The Top 5 Telephony Solutions Your Business Needs Today

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TMVendor Guru
The Top 5 Telephony Solutions
Your Business Needs Today By Clare KaufmanTable of Contents
Executive Summary....................................................................................................... 2
Introduction................................................................................................................. 2
The New Industry Standard in Business Telephony............................................................. 3
Five Must-Have Features for Your Business....................................................................... 3
#1: Call Routing............................................................................................................ 3#2: Automatic Call Distribution (ACD).............................................................................. 4 #3: Voice-Data Integration............................................................................................. 4#4: Remote Access........................................................................................................ 4#5: Conferencing.......................................................................................................... 5
Finding the Perfect Fit.................................................................................................... 5.Laurel Grocery............................................................................................................. 5 .ProHealth Physicians.................................................................................................... 5.Unisys........................................................................................................................ 5
Conclusion................................................................................................................... 6
Sources....................................................................................................................... 6
About the Author........................................................................................................... 6
© 2007 VendorGuru.com. All rights reserved. www.VendorGuru.com Page: 1Executive Summary
Revolutionary innovations in technology can change the business landscape in a flash. IP telephony has done just that-it's raised the bar for business communications with new advanced functionality. Clients and business partners today expect a higher level of performance than ever. That means no unanswered calls, quick response time, seamless integration of multiple lines, and continuity between voice and data.
Profound developments in business telephony have left some small businesses reeling under perceptions of a steep learning curve for expensive new products. But there's no reason to be left behind. Affordability is the hallmark of the new generation in business telephony, thanks to hosted IP and other networked solutions. Is your business applying the new technology to best advantage?
This study highlights advanced phone system functionality that's setting new standards-the five features your business can't afford to be without. You'll learn how the telephone communications landscape is changed, and how businesses like yours have increased productivity by implementing the new standards. Continuity in Call Routing, Conferencing, Voice-Data Integration, Call Distribution, and advanced Voicemail are the building blocks of a competitive business communications system.
Telephone and data network managers work to build optimal systems using all available technologies, many of which integrate with existing systems. You can tailor new solutions to your company's needs by adapting your old telephone equipment and extending the company's network. Once you know exactly what you need to remain competitive, phone service providers can help you determine the most cost-effective way to implement the new features.
Introduction
The era of one-size-fits-all business telephony is over. Today, businesses can pick and choose from a roster of new features, building a custom network optimized for their particular needs. The new flexibility levels the playing field for small business, who have the same access to advanced functionality as the industry giants.
But choice brings responsibility. IT managers are faced with more optio... [download for more]