Internet-Based Phone Service for Small to Mid-Size Companies

The easy, Foecr ounsoem wiciathl
Paaclkteetrn8a Itnivtee rtnoe t
tPrahdoitnioen Sael rpvhiocnee
service
Internet-based Phone
Service for Small to
Mid-size CompaniesInternet Phone Service for Small & Medium Sized Businesses
Value Proposition of VoIP Phone Service for SMBs
I. The Telecommunications Challenge for SMBs ........................................ p. 1 II. Shortfalls of Traditional Phone Services for SMBs .................................. p. 1
III. Enter VoIP (Voice over Internet Protocol) ............................................... p. 2
? Technology .................................................................................... p. 2
? Market Overview .............................................................................p. 3
IV. The Packet8 VoIP-Hosted Virtual Office Solution ......................................p. 5
? Description ................................................................................... p. 5
? Functionality/Applications .............................................................. p. 6
? Case Studies ................................................................................ p. 7
V. Conclusion .......................................................................................... p. 8
"The Packet8 Virtual Office I. The Telecommunications Challenge for SMBsphone system brings us all together. With a virtual PBX, Small businesses are faced with a difficult task when it comes to our customers think were all in selecting or upgrading their telecommunications system. Very often, the same office. They call one companies will conduct research based on their current size and number and it's like they are where they project they will be in a year. Typically, the economics calling one office. They just listen of investing in a business phone system that is feature-rich and to the auto-attendant and press can scale to their potential growth precludes them from purchasing the extension number of the these powerful tools in the initial stages of their company. The person they need to talk with. same applies to companies when adding new offices or replacing Our customers need to speak outdated telephone systems.to someone and Packet8 Virtual New companies generally choose standard business phone lines Office has made it easy for them from their local phone company along with multi-line phones to get in touch with us. I can be because of the low initial cost. Limited funds and a dynamic, often anywhere in the world and run dispersed, business environment make the options going forward my business. My employees can an intermediary step until the company grows large enough to be anywhere they need to be." consider a premise-based PBX. John Marcone Sabre Marketing With VoIP (Voice over Internet Protocol) technology, small businesses now have a cost effective, feature-rich alternative to the traditional business phone system that facilitates geographic independence to work from homes, a powerful business feature set along with local and long distance for a fraction of the cost of both the low-feature multi-line phones or the feature-rich PBX.
II. Shortfalls of Traditional Phone Services for SMBs
Traditional telephone networks were designed solely to carry low-fidelity audio signals with a high level of reliability. Although these networks are very reliable for voice communication, they are not well suited to service today's explosive demand for digital communication applications, because they:
. Are expensive to build - each phone must be individually connected to the central office switch, which is usually several miles away from the subscriber's location
. Use dedicated circuits for each call, which require fixed connection and operator taxation throughout the call's duration, whether or not voice is actually being transmitted
. Must have the capacity from day one to address potential growth, increasing initial costs and creating an under utilized investment
. Transmit data at very low rates and resolutions, making them poorly suited for delivering integrated Internet communications, entertainment-quality video or other rich multimedia content
. Cannot be leveraged to provide new or differentiated services or functions, such as a g... [download for more]