Good Mobile Messaging

WHITE PAPER
Good Mobile Messaging
Product White Paper Good Mobile MessagingProduct White Paper2007
CONTENTS
Motorola Good Technology Group 1 IntroductionPhone: 866-7-BE-GOOD 3 Good Mobile Messaging and the Good SystemOnline: www.motorola.com/good 6 Reliable Message Delivery8 Ef? cient System Management10 System Redundancy and Monitoring13 End-to-End-Security Protects Valuable Corporate Data15 Conclusion and ChecklistGood Mobile MessagingProduct White Paper2007
IntroductionExecutives and professional ? eld forces spend an increasing amount of time on the road tending to business. These mobile professionals need to be readily accessible to customers, partners and fellow employees. In the past, this required mobile professionals to carry a laptop and use cumbersome and expensive remote access systems such as Virtual Private Networks (VPNs). Today, advances in handheld and network technology make secure mobile access to e-mail and mission-critical corporate information systems a reality.
No longer just a luxury for top executives, mobile technology has become a necessity for ? eld forces. Mobile access to corporate IT systems drives productivity and ef? ciency. Handheld and mobile application technologies are changing the way that companies, employees and customers Motorola Good Technology Group conduct business. These technologies can improve business processes in such areas as sales, service, marketing and logistics. Improvements in these areas yield real ROI. Phone: 866-7-BE-GOODOnline: www.motorola.com/good With an increasing number of wireless systems available in the marketplace, CIOs, IT managers and many mobile professionals are seeking an extensible system that combines extreme reliability and state-of-the-art security with low-cost deployment and support.
INTUITIVE, CONSISTENT USER EXPERIENCE
Good Mobile Messaging is a standards-based, wireless messaging application and management system that provides mobile ? eld forces with a two-way, wirelessly synchronized connection to the enterprise messaging server (enterprise e-mail, contacts, calendar, notes/personal journals and ® ® ®tasks/to do lists) and rich attachments such as Word, Excel, PowerPoint, Acrobat and dozens of other rich formats. The robust Good Mobile Messaging architecture incorporates end-to-end encryption of all data and ensures delivery of all data. Good Mobile Messaging is also offered with a variety of support packages for ? exible support and service.
GREAT HANDHELD AND CARRIER SUPPORT
Companies can avoid vendor lock-in with the Good Mobile Messaging open-platform approach. The complete Good Mobile Messaging application is offered on multiple handhelds and carriers that support industry-standard operating systems, so customers have maximum ? exibility and choice.
Good Technology supports a variety of enterprise-class industry standard handhelds across the ® ®Palm (TreoT family), Windows Mobile , and SymbianT operating systems. As Good frequently adds support for new handhelds, please see www.good.com for the latest supported handhelds.
1 Good Mobile Messaging Product White PaperGood Mobile MessagingProduct White Paper2007
END-TO-END SECURITY
Good Mobile Messaging provides end-to-end system security, from the Good server, over wireless networks, and across your handheld ? eet. See the Good Security White Paper for an in-depth overview of Good's security.
RELIABLE MESSAGE DELIVERY
Enterprises must be assured that messages are delivered even if there is an interruption in service or a handheld has been out of coverage. Good Mobile Messaging uses a multi-level Positive Acknowledgement Architecture to con? rm that all messages are delivered, in order, with no duplicates. The Good Mobile Messaging centralized management console and portal provide Motorola Good Technology Group administrators with feedback, 24/7, to ensure maximum uptime.Phone: 866-7-BE-GOOD NO DESKTOP SOFTWARE REQUIREMENTSOnline: www.motorola.com/good Easy, low-cost deployment and maintenance of software drive the success of an IT organization. Good Mobile Messaging offers a zero-desktop installation option to simplify deployment and reduce total cost of ownership. Software installation and handheld setup can be done at the server, removing the time-consuming and costly requirement that IT touches every desktop.
SECURE OTA MANAGEMENT
With Good... [download for more]