Best Practices for Globally Deploying Wireless Messaging

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Best Practices for
Globally Deploying Wireless MessagingBest Practices for Globally Deploying Wireless Messaging2007
CONTENTS
Motorola Good Technology Group 1 IntroductionPhone: 866-7-BE-GOOD 1 Key Considerations for Global DeploymentOnline: www.motorola.com/good 4 The Good Global Solution5 How Good Mobile Messaging Is Managed7 Good Technology Global Customer Deployments-Two Case Studies8 Case Study #110 Case Study #212 SummaryBest Practices for Globally Deploying Wireless Messaging2007
This paper describes the key issues a multi-national enterprise needs to consider when determining the requirements for deploying a global wireless messaging project. The paper also describes how the Good Mobile Messaging solution addresses those key issues, and ? nally, provides two case studies of recent Good Technology customer deployments.
IntroductionMulti-national enterprises must be prepared to reckon with a mobile workforce that will grow larger every year, driven by the requirements of global business and the increasing need to stay in close contact with customers and increase productivity while keeping an eye on the bottom line. Motorola Good Technology Group Smart companies are choosing the proactive approach. They are taking action today to develop Phone: 866-7-BE-GOOD an enterprise wireless information access strategy that maps out an enterprise plan for their immediate wireless needs while also accounting for future requirements.Online: www.motorola.com/good
Key Considerations for Global Deployment The following are the most pertinent considerations and questions key decision-makers should address before embarking on a global deployment of any wireless messaging solution.
Scalability: How well is your company positioned for future growth and expansion, that is, have you anticipated an increase in the number of users and mailboxes, and consequently, servers? While many wireless implementations begin with relatively small deployments (often only executive of? cers and management), these deployments tend to grow quickly and IT managers must consider their ability to deploy, maintain, control and manage large ? eets of hundreds or thousands of handhelds.
Selecting a solution without giving thought to its ability to scale for future growth inevitably assures a more dif? cult and expensive transition down the road, as your company is forced to install and manage a larger number of servers than originally anticipated.
User Distribution: Where are the majority of your employees located? Best practices dictate that the location that contains the highest concentration of users is where you should deploy the bulk of your network hardware. How are users distributed geographically in your company? In addition to accounting for growth and expansion, it's important to not forget your user base abroad-the solution you choose must be multi-lingual.
1 Best Practices for Globally Deploying Wireless MessagingBest Practices for Globally Deploying Wireless Messaging2007
Network Environment: How would you describe your Microsoft Exchange or Lotus Domino/Notes environment? Selecting a wireless solution that cannot be deployed to multiple versions of a messaging solution (for example, one division has Exchange 2000, while another division has Exchange 2003) or that does not support the latest version of a messaging solution (for example, upgrading to Lotus Hannover or Exchange 2007) will greatly impede your organization's ability to scale and manage for future growth.
Network Architecture and Topology: How would you characterize your network infrastructure and architecture? Is it centralized or dispersed? Where are your major data centers located? Have you correctly identi? ed the primary network resources and components (e.g., connection speed, size of the network pipes, etc.) that comprise your current network topology? Do you currently have or do you plan to implement a failover and redundancy strategy? The solution you choose Motorola Good Technology Group must be ? exible enough to accommodate a centralized or de-centralized layout, and should have its own built-in failover and redundancy processes. Phone: 866-7-BE-GOODOnline: www.motorola.com/good Business Processes: How does your organization administer the procurement of handheld devices? Is it individual-liable (that is, the employee chooses and charges... [download for more]