Accurate communication is the key to the success of the bug tracking process. This communication takes the form of timely information flow between customers, QA and Development. Reducing the time spent on tasks that communicate bug information saves money.
Elementool's Bug Tracking Saves Hundreds of Hours a Month in Software Development Time
Task Excel\E-mail\In-house Solution Elementool Bug Tracking
File attachments 5 hours/month 5 minutes/month
Creating reports 15 hours/month 5 minutes/month Requesting additional information regarding issues 15 hours/month 1 hour/month reported Developers fixing bugs according to their priority -- Priceless
Instant project status report -- Priceless
Monthly development time saved for a team of 10 developers: 340hrs - $10200 worth
Accurate communication is the key to the success of the bug tracking process. This communication takes the form of timely information flow between customers, QA and Development. Reducing the time spent on tasks that communicate bug information saves money. Let's explore the tasks completed daily by personnel in software development throughout the development process. We'll compare the time and money spent on the tasks when they have Bug Tracking and when they don't. The average time spent on a task and the costs per hour are based on actual experience at Elementool Inc. Project Snapshot To start, with Elementool's Bug Tracking, the user logs in to the account and immediately sees all relevant information. This gives a snapshot or overview of the bugs currently in the system. They can see exactly how many issues are assigned to them. The issues are sorted by status, severity, priority or any other criteria the user might choose. This type of report takes about five minutes to create using in-house software or Excel. Done once an hour that is 40 minutes a day of saved time. That is 15 hours per month or $450 worth of a programmer's time. File Attachment Another near constant demand for the QA or development person is the need to attach files to various issues reported to the system. Then, when a user works on fixing a bug, they have access to the files related to the bug. For example, issues related to the UI could be pictured in a screen shot and attached to the issue to aid in quickly describing the problem. There's no need for the user to conduct a tiresome search for the screen shot in the company's files. Without file attachments, a developer needs to spend about 15 minutes a day searching for files. That is five hours a month of wasted time of a developer. At an average of $30/hour for a developer's salary that is a cost saving of $150 a month per developer on just this simple task.
1 Project Control Knowing how many open bugs there are in each stage of the project and how much time it takes for bugs to be fixed can provide the project manager better control over their project. Project managers find it difficult to run the project according to schedule if they don't know at any given moment how many open bugs there are to fix, what the priority of each bug is, which bugs can be postponed until the next release and how long it takes for bugs to be fixed. Elementool enables you to run a report that shows you within seconds exactly how many bugs are still open, what their priority is and how long it takes for bugs to be fixed. Bug Life Cycle Tracking the bug lifecycle, important in determining the status and history of the bug, indicates the bug's progress or lack of it. Elementool's Bug Tracking clarifies the picture in seconds for the entire life of the bug, including the date of reporting, status (fixed, open, new, etc). Such precise information is not available visually in e-mail, Excel spreadsheets or in-house tools. Managing Priorities Performing development and testing tasks according to their priority can increase efficiency and prevent unnecessary waste of time during the product development process. In many cases developers don't know the priority of each task and often spend more time on low priority tasks than high priority tasks. As a result the project is not completed on time. Elementool enables you to define the priority and severity of individual bugs and assign them to the different developers. This way, developers know which bugs are assigned to them and what the priority of each bug is. Clear Information Elementool's Bug Tracking is designed with customizable fields. Users submit clear and precise information to the bug database using the bug tracking form. One example is the Remark Message Board enabling clear communication between team members. Priority and severity fields, environmental variabl... [download for more]
