mandate was unifying and efforts largely based on Good Mobile Messaging's ability to modernizing the district's wireless messaging capabilities support multiple carriers.for close to 80 district agencies including Child and Family One of the biggest benefits Good Mobile Messaging provides Services, Department of Corrections, Emergency Management to workers at the district's agencies is increased productivity Agency, Department of Motor Vehicles, Metropolitan Police and efficiency by having real-time, synchronized access to Department and many others. e-mail messages, calendars and contacts. With Good Mobile To select the best-of-breed technology provider that could Messaging, users can see the whole picture when they are help the district make huge strides in providing a unified and away from their desks. Intuitive enterprise messaging-like user modern wireless messaging system, the citywide messaging interface is very familiar to users and makes it easy for them to group completed a thorough evaluation of potential vendors. communicate with their coworkers, constituents and the citizens The group's philosophy was to only evaluate vendors with of the District of Columbia. By being more productive and recently emerging, yet proven and stable technologies. This efficient, agencies can do more with less, which saves money, made it easy to narrow the field to a few key vendors. keeps headcounts down and provides better value for citizens.
After further testing, the citywide messaging group selected In addition, the citizens of the District of Columbia are Good Mobile Messaging from Good Technology because the benefiting from Good Mobile Messaging. Citizens know and product represented best-of-breed technology. The citywide take pride tha... [download for more]
